HDD GURU FORUMS

and you , can you send a cheque or make a wire transfer ?

No, i can not, because i manage to correct this problem 0 LBA and i will anounce this solution to whole world because this info is free,right to be free...!

Senior system engineer for operating systems.


Goran.

How come you didn't anounce it yet, if you have solved it:?:

Good one

He will announce. Nunptio vobis gaudium magnum... Habemus solution.

tutorial-resolve-lba-and-drive-bussy-7200-series-t11031.html

he,he:)

Congratulations on cut and pasting from another website.

FREE solution at:
http://www.msfn.org/board/index.php?sho ... 092&st=764
...
http://www.msfn.org/board/index.php?sho ... 8092&st=20
http://www.msfn.org/board/index.php?sho ... 28807&st=0

BSY, LED CC and LBA0 or 0GB problems repaireds.
For ST3500320AS Seagate Barracuda 7200.11 SD15 hard discs and other families.

WORKS


Only you need RS232 to TTL converter (about 5-10$ in ebay).

They delete my tutorial....

You asked them to!

<itch>

Hi Guys,
Just a final note to say that thanks to the other forums (http://www.msfn.org/board/index.php?s=& ... t&p=834038) I successfully pulled back all my data. The actual fix took 3 minutes (as you already knew) - although I spent a few days trying to get my first (incorrect) TTL UART to work.

The reason for this last post is that I really want to point out a missed opportunity for you guys. It's not just that I am resentful at the attitude in this forum - its that I really think you are missing business opportunities and customer loyalty. I my case, I honestly would have preferred to go to a professional, but I didn't. Why? Because your industry didn't earn my trust by being transparent about your value proposition.

What do I mean by that? In my case I initially decided that I had neither skills, time nor inclination to fix it myself, so I called 2 local DR companies and specifically asked "My research indicates that it is likely I have the widesread and well known 7200.11 SD15 BSY error. *IF* this turns out to be correct, how much will it cost to simply de-BSY the drive?". If they had been transparent and said "it's a quick fix - but we still need 200 or 300 Euros to cover our overhead and training" I would have said "Great! - where do I send my disks?". Instead they basically said "How much is your data worth so that we know how much we can charge you?" (i.e. They quoted excessive figures of between 600 and 900 Euros and refused to discuss their methods).

A trusting customer base is the most important asset your business can have. I am not talking about trust as in "Trust me - I can do the job, whereas other guys might stuff it up". This is just a way of being opaque about your methods and creating fear regarding the choice of other service providers. The truth is that we customers EXPECT that you can do the job - so telling us "you need me - I can do the job" is rather pointless, since the implicit expectation is that you have that capability (which is why we are discussing the service with you in the first place). Real trust is about saying "Trust me - I am professional, open and transparent about the work that I do. My transparency gives you the confidence that you are making the right purchase-decision with respect to MY services, because my value proposition is not based on secrecy or fear".

This is not what I felt talking to the local DR companies or from the posts in this forum. As a result they did not receive my business. The 900 Euro quote I received was still much less than the value of the data I had lost.... Yet I chose to risk the data and waste time rather than deal with someone I didn't trust - (even someone I knew had the proven capability to recover my data).

Customer loyalty is not about money - its about Trust - and especially in the services sector (your sector), people's purchase-decisions are heavily influenced by these intangibles.
Today is a happy day for me! I hope that your day is too! (honestly).

Regards,
Alex.

in DR there is alot of unpaid research, this can amount to thousands of hours of unpaid work, you can understand now why DR is so expensive...took you how many weeks?

Seriously lame Mr Alex, find a forum that cares and don't criticize the place that saved you money on a DIY fix...

Don't lie, mr. Alex. DR price include responsibility about data and methods. You simply cannot afford a pro and, even if you f****d up the disk(s) you should always sleep. A real pro doesn't use potentially dangerous methods - data is 1st. Everyday people come saying 'it is only the PCB, I read on the net... , I have downloaded this and that and it doesn't work' and blah blah blah - they want me to lend pcbs or sell a IC... I allow no more than 30 seconds to these morons. There's Ebay and local ads and computer shops, and finally I don't care (why should I ?) about some emuled stuff and personal garbage (90%). Rope is easily available, it's not our fault if people hang themselves and even if they are going to do this they question about rope price.
My customers want solutions, not excuses, and want to be sure they will be back at work ASAP with their data INTACT. There's the underlying opinion (envy!) that pros are smart dumb asses only blessed by some obscure opportunity... What to say? Sorry, I have to go... Just opened a rope factory!

@AlexLilic

Important (valuable) data should be backed up. If one is not willing (or able) to
spend such an extra amount, one has to pay much more in case of emergency.

If the data is important, badly needed and important for professional use, the
600,- to 900,- would be worth it for a quick fix.

If one cannot afford that amount or the data is of no importance, he/she will
look for DIY solutions. If one spends the time for surching the internet, buying
tools and risking loss of data - data has no value, his/her lost time has no value.
No job? No income? Jealousy?

7200.11
Before the now published procedure was known, each DR company had to find
an own solution for that problem. With tests and a lot of time. And it took a lot
of time and money (earned with daily hard work) to build up their company, buying
expensive tools and to get their knowledge.

You now got your data because of the collected hours and hours of free work and
knowlege of several persons - and the coincidence that it worked for you.
+++

Quote of the week:
No job? No income? Jealousy?
(falther)

well took AlexLilic over 24 days to get his info to sort out his problem, now i wonder how much he would charge somebody else with the same problem, if they are not his friend and just business transaction is the question one should ask?

I know of no company that will openly tell anyone how they do something.

Why could this be ? Perhaps you are the competitor trying get information about new problem what we know how fix and you want to know how to do it so you can compete with us?

If you only buy from 'Transparant companies' where there are no secrets, why you buy seagate drive? You want open companies tell their secrets? Ask Hitachi, Toshiba, WD, Fujitsu, etc how to fix the SA problems. They not tell you, so by your own honorable rules you must not use any hard disks in your company where the suppliers will not tell you trade secrets otherwise you have a hippocrite

What would happen if you broke hard drive worse? You would then expect same quote value?

Anyway after this experience, i am sure AlexLilic is a different person and has learnt alot, at the end of the day, we are all human and all make mistakes...who knows... he may become DR specialist...and become a nicer person also.

To AlexLilic
I was the one that sent you that schematic... i hope that helped. All the best!

Alexlilic is not to be blamed but we are, "backfired" because some members in this forum are too smart-ass.