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 Post subject: Seagate cheetah 15k.5 st373455ss
PostPosted: November 8th, 2010, 10:29 
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Joined: March 15th, 2010, 7:24
Posts: 8
Location: United Kingdom
Seagate cheetah 15k.5 st373455ss
I have been asked to look at a PC I built about 3 years ago
The PC will not boot this is down to the st373455ss not being seen by the LSI SAS controller.
I have an identical drive that is in another PC ( same firmware revision )
I have tried the drive on another controller and its not working
After pliugging the drive in ( Hot swap )
The light comes on you hear it spin for 2 seconds then 2 quick busts ( like its reading data ) then spins
after you remove the power you can hear it spin down this takes 2-3 seconds

my thoughts are because this drive spins and sounds like it works that there is a mechanical failure
the data has not been backed up regular so theere is no resent backup
any ideas or thoughts ?


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 Post subject: Re: Seagate cheetah 15k.5 st373455ss
PostPosted: November 8th, 2010, 11:59 
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Joined: December 27th, 2006, 10:15
Posts: 1852
Location: Belgium
Can be translator problem; if you look at the drive with e.g. rstudio, what size does the drive reports ?

Dobre

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Datarecovery in Belgium, Holland, France and Germany
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 Post subject: Re: Seagate cheetah 15k.5 st373455ss
PostPosted: November 8th, 2010, 13:04 
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Joined: March 15th, 2010, 7:24
Posts: 8
Location: United Kingdom
The drive will not show on the controllers bios ( PCI-X SAS card ) so will not be seen by any software


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 Post subject: Re: Seagate cheetah 15k.5 st373455ss
PostPosted: November 8th, 2010, 13:39 
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Joined: September 29th, 2005, 12:02
Posts: 3561
Location: Chicago
pauln wrote:
The light comes on you hear it spin for 2 seconds then 2 quick busts ( like its reading data ) then spins

Wait up 15 minutes and see if the drive appears in Windows devices
If you hear any abnormal clicking or grinding - power off the drive

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SAN, NAS, RAID, Server, and HDD Data Recovery.


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 Post subject: Re: Seagate cheetah 15k.5 st373455ss
PostPosted: November 8th, 2010, 16:54 
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Joined: March 15th, 2010, 7:24
Posts: 8
Location: United Kingdom
dobrevjetser wrote:
Can be translator problem; if you look at the drive with e.g. rstudio, what size does the drive reports ?

Dobre


demo version reported a size of 0

Doomer wrote:
pauln wrote:
The light comes on you hear it spin for 2 seconds then 2 quick busts ( like its reading data ) then spins

Wait up 15 minutes and see if the drive appears in Windows devices
If you hear any abnormal clicking or grinding - power off the drive


this did work the drive shows in devise manager but not disk manager

Thank you for your hlelp and advise btw


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 Post subject: Re: Seagate cheetah 15k.5 st373455ss
PostPosted: November 8th, 2010, 16:57 
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Joined: December 27th, 2006, 10:15
Posts: 1852
Location: Belgium
Translator corrupt.
You need special tools to repair that.
Not DIY i'm afraid.

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Datarecovery in Belgium, Holland, France and Germany
Datarecoverytools http://www.drtools.eu


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 Post subject: Re: Seagate cheetah 15k.5 st373455ss
PostPosted: November 8th, 2010, 17:02 
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Joined: March 15th, 2010, 7:24
Posts: 8
Location: United Kingdom
Thank you
what/were is the translator ?


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 Post subject: Re: Seagate cheetah 15k.5 st373455ss
PostPosted: November 8th, 2010, 18:14 
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Joined: December 27th, 2006, 10:15
Posts: 1852
Location: Belgium
Its a special software module in the drive. It resides mostly on the platters.
It can only be accessed with special tools.

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Datarecovery in Belgium, Holland, France and Germany
Datarecoverytools http://www.drtools.eu


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 Post subject: Re: Seagate cheetah 15k.5 st373455ss
PostPosted: November 8th, 2010, 18:30 
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Joined: March 15th, 2010, 7:24
Posts: 8
Location: United Kingdom
thank you again
were in the UK could i get the data recovered ?
and what is the turn arround time ?


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 Post subject: Re: Seagate cheetah 15k.5 st373455ss
PostPosted: November 8th, 2010, 18:39 
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Joined: December 27th, 2006, 10:15
Posts: 1852
Location: Belgium
There are many respected members of the uk here, like pcimage, scratchy and others. Best to contact them in pm.

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Datarecovery in Belgium, Holland, France and Germany
Datarecoverytools http://www.drtools.eu


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