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Misdiagnosis on the 2nd go around?
Yes 100%  100%  [ 1 ]
No 0%  0%  [ 0 ]
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 Post subject: Situation in with recovery, is this possible?
PostPosted: June 17th, 2011, 14:52 
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Joined: October 15th, 2010, 22:45
Posts: 80
Location: USA
Without all the gory details, I would like to know from the pros if this is at all possible (In my head it isn't, that's why I am asking):

1. Seagate 7200.11 1.5TB sent by a client to the lab
2. Drive has seized motor
3. Declined, drive sent home
4. Drive goes to another lab and is diagnosed with the BSY bug
5. Client approves, but when the techs go to do the recovery, the motor is seized.

So the tech at the second lab is claiming he remembers the case specifically and the motor was spinning at the time of the diagnosis, I am calling complete bullshit on this, I think the guy was rushing and not paying attention to what was going on. But keeping my humility in line, figured I would check with some of you guys.

Thanks for the input guys.


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 Post subject: Re: Situation in with recovery, is this possible?
PostPosted: June 17th, 2011, 14:58 
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Joined: October 15th, 2010, 22:45
Posts: 80
Location: USA
Also I would like to add, this is in no way is dispute with another lab, this is just for my own personal knowledge.


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 Post subject: Re: Situation in with recovery, is this possible?
PostPosted: June 17th, 2011, 14:59 
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Joined: June 23rd, 2008, 11:26
Posts: 503
Location: Austin, TX
he Diaged the wrong drive..

Motors do not suddenly free up. from being seized.


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 Post subject: Re: Situation in with recovery, is this possible?
PostPosted: June 17th, 2011, 15:18 
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Joined: August 12th, 2008, 13:11
Posts: 3235
Location: USA
Cleanroom wrote:
Motors do not suddenly free up. from being seized.

And then suddenly get seized again

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You don't have to backup all of your files, just the ones you want to keep.


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 Post subject: Re: Situation in with recovery, is this possible?
PostPosted: June 17th, 2011, 15:26 
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Joined: February 24th, 2011, 9:27
Posts: 88
Location: East Coast
I have seen seized motors, after being freed, seize back up. I have also seen drives freed from the result of light bumps, technical taps, percussive maintenance. If it was only slightly seized, it is possible that the drive was bumped and allowed the spindle to spin for a short time before seizing back up. However, slight, they are possibilities.


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 Post subject: Re: Situation in with recovery, is this possible?
PostPosted: June 17th, 2011, 15:38 
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Joined: August 18th, 2010, 17:35
Posts: 3636
Location: Massachusetts, USA
Wondering what the tech at the other lab was getting in the terminal when evaluated the drive?!!?

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