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 Post subject: ST1000LM024 Seagate samsung led codes?
PostPosted: April 2nd, 2013, 7:10 
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Posts: 110
hello to all,
did any one here has Led code description for new samsung seagate drives?

Drive stuck sometimes and spins sometimes.

when doesn't spins at the end of log
LED 1703
when spin at the end of log
LED 110A


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 Post subject: Re: ST1000LM024 Seagate samsung led codes?
PostPosted: April 2nd, 2013, 14:15 
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Do you have any tools to work with this drive firmware ?
Do you need the data inside the drive ?
When it spins, does it click ?

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 Post subject: Re: ST1000LM024 Seagate samsung led codes?
PostPosted: April 3rd, 2013, 2:10 
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Spildit wrote:
Do you have any tools to work with this drive firmware ?
Do you need the data inside the drive ?
When it spins, does it click ?

hi Spildit,
Thank for replying.Yes i need data from drive,i have some tools to work with firmware,but problem seems physical.
Some time spindle seems stuck..and also messages on terminal..rpm 0 like.and some time spin..some time sounds like scratching platter by head,i did not open the casing yes because did not find donor yet..it may be head or motor problem..so i want a second opinion about the LED codes these new drives ..

Did you or anyone here face these code or problem like this.?


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 Post subject: Re: ST1000LM024 Seagate samsung led codes?
PostPosted: April 3rd, 2013, 14:23 
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friend wrote:
Spildit wrote:
Do you have any tools to work with this drive firmware ?
Do you need the data inside the drive ?
When it spins, does it click ?

hi Spildit,
Thank for replying.Yes i need data from drive,i have some tools to work with firmware,but problem seems physical.
Some time spindle seems stuck..and also messages on terminal..rpm 0 like.and some time spin..some time sounds like scratching platter by head,i did not open the casing yes because did not find donor yet..it may be head or motor problem..so i want a second opinion about the LED codes these new drives ..

Did you or anyone here face these code or problem like this.?


Hi !
Nope, i've never had a drive like that, but i'm not on the data recovery business and i'm not doing it as a full time job.
But you assumption is most likely correct, the drive might be suffering from bad heads, or platter damage, if you ear scratching, but the problem with spindle seeming stuck can also be caused by PCB ...

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 Post subject: Re: ST1000LM024 Seagate samsung led codes?
PostPosted: April 3rd, 2013, 16:49 
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friend wrote:
hello to all,
did any one here has Led code description for new samsung seagate drives?

Drive stuck sometimes and spins sometimes.

when doesn't spins at the end of log
LED 1703
when spin at the end of log
LED 110A


REMEMBER this drive is a SAMSUNG DRIVE and SA will work as SAMSUNG not Seagate.

Ok, i've found this on my Samsung tool :

1703 = Spin up error - (Servo_Calibration Errors)
110A - (LATCH or Ramp Errors)

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 Post subject: Re: ST1000LM024 Seagate samsung led codes?
PostPosted: April 3rd, 2013, 21:16 
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Joined: August 18th, 2010, 17:35
Posts: 3247
Location: Massachusetts, USA
friend wrote:
hello to all,
did any one here has Led code description for new samsung seagate drives?

Drive stuck sometimes and spins sometimes.

when doesn't spins at the end of log
LED 1703
when spin at the end of log
LED 110A

Is your drive out of an external?

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 Post subject: Re: ST1000LM024 Seagate samsung led codes?
PostPosted: April 4th, 2013, 9:00 
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Joined: August 13th, 2008, 13:10
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i think you must open HDD in a clean romm.
Please if your data is important contact with a local pro


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 Post subject: Re: ST1000LM024 Seagate samsung led codes?
PostPosted: April 4th, 2013, 12:39 
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hhddrec wrote:
i think you must open HDD in a clean romm.
Please if your data is important contact with a local pro

I disagree with this as next step.

I suspect the drive is not from an external, which would eliminate any sort of shock that could indicate the motor is faulty. As result, for me it is a PCB issue.

But it would be nice if the OP confirmed some of this...

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 Post subject: Re: ST1000LM024 Seagate samsung led codes?
PostPosted: April 4th, 2013, 15:08 
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labtech wrote:
hhddrec wrote:
i think you must open HDD in a clean romm.
Please if your data is important contact with a local pro

I disagree with this as next step.

I suspect the drive is not from an external, which would eliminate any sort of shock that could indicate the motor is faulty. As result, for me it is a PCB issue.

But it would be nice if the OP confirmed some of this...


I also would try "remove from equation" bad PCB first, by checking taht out with donor pcb.

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 Post subject: Re: ST1000LM024 Seagate samsung led codes?
PostPosted: April 4th, 2013, 16:28 
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Joined: January 22nd, 2012, 18:21
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Location: Украина.Феншуй
Hdd Momentus -Samsung FW

M8E =Model ............................... : ST1000LM024 HN-M101MBB

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 Post subject: Re: ST1000LM024 Seagate samsung led codes?
PostPosted: April 5th, 2013, 7:37 
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Joined: February 21st, 2006, 4:59
Posts: 110
Spildit wrote:
Ok, i've found this on my Samsung tool :

1703 = Spin up error - (Servo_Calibration Errors)
110A - (LATCH or Ramp Errors)

Thanks a lot,can you describe your tool name.

labtech wrote:
Is your drive out of an external?

yes, this is external seagate backup plus portable drive..

Tink wrote:
Hdd Momentus -Samsung FW

M8E =Model ............................... : ST1000LM024 HN-M101MBB

that was model on hdd.
Model ON CASE is - SRD0SP0.


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 Post subject: Re: ST1000LM024 Seagate samsung led codes?
PostPosted: April 5th, 2013, 7:57 
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Joined: February 21st, 2006, 4:59
Posts: 110
labtech wrote:
hhddrec wrote:
i think you must open HDD in a clean romm.
Please if your data is important contact with a local pro

I disagree with this as next step.

I suspect the drive is not from an external, which would eliminate any sort of shock that could indicate the motor is faulty. As result, for me it is a PCB issue.

But it would be nice if the OP confirmed some of this...

This is an External portable drive ,it is not sure that it has been dropped or not , As i received drive from third person for recovering.


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 Post subject: Re: ST1000LM024 Seagate samsung led codes?
PostPosted: April 5th, 2013, 9:33 
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Since the drive was an external drive the probability for it to have been dropped is bigger.
Most likely it's spindle problem, but i would try to replace pcb just to discard the possibility of a bad pcb.
Tool that i was talking is SRT.

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 Post subject: Re: ST1000LM024 Seagate samsung led codes?
PostPosted: April 5th, 2013, 16:17 
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Joined: August 18th, 2010, 17:35
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Since it came from an external, then, as spildit mentioned already, internal problem chances are much higher.

If ruling out PCB issue (wondering if anybody has tampered with it), then pro help is more than likely required, namely a qualified one with cleanroom as suggested earlier by hhddrec.

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 Post subject: Re: ST1000LM024 Seagate samsung led codes?
PostPosted: August 7th, 2018, 10:07 
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Joined: August 18th, 2010, 17:35
Posts: 3247
Location: Massachusetts, USA
Sorry to post on a 5 year old thread, but in case someone reads it:

Working on a 2TB version of the OP's drive today, ST2000LM024 Samsung Momentus from a Seagate external drive.
Customer said they spilled soda on it.
PCB is damaged, some short somewhere (did not have time to rule out every component), just keeps BSY on power on. Replaced faulty PCB with ROM transfer, on power-on the drive buzzes with LED1703 in the terminal - opened in cleanroom and it is a stiction problem. Also, lots of debris. Needs head assembly cleaned/replaced as well, as at least one head is very problematic in reading with it.

So, typically, professional help will be needed with this type of circumstances to maximize chances of recovery.

Hope this helps a future reader.

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