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 Post subject: Samsung ST1000LM024: About 30 faint beeps, no apparent spin
PostPosted: September 30th, 2013, 3:39 
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Joined: May 11th, 2013, 21:08
Posts: 100
Location: Australia
Was a client's Seagate 2.5" external enclosure, "Just died".

On removing the unit and trying it on USB3 and eSATA interfaces I can only hear it emitting about 30 faint beeps before going silent. Cannot feel any spin up.

Suggestions?

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 Post subject: Re: Samsung ST1000LM024: About 30 faint beeps, no apparent s
PostPosted: September 30th, 2013, 4:34 
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Location: UK
Almost certainly heads stuck to platters, very common on this model.

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 Post subject: Re: Samsung ST1000LM024: About 30 faint beeps, no apparent s
PostPosted: September 30th, 2013, 5:01 
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pcimage wrote:
Almost certainly heads stuck to platters, very common on this model.


Was suspecting that. Will need to find a suitable service centre in Australia.

Anyone else able to suggest?

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 Post subject: Re: Samsung ST1000LM024: About 30 faint beeps, no apparent s
PostPosted: October 9th, 2013, 4:14 
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Bump - any suggestions for an Australian HDD recovery servce who can properly handle stiction?

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 Post subject: Re: Samsung ST1000LM024: About 30 faint beeps, no apparent s
PostPosted: October 10th, 2013, 3:27 
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Yep-- contact datarecovery.com.au , ask for Eric.

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 Post subject: Re: Samsung ST1000LM024: About 30 faint beeps, no apparent s
PostPosted: March 27th, 2014, 9:42 
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Joined: March 27th, 2014, 9:40
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I know this is an older post, but I had the same situation and was able to recover it on my own:

I had a Seagate Backup Plus Portable 1TB external USB HDD fail with these exact same symptoms - it would no longer be recognized by any computers, the little white power light kept blinking, and it made a faint fast beeping sound as described above ... exactly like this: https://onedrive.live.com/?cid=B7C03201 ... ee30uI&v=3

This is on a Seagate external SRDOSPO or SRDOSP0/SRDOSP1 STBU1000105. Once I got the case open I saw that it is just a Samsung laptop HD in there with barely ANY shock absorption and no thermal management. The drive inside was the Samsung ST1000LM024, which is why I'm posting here. Same problem continued regardless of hooking it up to a better powered USB power source, or hooking it up directly into a laptop as a 2nd drive.

I found this video: https://www.youtube.com/watch?v=WNJqTPutrJ4 and it was on a very similar drive with very similar symptoms. Carefully opened up the case (in non-cleanroom conditions) (be sure you find the one screw that is hidden under the label) and found that indeed the scan head was not in the parked position. Followed the exact procedure shown in the video and SNAP it went right back to parked position. Closed it back up carefully and plugged it in... and it worked!

Got the data off quickly. Won't be using that drive any more.


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 Post subject: Re: Samsung ST1000LM024: About 30 faint beeps, no apparent s
PostPosted: March 29th, 2014, 9:56 
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Joined: August 18th, 2010, 17:35
Posts: 3264
Location: Massachusetts, USA
Sometimes works, often does not. It is circumstancial all based on exactly how the failure takes place.

So, whoever reads this, be careful. One wrong move and good bye data access.

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 Post subject: Re: Samsung ST1000LM024: About 30 faint beeps, no apparent s
PostPosted: April 1st, 2014, 11:55 
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Joined: March 21st, 2013, 14:45
Posts: 124
Location: India
inflex wrote:
Was a client's Seagate 2.5" external enclosure, "Just died".

On removing the unit and trying it on USB3 and eSATA interfaces I can only hear it emitting about 30 faint beeps before going silent. Cannot feel any spin up.

Suggestions?



Dear Friend Inflex.

Your Drive Issue Is "Head Sticktion" Need To Open The Drive In Clean Room And Using The Proper Tool We Can Take Is To Parking zone Safely.
In The 90% Of Cases That I Handle Here In India No Issue But In The 10% Cases One Or More Head Is Damaged Bcoz Of Head Stiction Issue.
In The Cases We Need To Replce The Head With Good Matching Donor Head.
But Definatly I Can Recover Maximum Data From this Type Of Cases Allready Resolved More Then 40 Cases Including Head Replcements.
This Is The Common Issue In This Seagate Samsung Momentus 1TB Here In India Its Maximum Comes With Seagate Backup Plus Usb 3.0 Portable Model And Also In Transcend Usb 3.0 Portable Drive.

Yours Friend
Jignesh Pankhania ( DFL Resaller And Support Provider For India)


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 Post subject: Re: Samsung ST1000LM024: About 30 faint beeps, no apparent s
PostPosted: August 16th, 2018, 13:38 
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Joined: August 16th, 2018, 13:34
Posts: 1
Location: Syria
strawDawg wrote:
I know this is an older post, but I had the same situation and was able to recover it on my own:

I had a Seagate Backup Plus Portable 1TB external USB HDD fail with these exact same symptoms - it would no longer be recognized by any computers, the little white power light kept blinking, and it made a faint fast beeping sound as described above ... exactly like this: https://onedrive.live.com/?cid=B7C03201 ... ee30uI&v=3

This is on a Seagate external SRDOSPO or SRDOSP0/SRDOSP1 STBU1000105. Once I got the case open I saw that it is just a Samsung laptop HD in there with barely ANY shock absorption and no thermal management. The drive inside was the Samsung ST1000LM024, which is why I'm posting here. Same problem continued regardless of hooking it up to a better powered USB power source, or hooking it up directly into a laptop as a 2nd drive.

I found this video: https://www.youtube.com/watch?v=WNJqTPutrJ4 and it was on a very similar drive with very similar symptoms. Carefully opened up the case (in non-cleanroom conditions) (be sure you find the one screw that is hidden under the label) and found that indeed the scan head was not in the parked position. Followed the exact procedure shown in the video and SNAP it went right back to parked position. Closed it back up carefully and plugged it in... and it worked!

Got the data off quickly. Won't be using that drive any more.


Thanks strawDawg
same issue with Seagate External HDD, I followed carefully the steps and then works!!
props for you!


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 Post subject: Re: Samsung ST1000LM024: About 30 faint beeps, no apparent s
PostPosted: August 18th, 2018, 13:29 
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Joined: August 18th, 2010, 17:35
Posts: 3264
Location: Massachusetts, USA
The expression "the drive now works" is very misleading and that is where a lot of people mess up. Just because a drive mounts up on the computer/device manager after executing that procesure on YouTube it does not mean the files will be fully accessible/readable.

Everybody recording those type of "here is a quick easy solution" videos fails to explain all the other drives with the exact same failure, where the drive will click afterward because the heads are damaged, or the drive freezes and becomes unresponsive due to bad blocks and so on.

Furthermore, many people are overconfident in their skills to perform the procedure. Statistically, the number of screw ups vs success are way higher. However, because we, as a society, are driven to create content only on successes, they only record the successes for publicity.

So, caution is highly suggested.

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