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 Post subject: Need walkthru help with a WD Elements problem...
PostPosted: February 16th, 2019, 0:20 
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Joined: February 15th, 2019, 23:49
Posts: 1
Location: Texas, U.S.
WD Elements WDBAAF0015HBK-01 USB 2.0...With WD Smartware password encryption.

Using known to be good cables (I have another WD).
USB 2.0 in, power cable in.
I can hear disk spin up.
WD Smartware password prompt comes up, password entered.
Loads very slowly, File Explorer window opens after 1-2 minutes.
File folders load after about 4 minutes
When trying to open a folder, busy for about 2 minutes.
Message: "Location is not available.
Data Error (cyclic redundancy check)"

Only outward indication is a blinking lightbar (1-2/sec) connected to the smaller power/usb circuit board.

Any help greatly appreciated, especially concerning if PCB swap is possible with password protection.. Thanks.


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 Post subject: Re: Need walkthru help with a WD Elements problem...
PostPosted: February 16th, 2019, 5:06 
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Joined: January 28th, 2009, 10:54
Posts: 2865
Location: Greece
This is probably Slow Responding problem combined with something else (ie. weak/bad head etc).
First, you need to solve the Relo problem and then go from there.

If the data is valuable, you must consult a DR specialist.
If not, then search this forum for ''Slow Responding WD" or "Relo" and you'll find a ton of info.

The PCB should be fine, so don't worry about it.

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 Post subject: Re: Need walkthru help with a WD Elements problem...
PostPosted: February 16th, 2019, 18:23 
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Joined: September 8th, 2009, 18:21
Posts: 11725
Location: Australia
HDDSuperTool (freeware) has scripts for solving the "slow responding" problem. Otherwise there is WDMarvel.

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 Post subject: Re: Need walkthru help with a WD Elements problem...
PostPosted: February 17th, 2019, 16:34 
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Joined: December 19th, 2006, 8:49
Posts: 10828
Location: Portugal
If you can plug the drive by SATA : - http://www.hddoracle.com/viewtopic.php? ... t=60#p9874 - then place the drive back to it's enclosure/bridge board for decryption... You might need to clone the drive to another one if you can't dain direct access to your files ...

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