Hi,

I'm having an ST2000DM001 (FW: SC48) which spins up normally, makes seemingly proper start up sounds, but is not recognized.
In terminal, is outputs:

Boot 0x40M
Spin Up
Trans.

Spin Up
SpinOK
SnapshotEventOccurred( SNAPSHOT_INITIAL_VALUES ).
(P) SATA Reset

LED:000000BD FAddr:000074A7
LED:000000BD FAddr:000074A7

And nothing more. At this point, it does not even respond to CTRL+Z.
When pressing CTRL+Z earlier, I can get prompt, and run CTRL+X as well as V4, with outputs as below:

Boot 0x40M
Spin Up
Trans.

Spin Up
SpinOK
SnapshotEventOccurred( SNAPSHOT_INITIAL_VALUES ).
(P) SATA Reset

ASCII Diag mode

F3 T>
ATA 15 Cmds
Ts(ms) dT(ms) Op Cnt LBA
0 99999999 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000
0 0 00 0000 000000000000

RW 32 Cmds
Ts(ms) dT(ms) xT(ms) Type Option Mode St EC Info
6458 99999999 8 02 011201 000000 1 00000080 XFR RD SYS LBA B 000000040557 L 00000051 BO 000000 BES 0318FF0.05FFFFF.0318FF0
6500 42 8 02 011201 000000 1 00000080 XFR RD SYS LBA B 0000000405A8 L 00000001 BO 000000 BES 014CE40.014CE7F.014CE40
6508 8 8 02 011201 000000 1 00000080 XFR RD SYS LBA B 0000000405A8 L 00000001 BO 000000 BES 014CE40.014CE7F.014CE40
6516 8 9 02 028201 000000 1 00000080 XFR WR SYS LBA B 000000040557 L 00000051 BO 000000 BES 0318FF0.031A42F.0318FF0
6525 9 8 02 028201 000000 1 00000080 XFR WR SYS LBA B 0000000A3099 L 00000051 BO 000000 BES 0318FF0.031A42F.0318FF0
6533 8 8 02 028201 000000 1 00000080 XFR WR SYS LBA B 000000035276 L 00000008 BO 000000 BES 0068D65.0068F64.0068D65
6542 9 8 02 028201 000000 1 00000080 XFR WR SYS LBA B 000000097DB8 L 00000008 BO 000000 BES 0068D65.0068F64.0068D65
6550 8 0 27 028201 000000 1 00000080 SND_SRV 0C01 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0000 0000 0000 0000 0000
0001 C218 00D0
676E 0001 FFFF FFFF 0004 19B0 FD50 DBFF
0003 0000 0000 0000 0000 0000 1000 0000
FF8F 69F7 0CA9 A33F DD32 C64C BDC2 2AA6
D7DB 3D1C 716E 9F63 9E08 9822 B030 4F18
6550 0 35 02 011201 000000 1 00000080 XFR RD SYS LBA B 000000041A19 L 00001280 BO 000000 BES 02CEFF0.0318FEF.02CEFF0
6593 43 104 02 011201 000000 1 00000080 XFR RD SYS LBA B 00000003771A L 00003800 BO 000000 BES 0068FA5.0148FA4.0068FA5
6720 127 4 02 011201 000000 1 00000080 XFR RD SYS LBA B 000000040573 L 00000002 BO 000000 BES 014CE40.014D23F.014CE40
6724 4 9 02 028201 000000 1 00000080 XFR WR SYS LBA B 000000040573 L 00000002 BO 000000 BES 014CE40.014CEBF.014CE40
6733 9 8 02 028201 000000 1 00000080 XFR WR SYS LBA B 0000000A30B5 L 00000002 BO 000000 BES 014CE40.014CEBF.014CE40
6741 8 8 02 011201 000000 1 00000080 XFR RD SYS LBA B 000000040573 L 00000002 BO 000000 BES 014CE40.014D23F.014CE40
6750 9 8 02 028201 000000 1 00000080 XFR WR SYS LBA B 000000040575 L 00000001 BO 000000 BES 0068A25.0068A64.0068A25
6758 8 8 02 011201 000000 1 00000080 XFR RD SYS LBA B 000000040559 L 00000004 BO 000000 BES 014CE40.014CF3F.014CE40
6766 8 8 02 011201 000000 1 00000080 XFR RD SYS LBA B 000000040559 L 00000004 BO 000000 BES 014D240.014D33F.014D240
6774 8 9 02 028201 000000 1 00000080 XFR WR SYS LBA B 000000040559 L 00000004 BO 000000 BES 014D240.014D33F.014D240
6783 9 7 02 011201 000000 1 00000080 XFR RD SYS LBA B 0000000C5684 L 00000001 BO 000000 BES 01615C0.01615FF.01615C0
6796 13 53 02 011101 000000 1 00000080 XFR RD USR LBA B 0000000D5368 L 00000762 BO 24000E74 VL C03E.3B10
6850 54 85 02 028201 000000 1 00000080 XFR WR SYS LBA B 000000041A19 L 00001280 BO 000000 BES 02CEFF0.0318FEF.02CEFF0
6935 85 75 02 028201 000000 1 00000080 XFR WR SYS LBA B 0000000A455B L 00001280 BO 000000 BES 02CEFF0.0318FEF.02CEFF0
7011 76 21 02 011101 000000 1 00000080 XFR RD USR LBA B 000000000000 L 00000001 BO 24000E74 VL 083E.0030
7032 21 7 02 011101 000000 1 00000080 XFR RD USR LBA B 0000000004E6 L 00000001 BO 24000E74 VL 0C3E.0030
7039 7 33 02 011101 000000 1 00000080 XFR RD USR LBA B 0000001E9E21 L 000004C9 BO 000E64 VL 103E.2648
7073 34 19 02 028201 000000 1 00000080 XFR WR SYS LBA B 000000035276 L 00000008 BO 000000 BES 0068D65.0068F64.0068D65
7092 19 8 02 028201 000000 1 00000080 XFR WR SYS LBA B 000000097DB8 L 00000008 BO 000000 BES 0068D65.0068F64.0068D65
7100 8 8 02 011201 000000 1 00000080 XFR RD SYS LBA B 000000037355 L 00000001 BO 000000 BES 00650DD.006511C.00650DD
7108 8 8 02 011201 000000 1 00000080 XFR RD SYS LBA B 000000037355 L 00000001 BO 000000 BES 00650DD.006511C.00650DD
7117 9 8 02 028201 000000 1 00000080 XFR WR SYS LBA B 000000035276 L 00000008 BO 000000 BES 0068D65.0068F64.0068D65
7125 8 8 02 028201 000000 1 00000080 XFR WR SYS LBA B 000000097DB8 L 00000008 BO 000000 BES 0068D65.0068F64.0068D65
7133 8 0 47 000000 000000 1 00000080 DISC_SLIP


F3 T>V4
Reassigned Sectors List Enabled
Entries: 0017, Alts: 0006, Removed: 0302,
Pending: 0013 Host Pending: 00A0
Idx LBA PBA LLLCHS of LBA Wdg PLPCHS of PBA SFI Hours Msecs Status BBM Mask

0000 0000000001C7 00001D33CE7F 000001.0.00B8 000 0511FC.1.0003 011040 ----- ------ 0010001100000000 11111111
0001 000004F45633 00001D33CFFD 050F2B.1.009B 000 0511FB.1.009B 093373 ----- ------ 0010010000000000 11111111
0002 000004F45634 000004F52070 00D184.0.00A4 000 00D184.0.00A4 09ED3E ----- ------ 0000000000100001 00000000
0003 000004F45639 00001D33D124 050F2A.1.00DC 000 0511FA.1.00DC 01DB49 ----- ------ 0000110000010000 11111111
0004 00000503E5EC 00000504B1BF 00DF12.0.00DF 000 00DF12.0.00DF 09BC1F ----- ------ 0000000000100001 00000000
0005 00000503E5EE 00000504B1C1 00DF12.0.00E1 000 00DF12.0.00E1 09D4C0 ----- ------ 0000000000100001 00000000
0006 00000503E5EF 00000504B1C2 00DF12.0.00E2 000 00DF12.0.00E2 09E0FF ----- ------ 0000000000100001 00000000
0007 00000503E5F0 00000504B1C3 00DF12.0.00E3 000 00DF12.0.00E3 09ED3E ----- ------ 0000000000100001 00000000
0008 00000503E5F5 00000504B1C8 00DF12.0.00E8 000 00DF12.0.00E8 0A2ABF ----- ------ 0000000000100001 00000000
0009 00000503E5F9 00000504B1CC 00DF12.0.00EC 000 00DF12.0.00EC 0A5BDE ----- ------ 0000000000100001 00000000
000A 00000503E5FB 00000504B1CE 00DF12.0.00EE 000 00DF12.0.00EE 0A747F ----- ------ 0000000000100001 00000000
000B 00000503E5FC 00000504B1CF 00DF12.0.00EF 000 00DF12.0.00EF 0A80BE ----- ------ 0000000000100001 00000000
000C 00000503E606 00000504B1D9 00DF12.0.00F9 000 00DF12.0.00F9 0AFBC0 ----- ------ 0000000000100001 00000000
000D 00000503E610 00000504B1E3 00DF12.0.0103 000 00DF12.0.0103 0B769F ----- ------ 0000000000100001 00000000
000E 00000503E6F1 00000504B2C4 00DF13.0.00BE 000 00DF13.0.00BE 090CF7 ----- ------ 0000000000000001 00000000
000F 00000503E6F4 00000504B2C7 00DF13.0.00C1 000 00DF13.0.00C1 0931D7 ----- ------ 0000000000000001 00000000
0010 00000503E6F7 00000504B2CA 00DF13.0.00C4 000 00DF13.0.00C4 0956B7 ----- ------ 0000000000000001 00000000
0011 00000503E6F9 00000504B2CC 00DF13.0.00C6 000 00DF13.0.00C6 096F58 ----- ------ 0000000000000001 00000000
0012 00000503E71F 00000504B2F2 00DF13.0.00EC 000 00DF13.0.00EC 0B4256 ----- ------ 0000000000000001 00000000
0013 00000503E721 00000504B2F4 00DF13.0.00EE 000 00DF13.0.00EE 0B5AF7 ----- ------ 0000000000000001 00000000
0014 00000503E81B 00000504B3EE 00DF14.0.00C2 000 00DF14.0.00C2 0A248E ----- ------ 0000000000000001 00000000
0015 00000503E937 00000504B50A 00DF15.0.00B8 000 00DF15.0.00B8 0A9027 ----- ------ 0000000000000001 00000000
0016 0000052B2E4D 00001D33D125 050F2A.1.00DD 000 0511FA.1.00DD 01E7DF ----- ------ 0000110000000000 00000000

Any suggestions about this error would be much appreciated.

After LED:... it will not reply on any request.

I don't see any serious problem by ctrl+x, but there is problem with SA (MC probably) I'm sure. Need to check SA.

Same issue

ST2000DM001
PN:1E6164-570
FW SC48
PCB:100687658 REV C

PCB had electrical problem. I removed diods and 2 0 ohm resistor was open circuit. Replaced new ones.
After then hdd worked. but no terminal access. Than I tried read channel shorting. ( maybe wrong points shorted when my attempt.)




(CTRL+ x) not work

Video with sound here >>
https://drive.google.com/file/d/1ouZuyr ... sp=sharing

Any suggestion?

_________________
A Recovery Service In Turkey . Veri Kurtarma Türkiye https://www.digitalverikurtarma.com
Donor Drives hdddonormarket.com

I mean ctrl+z

_________________
A Recovery Service In Turkey . Veri Kurtarma Türkiye https://www.digitalverikurtarma.com
Donor Drives hdddonormarket.com

MT technician joined my PC and partially solved this issue.
I cannot follow all steps. I remember this only unlocked firmware , some terminal codes, and blocked H0 .

When cloning hdd going busy mode sometime. It need very very long time waiting.
I have checked 3 head very weak (hdd has 4 head)
And Alt list record increasing. . I am deleting it and clearing smart and Regen translator. Working sometime . After then again busy mode. but I could get aprox 1 TB data till now.

Thanks MRT

Is there any solution to long waiting when busy mode?

_________________
A Recovery Service In Turkey . Veri Kurtarma Türkiye https://www.digitalverikurtarma.com
Donor Drives hdddonormarket.com

Opened drive case.
Wow. Platter has some strange demage.
Any advice to clan that particles around platters corner

https://youtu.be/7SNfRvxDF9M

_________________
A Recovery Service In Turkey . Veri Kurtarma Türkiye https://www.digitalverikurtarma.com
Donor Drives hdddonormarket.com

Disk damage on the edge like that occurs from a physical shock, where the ramp scratches the surface of the disk.

_________________
Hard Disk Drive, SSD, USB Drive and RAID Data Recovery Specialist in Massachusetts

Swapped head , have been bent firts power on.
I have received % 70 data before head swap. I closed this case.
That damage need special equipment . I don't have .I closed this case. Customer don't accept extra cost

_________________
A Recovery Service In Turkey . Veri Kurtarma Türkiye https://www.digitalverikurtarma.com
Donor Drives hdddonormarket.com