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My Seagate internal HDD is not detected by bios
My Seagate internal HDD is not detected by bios, below is detail 17%  17%  [ 1 ]
ST500DM002 0%  0%  [ 0 ]
P/N: 1BD142-302 0%  0%  [ 0 ]
Pls help me recover data 83%  83%  [ 5 ]
Total votes : 6
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Chandrashekhar
 Post subject: Hi my seagate Seagate st500dm002 not detected by bios
PostPosted: July 22nd, 2015, 15:07 
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Joined: July 21st, 2015, 14:46
Posts: 5
Location: English
Hi
My Seagate internal HDD is not detected by bios, below is detail
ST500DM002
P/N: 1BD142-302
Firmware:KC45
data Code:13144

attached disk PCB image & HDD detail image
PLS help


Attachments:
20150722_230258.jpg
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20150722_071312.jpg
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Chandrashekhar
 Post subject: Re: Hi my seagate Seagate st500dm002 not detected by bios
PostPosted: July 22nd, 2015, 15:08 
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Joined: July 21st, 2015, 14:46
Posts: 5
Location: English
Rgds
Chand
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jermy
 Post subject: Re: Hi my seagate Seagate st500dm002 not detected by bios
PostPosted: July 22nd, 2015, 15:34 
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Joined: March 19th, 2015, 15:01
Posts: 1387
Location: isreal
is it spinning ? is it clicking/making strange noises ?
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lcoughey
 Post subject: Re: Hi my seagate Seagate st500dm002 not detected by bios
PostPosted: July 22nd, 2015, 15:43 
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Joined: February 9th, 2009, 16:13
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Location: Ontario, Canada
999 times out of 1000, you will need professional data recovery assistance. It is unlikely that you will be able to revive the drive without tools to work with the service areas. Depending on the root cause, it could be a minor recovery for less than $500.

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data-medics
 Post subject: Re: Hi my seagate Seagate st500dm002 not detected by bios
PostPosted: July 22nd, 2015, 16:28 
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Joined: April 3rd, 2011, 0:19
Posts: 2003
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I find it interesting that this topic is a poll. Where's the "Should've bought a Toshiba instead" option? :D

In all seriousness though. These drives are known to be problematic. If it's not making any strange noises, just spinning normally, it could be a media cache issue or translator problem. But, very hard to diagnose and even harder to repair without pro tools.

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Chandrashekhar
 Post subject: Re: Hi my seagate Seagate st500dm002 not detected by bios
PostPosted: July 23rd, 2015, 0:59 
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Joined: July 21st, 2015, 14:46
Posts: 5
Location: English
jermy wrote:
is it spinning ? is it clicking/making strange noises ?


Some clicking noise, if connected as secondary HDD, win 7 disk management shows drive 0, with 3.9GB capacity, but if i click shows disk i/o error.

Is this a problem with logic PCB board, if so where can i get this PCB?
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pcimage
 Post subject: Re: Hi my seagate Seagate st500dm002 not detected by bios
PostPosted: July 23rd, 2015, 2:05 
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Joined: November 29th, 2006, 10:08
Posts: 7843
Location: UK
Extremely unlikely PCB, 99% certainly physical heads issue.

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northwind
 Post subject: Re: Hi my seagate Seagate st500dm002 not detected by bios
PostPosted: July 23rd, 2015, 4:32 
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pcimage wrote:
Extremely unlikely PCB, 99% certainly physical heads issue.


Yep, it's heads.

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mikail13
 Post subject: Re: Hi my seagate Seagate st500dm002 not detected by bios
PostPosted: July 23rd, 2015, 9:39 
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Joined: December 14th, 2013, 17:10
Posts: 210
Location: istanbul
What do you see in Terminal ?
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Chandrashekhar
 Post subject: Re: Hi my seagate Seagate st500dm002 not detected by bios
PostPosted: July 24th, 2015, 1:21 
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Joined: July 21st, 2015, 14:46
Posts: 5
Location: English
mikail13 wrote:
What do you see in Terminal ?

Still not used Terminal

Preparing USB cable (Sort of old Nokia Cell data cable)
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Chandrashekhar
 Post subject: Re: Hi my seagate Seagate st500dm002 not detected by bios
PostPosted: July 29th, 2015, 4:21 
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Joined: July 21st, 2015, 14:46
Posts: 5
Location: English
Chandrashekhar wrote:
mikail13 wrote:
What do you see in Terminal ?

Still not used Terminal

Preparing USB cable (Sort of old Nokia Cell data cable)


Used Nokia CA-42 USB data cable for terminal, but when connect HDD, not getting terminal prompt .i.e F3T>
When power connected to HDD, getting below log in terminal screen, pls help what next

Boot 0x10M
Spin Up
FAIL Servo Op=0100 Resp=0003
ResponseFrame FFFF 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 FFFF
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0004
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 000
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0004
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0004
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0004
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0004
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0004
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0004
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0004
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
0000 0000 0000 0004
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mikail13
 Post subject: Re: Hi my seagate Seagate st500dm002 not detected by bios
PostPosted: August 29th, 2015, 4:24 
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Joined: December 14th, 2013, 17:10
Posts: 210
Location: istanbul
You must short read pins.

and get F3 T>
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