All times are UTC - 5 hours [ DST ]




Post new topic Reply to topic  [ 13 posts ] 
Author Message
 Post subject: WD Passport: Repair/exchange fried usb port
PostPosted: November 2nd, 2015, 18:05 
Offline

Joined: November 2nd, 2015, 15:57
Posts: 4
Location: Switzerland
Hi there,

I have a Western Digital WD Passport USB 3.0 WD10JMVW 1TB , MDL: WD10JMVW-11S5XS0 , PCB board number: 2060-771801-002 REV A

After analysis I'm 95 percent sure that the USB port and/or controller is fried up and the HDD should work properly... any chance to repair it without swapping PCB board?

http://www.ebay.com/itm/PCB-Controller- ... c#viTabs_0

Or accessing it through the 2x6 and 2x1 ports (image is from a similar model)?

Attachment:
ports.JPG
ports.JPG [ 63.27 KiB | Viewed 7245 times ]


Thx a lot guys!


Top
 Profile  
 
 Post subject: Re: WD Passport: Repair/exchange fried usb port
PostPosted: November 2nd, 2015, 23:02 
Offline
User avatar

Joined: December 4th, 2012, 1:35
Posts: 3425
Location: Adelaide, Australia
what was involved in the analysis and how did you come to the conclusion? not viable accessing through those headers. changing PCB if you are correct is the logical way, but would certainly include other requirements, and might not be a simple DIY.

a picture of the PCB would likely to be helpful to the more experienced HDD guys


Top
 Profile  
 
 Post subject: Re: WD Passport: Repair/exchange fried usb port
PostPosted: November 3rd, 2015, 1:13 
Offline

Joined: November 2nd, 2015, 15:57
Posts: 4
Location: Switzerland
HaQue wrote:
what was involved in the analysis and how did you come to the conclusion? not viable accessing through those headers. changing PCB if you are correct is the logical way, but would certainly include other requirements, and might not be a simple DIY.

a picture of the PCB would likely to be helpful to the more experienced HDD guys


First of all there was an old PC device that maybe had to high power on the USB and fried up some USB sticks, my Galaxy S4 (USB port was changed to fix it) and obviously also this HDD...

I can tell as by plugging the disk to the USB port still gets power connected, LED is lighting up, disk is spinning normally, no strange noises no clicking or anything similar and disk never fell down anyway so hardware damage to disk is almost impossible. If the PCB would be fried, then the disk shouldn't spin up at all at least as much as I understand so there is only the USB port/controller left...

As for the PCB picture: I already posted the link above, but to facilitate I put it here directly.
Image
It's the same board and as there is no physical damage visible it makes no difference I guess

Those pins, is there any possibility to get access to the disk through them?


Top
 Profile  
 
 Post subject: Re: WD Passport: Repair/exchange fried usb port
PostPosted: November 7th, 2015, 19:22 
Offline

Joined: November 2nd, 2015, 15:57
Posts: 4
Location: Switzerland
Anyone can help?


Top
 Profile  
 
 Post subject: Re: WD Passport: Repair/exchange fried usb port
PostPosted: November 7th, 2015, 19:52 
Offline
User avatar

Joined: January 6th, 2015, 2:21
Posts: 186
Location: Germany
Gachmuret wrote:
If the PCB would be fried, then the disk shouldn't spin up at all


99% of the time.

Gachmuret wrote:
Those pins, is there any possibility to get access to the disk through them?


Those pins will only give access to the ROM chip on the PCB using advance data recovery tools. They don't have any other function and no use to you.

Im almost sure the PCB is ok in your case and the problem lies elsewhere. My bet is on firmware.

First you can't work with a damaged drive through a USB interface so you need to swap the PCB for the SATA version of this board.
Here is the number for the SATA PCB "2060-771823-000".
Then you need to move the ROM (U12 Chip) from the original board to the new board.

If you re not confident in doing this then i suggest you send it away for professional data recovery.

_________________
Web: https://www.day1data.de


Top
 Profile  
 
 Post subject: Re: WD Passport: Repair/exchange fried usb port
PostPosted: November 7th, 2015, 20:20 
Offline
User avatar

Joined: April 3rd, 2011, 0:19
Posts: 1944
Location: Providence, RI
day1data wrote:
Gachmuret wrote:
If the PCB would be fried, then the disk shouldn't spin up at all


99% of the time.

Gachmuret wrote:
Im almost sure the PCB is ok in your case and the problem lies elsewhere. My bet is on firmware.

First you can't work with a damaged drive through a USB interface so you need to swap the PCB for the SATA version of this board.
Here is the number for the SATA PCB "2060-771823-000".
Then you need to move the ROM (U12 Chip) from the original board to the new board.

If you re not confident in doing this then i suggest you send it away for professional data recovery.


I agree, most likely nothing to do with the PCB or USB port. It's most like firmware related. Swapping for a SATA board might get you sector access so you can clone it using a tool like ddresuce (maybe), but chances are about 95% that the data is encrypted by the USB bridge, so you'll still be stuck.

Best bet is to have a pro look at it. Probably will only cost a few hundred bucks at this point, but the more it's messed with and powered on/off the worse it'll get.

_________________
Data Medics - Hard Drive, SSD, and RAID Data Recovery Service Company


Top
 Profile  
 
 Post subject: Re: WD Passport: Repair/exchange fried usb port
PostPosted: November 7th, 2015, 21:20 
Offline
User avatar

Joined: September 8th, 2009, 18:21
Posts: 11942
Location: Australia
If you are willing to gamble that only the USB bridge hardware has been damaged, then you could purchase a replacement USB PCB, but you would need to transfer the ROM chip(s).

http://ep.yimg.com/ay/yhst-144375849714 ... 7019-3.gif

Alternatively, there are PCB suppliers who include a ROM transfer in the price:

http://www.hdd-parts.com/13031163.html

_________________
A backup a day keeps DR away.


Top
 Profile  
 
 Post subject: Re: WD Passport: Repair/exchange fried usb port
PostPosted: November 8th, 2015, 6:22 
Offline
User avatar

Joined: December 8th, 2013, 4:48
Posts: 785
Location: Pakistan
i agree too, PCB is not the problem.
firmware/bad sector or 1 of the head is the problem.

changing pcb to sata will not solve the problem as data-medics mentioned rightly you still need to solve the encryption.

if data is important send it to a pro for estimated cost after that you can decide whether or not you want to try DIY or not.

_________________
Data Recovery Pakistan


Top
 Profile  
 
 Post subject: Re: WD Passport: Repair/exchange fried usb port
PostPosted: November 8th, 2015, 8:06 
Offline
User avatar

Joined: December 19th, 2006, 8:49
Posts: 10828
Location: Portugal
fzabkar wrote:
If you are willing to gamble that only the USB bridge hardware has been damaged, then you could purchase a replacement USB PCB, but you would need to transfer the ROM chip(s).

http://ep.yimg.com/ay/yhst-144375849714 ... 7019-3.gif

Alternatively, there are PCB suppliers who include a ROM transfer in the price:

http://www.hdd-parts.com/13031163.html


Agree !

Sometimes the USB connector might cause issues as well.

If you want to risk a little bit prior to send the drive to a professional data recovery service and if you have reasons to believe that the connector is broken then what @fzabkar stated might be a good option to try first.

If you get an equal PCB and you move the ROM chips then the new bridge chip will do the decryption on-the-fly as it was done by the old PCB. If you go to the compatible SATA option then you will have to deal with the decryption and thatv will require very expensive tools like PC-3000 DE or another set of equal drives to play with. SATA compatible pcb will allow you to access firmware and play with it to apply for example a slow fix, but you will end up with encrypted data if you can't use the original pcb (or a replacement USB PCB with the decryption/encryption chip) anyway ....

_________________
1Q9xrDTzTddUXeJAFRn37aqh1Yr6buDCdw - (Bitcoin Donations)
paypal.me/Spildit - (PayPal Donations)
The HDD Oracle - Platform for OPEN research on Data Recovery.


Top
 Profile  
 
 Post subject: Re: WD Passport: Repair/exchange fried usb port
PostPosted: November 8th, 2015, 11:55 
Offline

Joined: November 2nd, 2015, 15:57
Posts: 4
Location: Switzerland
fzabkar wrote:
If you are willing to gamble that only the USB bridge hardware has been damaged, then you could purchase a replacement USB PCB, but you would need to transfer the ROM chip(s).

http://ep.yimg.com/ay/yhst-144375849714 ... 7019-3.gif

Alternatively, there are PCB suppliers who include a ROM transfer in the price:

http://www.hdd-parts.com/13031163.html



Thx a lot, I think I'll give it a try


Top
 Profile  
 
 Post subject: Re: WD Passport: Repair/exchange fried usb port
PostPosted: June 25th, 2019, 17:39 
Offline
User avatar

Joined: June 16th, 2018, 12:09
Posts: 292
Location: Turkey
I have WD10JMVW 11S5XS0
PCB 2060 771801 002 REV A
Had user password. Also usb bridge encrypted drive I know
Need 771823 PCB. But not in my hand.
Drive working normal. No clicking sounds. In Windows capacity look 1 tb. When trying to look in drive with hex or trying to make something in disk manager Says drive write protected. Not show smart info also.

I have WD10JMVW - .... more sata and usb drive for donor. Unfortunately no one same . (771959 771960 61 ).

I tried to read ROM by wire to a SATA connector. (Removed capacitors) couldn't read rom. Cannot see drive ID etc and user data. At the end I removed rom chip and I have readed ROM.

Any suggestion? Is there any way to recover data? I am using MRT.
I had solved same issue a 3.5" my book. But There was triangle PCB board. Removed that board. Used sata connection.
I have read Linux solutions. But never used linux before and not installed my computer.

_________________
A Recovery Service In Turkey . Veri Kurtarma Türkiye https://www.digitalverikurtarma.com
Donor Drives hdddonormarket.com


Top
 Profile  
 
 Post subject: Re: WD Passport: Repair/exchange fried usb port
PostPosted: June 26th, 2019, 1:14 
Offline
User avatar

Joined: March 6th, 2010, 3:46
Posts: 418
Location: Kolding | Denmark
+1 from here 99% pcb is not the problem.

_________________
Digitalsupport Data Recovery
https://digitalsupport.dk


Top
 Profile  
 
 Post subject: Re: WD Passport: Repair/exchange fried usb port
PostPosted: June 26th, 2019, 6:12 
Offline
User avatar

Joined: June 16th, 2018, 12:09
Posts: 292
Location: Turkey
digisupport wrote:
+1 from here 99% pcb is not the problem.

I am trying to connect drive over SATA . Firstly I need convert USB to SATA.

_________________
A Recovery Service In Turkey . Veri Kurtarma Türkiye https://www.digitalverikurtarma.com
Donor Drives hdddonormarket.com


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 13 posts ] 

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: Google [Bot] and 10 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group