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 Post subject: HITACHI 5K500- does not spin
PostPosted: September 20th, 2016, 7:29 
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Joined: September 16th, 2016, 8:48
Posts: 5
Location: Poland
Hello guys!

I have a disk with quite a few importnant data. Device does not spin, it is not visible in Windows nor under low level tools (bootable).

Where should I start research? Repleacing PCB will be a good start?


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 Post subject: Re: HITACHI 5K500- does not spin
PostPosted: September 20th, 2016, 8:21 
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Joined: January 4th, 2010, 5:12
Posts: 215
Location: Dubai U.A.E
I have a disk with quite a few importnant data.

Better seek Professional Help if only PCB issue it wont cost much ...........


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 Post subject: Re: HITACHI 5K500- does not spin
PostPosted: September 20th, 2016, 9:15 
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Joined: September 8th, 2009, 18:21
Posts: 15529
Location: Australia
A PCB plus firmware transfer shouldn't cost more than US$50.

Is it possible that you are facing a Power Up In Standby (PUIS) issue?

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 Post subject: Re: HITACHI 5K500- does not spin
PostPosted: October 20th, 2016, 10:40 
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Joined: September 16th, 2016, 8:48
Posts: 5
Location: Poland
Well, in EU the things line that is known as Data Recovery Process, and it cost at least 1500 Euro :)

I have a little computer repair point, so my client need to recover that data for a fraction of that money.
So you say that I should try with PCB replace at first?


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 Post subject: Re: HITACHI 5K500- does not spin
PostPosted: October 21st, 2016, 8:00 
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Joined: September 5th, 2010, 12:29
Posts: 1038
Location: South Africa
If the drive isn't spinning up at all, then yes, good chance a new PCB with a ROM swap will work. Are you sure it's not making any noises when you power it up?

At the end of the day if you want to make sure things are done properly then have it done by a proper data recovery company. 1500 euros sounds excessive, we would charge the equivalent of 250 euros for that job, but then again South Africa isn't exactly close by.

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