Hello,

Looking for guidance. Infected Windows 7 drive (Maxtorplus II).

Microsoft Alert - call this number ...

Removed drive, tried to copy files (as external drive on another computer). Failed. Corrupted the thumb drive. Possibly encrypting files - folder names jibberish & thumb drive became not accessible.

Scanned drive W/ Avast AV & Malware Megabytes - little found.

Somehow second machine tried to boot from the drive, in exhausted state, I mistakenly ran Start Up Repair.

Bad! Drive no longer recognized.

Seems to spin up and hear normal head movement.

Best next step?

TIA

as feared

thank you