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 Post subject: Seagate ST3400755ss Firmware
PostPosted: November 20th, 2016, 6:19 
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Joined: November 19th, 2016, 5:50
Posts: 4
Location: Austria
I had a big Problem,
we had a fault raid 5 System on an Adaptec 5805,
so I order 10 drives for replace them,
on the Label of the drives are written:
Seagate ST3400755SS
PN:9EA066-034
Firmware 4C03

but wenn I try to connect it, I will get a Firmware PANIC message on the 5805,
so I connect it to an other Controller 7805 with success,
It will be reconised but,
it Shows a Drivename DKS2E-J400SS (hitachi ?) with different Firmware and size and Unknow Blocksize
so I cant use it,
have someone a Firmware for this drives ? so I can Flash it to Firmware 0003 or something,
I canĀ“t send it back,
they are brand new

I Need it really quick, because the Raid will fail soon,

thanks for any help


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 Post subject: Re: Seagate ST3400755ss Firmware
PostPosted: November 20th, 2016, 9:55 
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Joined: April 3rd, 2011, 0:19
Posts: 2003
Location: Providence, RI
First off, before you even think of trying to rebuild that RAID, BACKUP THE DATA!!! Assuming it's still operating at this point that is.

If you've got drives starting to fail a rebuild is a sure way to finish a few of them off for good.

Step one should be to take a full sector by sector clone of each individual drive onto a good drive as a backup.

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 Post subject: Re: Seagate ST3400755ss Firmware
PostPosted: November 20th, 2016, 11:15 
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Joined: November 19th, 2016, 5:50
Posts: 4
Location: Austria
first I Need to get the new drives running


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 Post subject: Re: Seagate ST3400755ss Firmware
PostPosted: November 20th, 2016, 12:44 
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Joined: March 19th, 2015, 15:01
Posts: 1387
Location: isreal
No, first you need to backup the data, by the time you'll figure out how to make the new drives up and running, it might be too late.


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 Post subject: Re: Seagate ST3400755ss Firmware
PostPosted: November 20th, 2016, 14:44 
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Joined: November 19th, 2016, 5:50
Posts: 4
Location: Austria
jermy wrote:
No, first you need to backup the data, by the time you'll figure out how to make the new drives up and running, it might be too late.


System is online, only smarterror, but the new drives have a different firmware,
That is the problem


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 Post subject: Re: Seagate ST3400755ss Firmware
PostPosted: November 21st, 2016, 17:37 
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Joined: October 5th, 2015, 18:53
Posts: 481
Location: US
There is no way to reflash drives, so you need to buy other drives or use other controller.


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 Post subject: Re: Seagate ST3400755ss Firmware
PostPosted: November 23rd, 2016, 15:46 
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Joined: November 19th, 2016, 5:50
Posts: 4
Location: Austria
drHDD wrote:
There is no way to reflash drives, so you need to buy other drives or use other controller.

So i should put 10 brand new harddisk into trash ?
Any other solution ?


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 Post subject: Re: Seagate ST3400755ss Firmware
PostPosted: November 23rd, 2016, 19:23 
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Joined: October 5th, 2015, 18:53
Posts: 481
Location: US
Sell it and buy other ones. There is solution but you need to pay for revers engineering to find out how to do what you want to do. It will cost you more than 10 drives.


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 Post subject: Re: Seagate ST3400755ss Firmware
PostPosted: November 24th, 2016, 0:08 
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Joined: September 8th, 2009, 18:21
Posts: 15531
Location: Australia
Quote:
It will be reconised but,
it Shows a Drivename DKS2E-J400SS (hitachi ?) with different Firmware and size and Unknow Blocksize


Could the solution be as simple as reformatting the drives with a standard block size, eg 512 bytes?

Product Manual Cheetah NS SAS ST3400755SS:
http://www.seagate.com/staticfiles/support/disc/manuals/enterprise/cheetah/NS/SAS/100453994b.pdf

Quote:
Logical block sizes
Default is 512-byte data blocks
Sector sizes variable to 512, 520, 524, and 528 kbytes


FYI, Dell's NS25 firmware is available here, but I think it would be a bad idea apply it:

Seagate SAS Drive model ST3400755SS firmware version NS25:
http://www.dell.com/support/home/ba/en/babsdt1/Drivers/DriversDetails?driverid=FC4N8
http://downloads.dell.com/sas-hdd/FRMW_WIN_R168402.EXE

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