All times are UTC - 5 hours [ DST ]




Post new topic Reply to topic  [ 10 posts ] 
Author Message
 Post subject: WD1TB integrated USB3 - "Slow data" fault work-around
PostPosted: January 3rd, 2017, 13:04 
Offline
User avatar

Joined: May 11th, 2013, 21:08
Posts: 100
Location: Australia
A while ago I had a client come in with a 1TB WD Portable drive, one of those beloved integrated USB3 bridge units.

This one appeared to be suffering the possible issue where the data transfer rate drops off sharply within a short time / usage, down to little more than 64~100KB/sec.

I will say LOUD AND CLEAR right now that I'm more than aware that this method does put the drive at risk from hardware / head failure due to the number of power cycles it has to endure, however, it was opted to take this route rather than risk a bad firmware update and make the situation even worse.

https://www.youtube.com/watch?v=DHykaRl ... aDfC_63dFY

_________________
You have a backup...right? | Tech Repairs on YouTube


Top
 Profile  
 
 Post subject: Re: WD1TB integrated USB3 - "Slow data" fault work-around
PostPosted: January 3rd, 2017, 15:26 
Offline
User avatar

Joined: September 5th, 2010, 12:29
Posts: 1038
Location: South Africa
The vast majority of WD drives that have the 'slow responding' problem won't work with this tool/method, but it seems you were lucky with this one :)

_________________
Death is nothing, but to live defeated and inglorious is to die daily.
Data Recovery Cape Town


Top
 Profile  
 
 Post subject: Re: WD1TB integrated USB3 - "Slow data" fault work-around
PostPosted: January 3rd, 2017, 16:34 
Offline
User avatar

Joined: May 11th, 2013, 21:08
Posts: 100
Location: Australia
Nick_CT wrote:
The vast majority of WD drives that have the 'slow responding' problem won't work with this tool/method, but it seems you were lucky with this one :)


It's the only one I've had with this behaviour yet (small town, 8,000 people, not a lot of diversity ;) ).

What's the more typical behaviour ?

_________________
You have a backup...right? | Tech Repairs on YouTube


Top
 Profile  
 
 Post subject: Re: WD1TB integrated USB3 - "Slow data" fault work-around
PostPosted: January 3rd, 2017, 17:12 
Offline

Joined: May 16th, 2009, 9:32
Posts: 325
Location: UNited Kingdom
Nice video and usb relay switch device


Top
 Profile  
 
 Post subject: Re: WD1TB integrated USB3 - "Slow data" fault work-around
PostPosted: January 3rd, 2017, 17:43 
Offline
User avatar

Joined: October 21st, 2014, 1:39
Posts: 131
Location: Ellijay, GA
Very interesting, thanks for sharing. I subscribed to your channel and look forward to more.
"My tweezers are complete shit" made me laugh out loud :)

_________________
Blizzard Data Recovery


Top
 Profile  
 
 Post subject: Re: WD1TB integrated USB3 - "Slow data" fault work-around
PostPosted: January 3rd, 2017, 18:19 
Offline
User avatar

Joined: May 11th, 2013, 21:08
Posts: 100
Location: Australia
Blizzard wrote:
Very interesting, thanks for sharing. I subscribed to your channel and look forward to more.
"My tweezers are complete shit" made me laugh out loud :)


Ooh, that was in the WD MyBook encrypted controller video (P1 I believe), yes, don't know what I was doing trying to hold on to that part with those tweezers, bent out and about 0.5mm missing from the tip. Switched back to my Lindstrom ones in the next part :)

There's always odd jobs rolling in here, so I never quite know what I'll be dealing with.

_________________
You have a backup...right? | Tech Repairs on YouTube


Top
 Profile  
 
 Post subject: Re: WD1TB integrated USB3 - "Slow data" fault work-around
PostPosted: January 3rd, 2017, 21:07 
Offline
User avatar

Joined: May 11th, 2013, 21:08
Posts: 100
Location: Australia
Spildit wrote:


Would it be possible to use this link to direct people wanting to explore their options if they come by the video I posted, duly attributed of course?

_________________
You have a backup...right? | Tech Repairs on YouTube


Top
 Profile  
 
 Post subject: Re: WD1TB integrated USB3 - "Slow data" fault work-around
PostPosted: January 3rd, 2017, 22:19 
Offline

Joined: January 29th, 2012, 1:43
Posts: 982
Location: United States
I have recently been contacted by someone else (not the person that started this post) that claims that this method has worked on a few (actually said many) drives in this condition. This person also understands that it is not an ideal method, and the repeated power cycles could kill the drive. This method was only used because the normal (free) WD slow fix could not be implemented. So I have been asked to implement the exit on slow option in HDDSuperClone, which I will in the next release (already tested and working).

But I am also working with this person to actually attempt to apply the slow fix on one of these drives (I believe a test drive that has already been recovered). The user has attempted using HDDSuperTool to apply the WD slow fix, but it fails. The drive is locked from performing the slow fix normally. I am currently working with the user to explore alternate methods to perform the slow fix, and it has already turned to swapping to a compatible sata board, but still working with a locked drive.

@Spildit, just so you know, my idea of being able to do it through USB on these locked drives appears to not be possible as the drive may not be visable to the OS in safe mode :(

So now to wait for all the posts where this should not be done, and only a pro with expensive pro tools should be attempting to recover data...

_________________
http://www.hddsuperclone.com
Home of HDDSuperClone


Top
 Profile  
 
 Post subject: Re: WD1TB integrated USB3 - "Slow data" fault work-around
PostPosted: January 4th, 2017, 18:21 
Offline

Joined: January 29th, 2012, 1:43
Posts: 982
Location: United States
Quote:
Maybe this is a SED locked drive or some sort of ATA password is locking access to SA.

With a compatible SATA PCB with ROM swaping can you access RAM and dump module 02 or reag config ?

If not what about using donor ROM + donor overlays to attempt to read SA ?

We are in very different time zones so communication is slow, and I don't have all the information I need yet. There also seems to be an issue with getting the drive into safe mode and not be busy. Anyway, I am not going to take over this thread with this direction. The real point of posting was that others (at least one) have used the relay reset method to work around the slow issue when no other (affordable) option was available.

_________________
http://www.hddsuperclone.com
Home of HDDSuperClone


Top
 Profile  
 
 Post subject: Re: WD1TB integrated USB3 - "Slow data" fault work-around
PostPosted: January 17th, 2017, 22:46 
Offline

Joined: January 29th, 2012, 1:43
Posts: 982
Location: United States
I would just like to say that the latest version of HDDSuperClone has been released and has the option --exit-on-slow. So it should be able to be used in place of ddrescue for this if desired. Plus it will exit with a specific exit code for the condition.

_________________
http://www.hddsuperclone.com
Home of HDDSuperClone


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 10 posts ] 

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: Google Adsense [Bot] and 152 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group