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 Post subject: Power surge then i opened it!
PostPosted: February 22nd, 2017, 8:57 
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Joined: September 7th, 2011, 15:00
Posts: 30
Location: texas
So the other night a thunderstorm blew the power and when i rebooted the computer, it was clicking. Did something i probably shouldn't have done. Saw a guy on YouTube that opened his drive and literally turned platter with screwdriver then it worked. Tried it and now it spins up then starts clicking. Is there anything that can be done to recover pictures n stuff from it? It was from an hp pavilion all in one pc. Drive said 2011 on it... fingers crossed.


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 Post subject: Re: Power surge then i opened it!
PostPosted: February 22nd, 2017, 9:43 
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Joined: January 31st, 2017, 14:10
Posts: 10
Location: Mexico
navlag2007 wrote:
So the other night a thunderstorm blew the power and when i rebooted the computer, it was clicking. Did something i probably shouldn't have done. Saw a guy on YouTube that opened his drive and literally turned platter with screwdriver then it worked. Tried it and now it spins up then starts clicking. Is there anything that can be done to recover pictures n stuff from it? It was from an hp pavilion all in one pc. Drive said 2011 on it... fingers crossed.



Can you post the drive info and the video you referring to please, just curious....


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 Post subject: Re: Power surge then i opened it!
PostPosted: February 22nd, 2017, 12:59 
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Joined: August 26th, 2012, 19:18
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Location: England
Quote:
Is there anything that can be done to recover pictures n stuff from it?


Yes, if the photos are of value then send to a data recovery pro.
One of our US based contributors might know of a reputable one close by.

If it is recoverable at all it's highly likely that it's more expensive now that you've had the lid off as there is no telling what extra damage you created.

Small consolation that you aren't the first and won't be the last to do this sort of drive butchery.

Sorry it's not good news & best of luck.

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 Post subject: Re: Power surge then i opened it!
PostPosted: February 22nd, 2017, 13:30 
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Joined: February 9th, 2009, 16:13
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Location: Ontario, Canada
When we get drives in these scenarios that aren't previously opened, we usually recovery the majority of them without changing parts for $350CAD. When we get the same drives after a DIY attempt, the odds of a successful recovery drop to 50/50 and most cases require head changes and average cost of about $700CAD plus cost of parts.

We also charge an extra fee of $250 CAD in the cases where we have to clean up the finger prints, spit and whatever else is on the platter for the cases that it is needed.

Basically, opening the drive was a bad move, but all hope is not lost.

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 Post subject: Re: Power surge then i opened it!
PostPosted: February 22nd, 2017, 19:06 
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Joined: September 7th, 2011, 15:00
Posts: 30
Location: texas
https://youtu.be/7m5cil6KezI

Heres the video


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 Post subject: Re: Power surge then i opened it!
PostPosted: February 22nd, 2017, 20:21 
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Joined: March 19th, 2015, 15:01
Posts: 1387
Location: isreal
I really don't get it
You live in the USA
You speak and understand Abraham Levit's language
So...:
first he said that the noise the HDD in the video made is beeping noise whereas yours is clicking
2. The motor didn't start spinning on his drive whereas your did
3. He also said that if you have valuable data on it then don't do it and send it to a DR pro (not his words but...)

Then why have you done it ?
Would you mind to explain it to a guy like me with difficulties to understand it ?


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 Post subject: Re: Power surge then i opened it!
PostPosted: February 22nd, 2017, 20:38 
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Joined: September 7th, 2011, 15:00
Posts: 30
Location: texas
The drive in the video was not working. Clicking or beeping.... either way, not working properly. By opening the drive he was able to free up the platters or whatever. Then it worked. As i stated before, i shouldn't have opened it but i did. Just trying to get some feedback on my options.


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 Post subject: Re: Power surge then i opened it!
PostPosted: February 22nd, 2017, 23:37 
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Joined: March 19th, 2015, 15:01
Posts: 1387
Location: isreal
navlag2007 wrote:
Just trying to get some feedback on my options.

Option"s" ? plural ?
The only option you have left is send it to a data recovery pro, again a data recovery professional (not a computer tech or a computer repair shop) who can handle a case like yours and have the right tools and equipment and of course knowledge.
Ammm, on second thought, you can start a long journey of learning data recovery which will involve a lot of time and investing a lot of money in tools and equipment needed to accomplish this one time job.


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 Post subject: Re: Power surge then i opened it!
PostPosted: February 23rd, 2017, 9:10 
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Joined: January 31st, 2017, 14:10
Posts: 10
Location: Mexico
jermy wrote:
I really don't get it

first he said that the noise the HDD in the video made is beeping noise whereas yours is clicking
2. The motor didn't start spinning on his drive whereas your did
3. He also said that if you have valuable data on it then don't do it and send it to a DR pro (not his words but...)

Then why have you done it ?
Would you mind to explain it to a guy like me with difficulties to understand it ?



+1 :-?


I drive with stiction wont spin, a clicking drive likely blown pre-amp or PCB


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 Post subject: Re: Power surge then i opened it!
PostPosted: February 23rd, 2017, 9:13 
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Joined: January 29th, 2009, 11:23
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Location: SXSW
We are base in Texas, if you interested send me a PM


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 Post subject: Re: Power surge then i opened it!
PostPosted: February 23rd, 2017, 9:48 
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Joined: January 28th, 2009, 10:54
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Location: Greece
reef wrote:

I drive with stiction wont spin, a clicking drive likely blown pre-amp or PCB


:shock:
No.
A drive with stiction will try to spin and buzz, a clicking drive likely heads, sometimes preamp and extremely rarely pcb.

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