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 Post subject: WD10EADS-65M2B1
PostPosted: March 9th, 2017, 11:25 
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Joined: March 9th, 2017, 11:09
Posts: 4
Location: WPB florida
I work for a data recovery company first time posting here I am new to PC3K I am working on a WD10EADS-65M2B1 customer brought in and it is not giving ID shows 4/4 heads DDI will not recognize shows BSY then after about 3 minutes DRDY and DSC PC3K shows the same only about 1 minute to become ready shows .49mb for size. Does anyone have any ideas to try drive spins up no clicking heads movement is felt and heard any help would be much appreciated :)


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 Post subject: Re: WD10EADS-65M2B1
PostPosted: March 9th, 2017, 14:52 
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Joined: September 5th, 2010, 12:29
Posts: 1038
Location: South Africa
Maybe ask a colleague for help with it if it's a customer's drive.

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 Post subject: Re: WD10EADS-65M2B1
PostPosted: March 9th, 2017, 15:22 
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Joined: December 8th, 2013, 4:48
Posts: 831
Location: Pakistan
there are couple of things you can try if drive is spinning fine and no clicking sound.
can take a look by TV if interested.

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 Post subject: Re: WD10EADS-65M2B1
PostPosted: March 9th, 2017, 21:59 
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Joined: March 9th, 2017, 11:09
Posts: 4
Location: WPB florida
It is a client's job and sadly the other tech had to leave suddenly and I'm thrown into the world of PC3K pretty much blind I do know DDI and have been repairing computers for 13 years and doing other non PC3K related recovery's


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 Post subject: Re: WD10EADS-65M2B1
PostPosted: March 9th, 2017, 23:29 
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Joined: August 18th, 2010, 17:35
Posts: 3636
Location: Massachusetts, USA
Notorious for heads and often firmware issues. Can try a loader. Read the pc3000 WD Marvell manual. It will be helpful.

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 Post subject: Re: WD10EADS-65M2B1
PostPosted: March 10th, 2017, 13:21 
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Joined: March 9th, 2017, 11:09
Posts: 4
Location: WPB florida
does anyone have ldr rom version 007700A2 pcb 2061-701640-202 03PD3


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 Post subject: Re: WD10EADS-65M2B1
PostPosted: March 14th, 2017, 15:50 
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Joined: February 18th, 2009, 8:08
Posts: 292
Location: Manchester, UK
Yes, I've seen quite a few WD10EADS-xxM2Bx where one of the heads has weakened / failed. Change the Head Map in RAM (user Loader if required), work out if one of the heads is bad. The current PC3000 manual shows you how to do this on page 20.

John

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