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 Post subject: Scratched Platter Seagate 3TB
PostPosted: March 27th, 2017, 5:28 
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Joined: March 27th, 2017, 5:15
Posts: 5
Location: Singapore
I would like some opinion if any data can be retrieved from this Hard Disk, a raw image will be fine.

Unfortunately I have the terrible Seagate 3TB hard disk that died on me.

Here is an image of the scratched platter (this was taken by a local DR in a clean room).


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 Post subject: Re: Scratched Platter Seagate 3TB
PostPosted: March 27th, 2017, 6:09 
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Joined: March 19th, 2015, 15:01
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The famous "D"a"M"n series :evil: :twisted:


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 Post subject: Re: Scratched Platter Seagate 3TB
PostPosted: March 27th, 2017, 10:34 
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Joined: October 24th, 2014, 4:57
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Location: Remote Raid Help on planet Earth
If other surfaces are the same, it is not possible to recover. In otherwise, there is a good chance to get partial result.

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 Post subject: Re: Scratched Platter Seagate 3TB
PostPosted: March 27th, 2017, 22:33 
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Joined: March 27th, 2017, 5:15
Posts: 5
Location: Singapore
The local data recoverer took around 30 mins to take this picture after I dropped it off. I am not sure if he even looked at the other platters. Any recommendations on where to send this? I can mail this to any location in USA.


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 Post subject: Re: Scratched Platter Seagate 3TB
PostPosted: March 28th, 2017, 4:41 
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Joined: August 18th, 2010, 17:35
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Location: Massachusetts, USA
What is your budget? And how much are you willing to spend on parts to attempt a recovery?
It is the cost of parts and labor for potentially little to no success that makes the recovery effort unjustifiable.

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 Post subject: Re: Scratched Platter Seagate 3TB
PostPosted: March 28th, 2017, 5:34 
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Joined: March 27th, 2017, 5:15
Posts: 5
Location: Singapore
I would just like a better understanding of what is recoverable if anything. And approximate budgets for each recovery option. I know a cheap recovery option such as trying to ghost the HDD or changing the PCB is obviously out of the question. I will definitely also not spend the 10K I seen in some other threads mentioned for the Japanese firm.

As Martin pointed out earlier in the thread, it does depend on whether the other platters are scratched.

In reality, I don't even really remember what is in this hard disk. But generally I like to put things to a close and get some finality whether I should just chuck this hard disk and abandon the effort.


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 Post subject: Re: Scratched Platter Seagate 3TB
PostPosted: March 29th, 2017, 18:27 
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Joined: August 18th, 2010, 17:35
Posts: 3640
Location: Massachusetts, USA
Understandable.

Well, let's say the quote is $5000. Good? If not, what is your counter?

Techs don't want to waste their time if the offer is not serious.

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 Post subject: Re: Scratched Platter Seagate 3TB
PostPosted: April 2nd, 2017, 12:59 
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Joined: March 27th, 2017, 5:15
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Location: Singapore
I would be willing to pay around $2500.

i am assuming there is no urgency to do this as well as long I store it well am I right?


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 Post subject: Re: Scratched Platter Seagate 3TB
PostPosted: April 2nd, 2017, 13:07 
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Joined: April 3rd, 2011, 0:19
Posts: 2003
Location: Providence, RI
You should be fully aware of type of recovery result you're going to get before you agree to pay such a fee. Anything larger than a few Mb in size is already hopelessly lost. So you can forget about getting back things like videos. In all likelihood you're going to get back just a mix match of smaller files which may or may not even contain anything you want recovered.

When I see drives like this come into my lab, I don't even offer a recovery quote because the customer is never happy with the final result. You need to be aware that you're gambling a lot of money on what's most likely a lost cause.

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 Post subject: Re: Scratched Platter Seagate 3TB
PostPosted: April 2nd, 2017, 14:36 
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Joined: August 15th, 2006, 3:01
Posts: 3471
Location: CDRLabs @ Chandigarh [ India ]
porkchopped wrote:
I would like some opinion if any data can be retrieved from this Hard Disk, a raw image will be fine.

Unfortunately I have the terrible Seagate 3TB hard disk that died on me.

Here is an image of the scratched platter (this was taken by a local DR in a clean room).


Hi,
What Are You Looking for In this Drive What Kind Of Data .I Am Willing To Take This Case in this Condition if i know a few things i want to hear .

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Amarbir S Dhillon , Chandigarh Data Recovery Labs [India]
Logical,Semi Physical And Physical Data Recovery
Website-> http://www.chandigarhdatarecovery.com


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 Post subject: Re: Scratched Platter Seagate 3TB
PostPosted: April 3rd, 2017, 0:29 
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Joined: March 27th, 2017, 5:15
Posts: 5
Location: Singapore
data-medics wrote:
You should be fully aware of type of recovery result you're going to get before you agree to pay such a fee. Anything larger than a few Mb in size is already hopelessly lost. So you can forget about getting back things like videos. In all likelihood you're going to get back just a mix match of smaller files which may or may not even contain anything you want recovered.

When I see drives like this come into my lab, I don't even offer a recovery quote because the customer is never happy with the final result. You need to be aware that you're gambling a lot of money on what's most likely a lost cause.


That's a very helpful comment. I do have some videos inside but I don't care about any of them.

What I am probably looking for will only just be pictures. (Standard JPG or GIF files). The pictures might be larger than a few Mb though considering the large size camera take pictures nowadays but I will settle for smaller export versions which I probably have saved or thumbnails.


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