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 Post subject: I would like DR specialists to weigh in...
PostPosted: April 5th, 2017, 15:17 
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Joined: November 7th, 2015, 13:04
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Location: Austin metro area TX USA
Elsewhere I posted this snippit, I'm asking for input from DR specialist to help me understand the whats and whys of an end-user doing the thing right before shipping HD to a DR company.

Long story short:
-- during a crisis, an end-user wants his/her Data (and/or OS) back
-- some data recovery folks recommend an end-user, in a crisis, assume imminent HD physical failure,
therefore they recommend the end-user operates as though one has only a couple of hours or part of a day -- those same folks recommend an end-user stop, breathe, wait for expert help and advice, do not throw several "software solution hope-fors" at the HD; because that:
-- often leads to a much harder, longer, more expensive, data recovery operations

Two tidbits from "first response":
what could be done by an end-user prior to doing "everything", and
Potentially right and proper things that could be done by an end-user in the midst of an OS and/or Data crisis depend largely upon things done by the end-user long before any such crisis.

My first attempt at a tiny while paper fell flat
http://collegecafe.fr.yuku.com/topic/13 ... ices-exper
I'm hoping to get an education from DR specialists before trying a tiny white paper again!

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"Take care of thy backups and thy restores shall take care of thee." Ben Franklin
http://collegecafe.fr.yuku.com/forums/4 ... hnologies/


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 Post subject: Re: I would like DR specialists to weigh in...
PostPosted: April 5th, 2017, 21:41 
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Joined: October 16th, 2013, 13:21
Posts: 123
Location: Brazil
If there is a "Data Crisis", that probably means the user doesn´t have backups, or it could be qualified just as an inconvenience.

That said, if a data crisis occur, the user should stop all meddling and wait for a better prepared people to look at the problem / disk. Even if it is a simple problem, it could be a complex one, and that could be made worse for the user trying things he doesn´t understand. And people tend to just consider how important their files are just after they have done something that will make it harder or impossible to recover those files.

And when presented with the corresponding price of the recover due to their unprepared actions, they will complain and refuse to understand the complexity of the mess they have created ( for example, an opened WD, digital impressions on the platters, when just the slow responding fix would have recoverd the data ) .


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 Post subject: Re: I would like DR specialists to weigh in...
PostPosted: April 5th, 2017, 22:33 
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Joined: November 7th, 2015, 13:04
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Location: Austin metro area TX USA
"...when just the slow responding fix would have recovered the data..."
Rogfanther, thank you for your post! Would you elaborate on exactly what the slow responding fix would be and exactly how same would be implemented? I want to learn from you :) Thank you in advance for educating me more about all of this!

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"Take care of thy backups and thy restores shall take care of thee." Ben Franklin
http://collegecafe.fr.yuku.com/forums/4 ... hnologies/


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 Post subject: Re: I would like DR specialists to weigh in...
PostPosted: April 5th, 2017, 23:50 
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Joined: June 8th, 2006, 19:44
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Location: Atlanta, GA
See if the attached is helpful.

Jon


Attachments:
1. Best Practices for Service Providers- Final.pdf [3.04 MiB]
Downloaded 63 times

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 Post subject: Re: I would like DR specialists to weigh in...
PostPosted: April 6th, 2017, 22:07 
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Joined: November 7th, 2015, 13:04
Posts: 68
Location: Austin metro area TX USA
Rogfanther, if I give you full credit at the beginning and at the end, may I quote your earlier post in 2-3 forums and my college cafe where my thread is the strongest?

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"Take care of thy backups and thy restores shall take care of thee." Ben Franklin
http://collegecafe.fr.yuku.com/forums/4 ... hnologies/


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 Post subject: [tba]
PostPosted: April 7th, 2017, 10:27 
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Joined: November 7th, 2015, 13:04
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Location: Austin metro area TX USA
gotta copyNpaste an article...

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"Take care of thy backups and thy restores shall take care of thee." Ben Franklin
http://collegecafe.fr.yuku.com/forums/4 ... hnologies/


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 Post subject: Re: I would like DR specialists to weigh in...
PostPosted: April 7th, 2017, 20:11 
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Joined: October 16th, 2013, 13:21
Posts: 123
Location: Brazil
You can quote it, no problem. I think it is just general advise, and an explanation of a kind of situation most here have encountered.

Usually, the things just "stopped working", until you confront the customer with the evidence, then they tell you that "well, yes, maybe my son has dropped it in the kitchen floor ".

But I think others in the forum may have better descriptions or explanations than mine.


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 Post subject: Re: I would like DR specialists to weigh in...
PostPosted: April 7th, 2017, 20:28 
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Joined: November 7th, 2015, 13:04
Posts: 68
Location: Austin metro area TX USA
Thanks! I have your post in college cafe for now.

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"Take care of thy backups and thy restores shall take care of thee." Ben Franklin
http://collegecafe.fr.yuku.com/forums/4 ... hnologies/


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 Post subject: Re: I would like DR specialists to weigh in...
PostPosted: April 11th, 2017, 11:10 
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Joined: November 7th, 2015, 13:04
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Location: Austin metro area TX USA
Because of the wealth of information provided by data recovery folks in numerous forums on The 'Net, I have these two threads [along with a few others elsewhere] for the purpose of passing on your wisdom and experience, passing on your advice and ideas.

http://collegecafe.fr.yuku.com/topic/1307/Response-Restore-Recovery-ideas-beliefs-practices-exper
college cafe's Computer Technologies;
Thread title: First Response Restore and Recovery ideas, beliefs, practices, experiences

https://www.dost-tech.com/viewtopic.php?f=72&t=730
Dost-Tech's Microsoft Windows Support; subGroup: Backup, Restore, Recovery; Ext/Int FD&HD MGT
Thread title: First Response restore and recovery ideas, beliefs, practices, experiences

Anyone, everyone, is very much welcomed to add content, add comments, ask questions, etc. Those threads hopefully will awaken end-users who are in any sort of data loss crisis, to consider
-- data recovery concepts and practices
-- restoration and copy-back concepts and practices
as a Unified Whole rather than linear parts and parcels.

Also, rather than over and over printing a post in numerous threads across The 'Net, I'm going to print the vast majority of "rollerstoller"-generated stuff in two threads in those two forums. You all can from time to time visit the above two and see additional stuff.

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"Take care of thy backups and thy restores shall take care of thee." Ben Franklin
http://collegecafe.fr.yuku.com/forums/4 ... hnologies/


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 Post subject: Re: I would like DR specialists to weigh in...
PostPosted: April 20th, 2017, 16:10 
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Joined: November 7th, 2015, 13:04
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Location: Austin metro area TX USA
** Specialists! Help me fill in the holes, thanks!! **

First Responses before, during, after OS or Data loss crises.

A few good "first responses" PRIOR to any OS and/or Data loss crisis
AND
A few good "first responses" AFTER any OS and/or Data loss crisis
-- using Macrium Reflect, AOMEI Backupper, EaseUS Todo, or anything similar, free or pay-for:
---- routinely make full image backups of one's OS and Data onto affordable and reliable external media; or
---- routinely make a clone of your OS and Data hard-drive onto another reliable hard-drive
---- make usb and dvd boots with your backup/restore utility of choice
[if no cd/dvd device in laptop, if affordable, get a usb cd/dvd device]

During any of the following situations, these three first responses may be best:
1) chill 2) breathe 3) chill

During any file or files deletion loss
If Windows works, if Recycle Bin works - check for any deleted file(s) you want to un-delete.
If Windows works, if you have a 3rd party un-delete program, check that bucket.

During any Windows not working crisis
If no Windows,
OR
During any partition(s) not found crisis
If no partition(s),
Boot backup/restore/cloning utility usb or dvd,
[if no cd/dvd device in laptop, if affordable, get a usb cd/dvd device] and:
-- if possible, make a one-pass DIY clone onto an external HD; or
-- if possible, make a one-pass DIY full image of the hard-drive onto any affordable and reliable external media
-- wait patiently, in whichever forum you're in, for expert advice and help; or
-- if affordable, take it to a local computer fix-it place/specialist and let him/her help you; or
-- if affordable, if possible, send the hard-drive to a data recovery place

During any hard-drive not found crisis
If no hard-drive access, it's mostly either a physical failing or a "logical" failing
There is a fork in the road, you choose which tine, which path, you believe is best --
1) Boot backup/restore/cloning utility usb or dvd,
[if no cd/dvd device in laptop, if affordable, get a usb cd/dvd device] and:
-- if possible, make a one-pass DIY clone onto an external HD; or
-- if possible, make a one-pass DIY full image of the hard-drive onto any affordable and reliable external media
OR
-- wait patiently, in whichever forum you're in, for expert advice and help; or
-- if affordable, take it to a local computer fix-it place/specialist and let him/her help you; or
-- if affordable, if possible, send the hard-drive to a data recovery place

Making a DIY one-pass clone or full image means:
-- the process reads or tries to read each sector only once, there is no re-reading, re-trying any sector
-- the process is started and run, without interruption, to completion
-- when the process "says" it is finished, it is finished and the 2ndCopy HD is put away for safe-keeping
-- if the process interrupts itself at any time or point, the process is finished, the 2ndCopy HD is put away
AND
-- wait patiently, in whichever forum you're in, for expert advice and help before continuing; or
-- if affordable, take it to a local computer fix-it place/specialist and let him/her help you; or
-- if affordable, if possible, send the hard-drive to a data recovery place

This is as far I can go for this article. I'm hoping data restoration and data recovery specialists will weigh in with their advice and practicals in future articles.

If you want to see snippits, elsewhere-posted comments of data recovery folks far wiser than I, gathered from across The 'Net, see my itty bitty place's backup,restore...thread.

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"Take care of thy backups and thy restores shall take care of thee." Ben Franklin
http://collegecafe.fr.yuku.com/forums/4 ... hnologies/


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 Post subject: Re: I would like DR specialists to weigh in...
PostPosted: April 21st, 2017, 10:07 
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Joined: November 7th, 2015, 13:04
Posts: 68
Location: Austin metro area TX USA
In the previous post of mine entitled:
First Responses before, during, after OS or Data loss crises.
I need to add this:
* Those with Dynamic, RAID, SSD, or 3GB+ setups -- seek advice from those specialists. *

(I couldn't find the Edit button, so I added this post.

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"Take care of thy backups and thy restores shall take care of thee." Ben Franklin
http://collegecafe.fr.yuku.com/forums/4 ... hnologies/


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 Post subject: Re: I would like DR specialists to weigh in...
PostPosted: April 21st, 2017, 15:20 
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Joined: August 18th, 2010, 17:35
Posts: 2996
Location: Massachusetts, USA
The order should be reversed in taking the decide to a data recovery specialist first and then, though don't see the need, to a computer shop. Either way, most times it happens as you mentioned, so this is a waste of time as most people are like deers in the road when it comes to this subject.

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 Post subject: labtech, good thoughts!
PostPosted: April 21st, 2017, 20:29 
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Joined: November 7th, 2015, 13:04
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Location: Austin metro area TX USA
My article is aimed at newbies and intermediate computer users. In the midst of crisis, many do not take time to think things through, especially for long-term, many will rush in software after software after software, failing recovery, then they enter into forums and post. Some will rush into forums, and rush away with advice, arm to the teeth with software after software after software.
What I hope to do is to convince some to:
-- chill
-- clone
-- seek advice
-- and IF they refuse to send HD to a DR specialist,
at least do the DIY project the least destructively as possible,
and, hopefully, with better DR results.
And, hopefully, many will make routine backups, in which the restores always trump data recovery, especially DIY DR.

If you read through my college cafe's Computer Technologies forum's "backups, restores...thread, you will discover much material from many sources.

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"Take care of thy backups and thy restores shall take care of thee." Ben Franklin
http://collegecafe.fr.yuku.com/forums/4 ... hnologies/


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 Post subject: Re: I would like DR specialists to weigh in...
PostPosted: April 22nd, 2017, 0:55 
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Joined: November 7th, 2015, 13:04
Posts: 68
Location: Austin metro area TX USA
"The order should be reversed
...taking the device to a data recovery specialist first
and
then...to a computer shop..." -- labtech

Ahhh, now I notice this excellent point! It's 11:45pm CST here.

What I was thinking was this:
-- wait patiently, in whichever forum you're in, for expert advice and help before continuing; or
-- if affordable, take it to a local computer fix-it place/specialist and let him/her help you; or
-- if affordable, if possible, send the hard-drive to a data recovery place (read that DR specialist)
Taking into account the normal, very common, ways and means a beginner or intermediate computer user proceeds from in-the-face crisis over into asking in the forums for help, maybe finally getting either a local specialist or a DR specialist involved
-- my hope was that those users in the midst of crisis
-- will have read my article, similar articles, threads heavily mentioning DR specialist, local specialist, will read comment from an expert in a forum,
-- will involve and take the advice of at least one if not two of those specialists/experts BEFORE embarking upon DIY DR.

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"Take care of thy backups and thy restores shall take care of thee." Ben Franklin
http://collegecafe.fr.yuku.com/forums/4 ... hnologies/


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