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 Post subject: Momentus failed in front of my eyes
PostPosted: April 23rd, 2017, 3:49 
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Joined: March 9th, 2017, 6:16
Posts: 103
Location: trinidad
I got a momentus 5400.6 (ST9500325AS , Firmware - 0011) from Home customer

I connected it to pc3000 udma & have firstly taken firmware backup. Disk was having normal DRD DSC and detection.
I have even copied MFT's and given data details to customer.
Suddenly while trying to make image of mapped folders , drive become busy & now it is deected as 0MB. It has also started giving LED error.
Terminal output is as following -
Is this translator violation or head related issue , can someone pls. throw light .

RW Err = 84150180

(S) SATA Reset

LED:000000CC FAddr:00254DD1
LED:000000CC FAddr:00254DD1
LED:000000CC FAddr:00254DD1
LED:000000CC FAddr:00254DD1
Rst 0x08M
ASCII Diag mode
F3 T>
ASCII Diag mode
F3 T>/1
F3 1>N8
LED:000000CE FAddr:00283C95
Rst 0x08M
ASCII Diag mode
F3 T>
ASCII Diag mode
F3 T>/2
F3 2>V40
LED:000000CE FAddr:00283C95
Rst 0x08M
RW cmd 002F req = 18 F0 9F E5 18 F0 9F E5 18 F0 9F E5 18 F0 9F E5 18 F0 9F E5 00 00 A0 E1
opts = 00000000
RW Err = 84150180


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 Post subject: Re: Momentus failed in front of my eyes
PostPosted: April 23rd, 2017, 21:25 
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Joined: September 8th, 2009, 18:21
Posts: 15461
Location: Australia
bunty wrote:
RW Err = 84150180

0x84150180: RW_SERVO_SPINUP_FAILED - Spinup - Servo error encountered during drive spin-up.

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 Post subject: Re: Momentus failed in front of my eyes
PostPosted: April 24th, 2017, 0:54 
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Joined: March 9th, 2017, 6:16
Posts: 103
Location: trinidad
Thank you fzabkar

Servo error means serious issue , I will have to inform customer as recovery will be complex and costly .


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 Post subject: Re: Momentus failed in front of my eyes
PostPosted: April 24th, 2017, 12:53 
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Joined: November 7th, 2015, 13:04
Posts: 170
Location: Austin metro area TX USA
So that I as a newbie can learn from your expertise -- what exactly happened - servo error?

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"Take care of thy backups and thy restores shall take care of thee." Ben Franklin revisited


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 Post subject: Re: Momentus failed in front of my eyes
PostPosted: April 25th, 2017, 6:33 
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Joined: March 9th, 2017, 6:16
Posts: 103
Location: trinidad
We can do head replacement only , we cant do anything else. May be new head if in good condition will be able to give sector access


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