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I am looking for help with ST2000LM007 Mobile HDD

June 7th, 2017, 4:43

Hello, I am looking for someone who can help with data recovery for Seagate Mobile HDD ST2000LM007 1R8174-568 FW: SBK2. This drive spins up and keeps spinning, but is detected with zero capacity and there is not data access.
This seems to be a firmware issue, but this drive seems to be not supported by last PC3000 utility, and with F3 common arch utility I get the diagnostic port locked message.
Please, help.

Re: I am looking for help with ST2000LM007 Mobile HDD

June 7th, 2017, 7:43

Address to pepe (Peter)

Re: I am looking for help with ST2000LM007 Mobile HDD

June 7th, 2017, 13:31

Masterclass wrote:Address to pepe (Peter)


Well,
I am still not convinced that signed firmware like in these drives can be cracked ,hacked bypassed so easily .The only thing i think few people do is change heads and keep their fingers crossed .The best thing is send to seagate data recovery centre they can do this 100%

Re: I am looking for help with ST2000LM007 Mobile HDD

June 7th, 2017, 14:21

It's not easy, but it has been done.

Re: I am looking for help with ST2000LM007 Mobile HDD

June 8th, 2017, 3:55

Amarbir[CDR-Labs] wrote:
Masterclass wrote:Address to pepe (Peter)


Well,
I am still not convinced that signed firmware like in these drives can be cracked ,hacked bypassed so easily .The only thing i think few people do is change heads and keep their fingers crossed .The best thing is send to seagate data recovery centre they can do this 100%


Trust me, Pepe did that. ;)

Re: I am looking for help with ST2000LM007 Mobile HDD

June 8th, 2017, 11:48

DR-Kiev wrote:
Amarbir[CDR-Labs] wrote:
Masterclass wrote:Address to pepe (Peter)


Well,
I am still not convinced that signed firmware like in these drives can be cracked ,hacked bypassed so easily .The only thing i think few people do is change heads and keep their fingers crossed .The best thing is send to seagate data recovery centre they can do this 100%


Trust me, Pepe did that. ;)


Well,
i do not doubt peters skills but has anyone really got it done ,To too are a master can you do it .As Far as i am concerned i do not touch these two drives ,Because i think if its a firmware issue how the hell are we going to deal with that .MRT says it has a partial solutions but who really has tried it .Even headman creation is a big deal in these drive ,Has anyone tried that in latest MRT Release

Re: I am looking for help with ST2000LM007 Mobile HDD

June 8th, 2017, 13:16

Amarbir[CDR-Labs] wrote:
Masterclass wrote:Address to pepe (Peter)


Well,
I am still not convinced that signed firmware like in these drives can be cracked ,hacked bypassed so easily .The only thing i think few people do is change heads and keep their fingers crossed .The best thing is send to seagate data recovery centre they can do this 100%


seagate returned a drive said the ROM chip is damaged, when I inquire on phone and ask them to adopt a ROM they said they can't further they mentioned that ROM is encrypted as well ..

all we can hope is ACE guys bring some solution to these nightmares :(

Re: I am looking for help with ST2000LM007 Mobile HDD

June 8th, 2017, 13:19

MindMergepk wrote:
Amarbir[CDR-Labs] wrote:
Masterclass wrote:Address to pepe (Peter)


Well,
I am still not convinced that signed firmware like in these drives can be cracked ,hacked bypassed so easily .The only thing i think few people do is change heads and keep their fingers crossed .The best thing is send to seagate data recovery centre they can do this 100%


seagate returned a drive said the ROM chip is damaged, when I inquire on phone and ask them to adopt a ROM they said they can't further they mentioned that ROM is encrypted as well ..

all we can hope is ACE guys bring some solution to these nightmares :(


Well,
I am really interested to know if indeed someone has got both these models image 100% by just changing heads .Model No 1 is ST1000LM035 And Model No 2 Are ST2000LM007

Re: I am looking for help with ST2000LM007 Mobile HDD

June 8th, 2017, 17:27

Amarbir[CDR-Labs] wrote:Well,
I am still not convinced that signed firmware like in these drives can be cracked ,hacked bypassed so easily

You mean something like this
Code:
F3 T>
CheopsLiteM.1.0.SATA.Rosewood.Mule.Servo376.Rap30.AP1.4K + SMR
Product FamilyId: A5, MemberId: 0F
HDA SN: WDE1XXXX, RPM: 5456, Wedges: 178, Heads: 2, OrigHeads: 4, Lbas: 000007A874EF, PreampType: 82 02
Bits/Symbol: C, Symbols/UserSector: 0, Symbols/SystemSector: 0
PCBA SN: 0000K7187881, Controller: CHEOPSLITEM_1_0_SATA(1310), Channel: Unknown, PowerAsic: KONA Rev A042, BufferBytes: 8000000
SF ID: EF 14, SF Part Size: 400, Flash Used: 400
Package Version: RO08B6.SDM5.CC4638.SDM1    , Package P/N: 100811449, Package Global ID: 00306432,
Package Build Date: 10/26/2016, Package Build Time: 07:46:40, Package CFW Version: RO08.SDM5.01138956.00306432,
Package SFW1 Version: 6B68, Package SFW2 Version: ----, Package SFW3 Version: ----, Package SFW4 Version: ----
Controller FW Rev: 10260746, CustomerRel: SDM1, Changelist: 01138956, ProdType: RO08.SDM5, Date: 10/26/2016, Time: 074640, UserId: 00306432
Servo FW Rev: 6B68
TCG IV Version: 30.05
Package BPN: 7
RAP FW Implementation Key: 1E, Format Rev: 0208, Contents Rev: 53 05 01 00
Active BFW Container: 0
4K Sys Area: 1
Features:
- Quadradic Equation AFH enabled
- VBAR with adjustable zone boundaries enabled
- Volume Based Sparing enabled
- IOEDC enabled
- IOECC enabled
- DERP Read Retries enabled v. 5.0.03.0000000000000003
- LTTC-UDR2 enabled
- SuperParity 4.1 enabled OTF OC enabled
   TotalSuperBlks     TotalValidSuperBlks
   0006A9B2           0006A9B1
- UMP Zone Group 0004 to 0007
   TotalSuperBlks     ValidSuperBlks
   00000024           00000024
- Humidity Sensor disabled
- Media Cache Partition enabled
- Media Cache enabled
- Background Reli Activity Critical Event Logging disabled
- Low Current Spin Up Feature disabled
- Torn Write Protection enabled
- Zone Remap enabled[PLBA:00000000 Len:000267D2 Offset:005D815B][PLBA:000267D2 Len:005D815B Offset:FFFD982E][PLBA:005FE92D Len:07488BC2 Offset:00000000][PLBA:07A874EF Len:00000001 Offset:00000000]
- AGB disabled
- SubRelease:0
- Critical Event Log v. 1
- Live Sensor enabled
- FAFH 36.1 uninitialized (deferred)
- EWP:0
- DRAM Mirror:0

Re: I am looking for help with ST2000LM007 Mobile HDD

June 8th, 2017, 19:40

I am still not convinced that signed firmware like in these drives can be cracked ,hacked bypassed so easily


Is there anything that would convince you? :)
Anyway, what makes you think it was easy to bypass? (actually it is easy once you know how to do it :) )

Re: I am looking for help with ST2000LM007 Mobile HDD

June 9th, 2017, 13:42

pepe wrote:
I am still not convinced that signed firmware like in these drives can be cracked ,hacked bypassed so easily


Is there anything that would convince you? :)
Anyway, what makes you think it was easy to bypass? (actually it is easy once you know how to do it :) )


Well,
Being into data recovery for the third year i am very convinced that after a few years once you settle down in business and investment its great to reverse engineer and research .I am sure that day will come some when i have time for good research ,Till that time our capabilities as DR Techs Will Remain Lower then a very few individuals always .I am actually wonderstruck that till now a great reverse engineering team like Acelab does not have a capability to handle these drives ,Or indeed this is already done but only a few selected people across the world know this .I always believe that there is a top level group of DR guys across the world who are strongly connected to each other with the help of internet and they are the once who have most of the solutions .All Said And Done When it Comes To Physical Work i can put to shame some extremely tech Savy and experienced engineers .We Can Really handle a lot of really bad cases in mechanical drives .

Ps : Peter "Pepe" and Doomer There is never a doubt in my mind about the capabilities of both you guys i lookup to you always as one of the most experienced seniors that i can ask for

Re: I am looking for help with ST2000LM007 Mobile HDD

June 9th, 2017, 20:49

Amarbir[CDR-Labs] wrote:I am actually wonderstruck that till now a great reverse engineering team like Acelab does not have a capability to handle these drives


What makes you suppose this?

I am sure at 99.99% that ACE has the solution ..... another thing is to offer it in a pc3K update (it will).

At this moment it is more "profitable" to use it by other means .......

Re: I am looking for help with ST2000LM007 Mobile HDD

June 10th, 2017, 0:16

sell capability to NSA, 1 job = $1,000,000
Create reliable support in PC3K = COST $lots + return from subscriptions/new customers in short term to make more than $1,000,000

not saying this is whats happening, but you do the math in this scenario.

also,

1 guy alone in his home lab with the passion and a decent day job to pay for some tools can do some amazing work for relatively low cost.
a company paying a lab to develop stuff for their product does not have the focus - there are SO MANY "cool" things to work on.. plus these guys often do not have the focus/passion.

just because ACE didnt develop your specific need does not mean they dont have a million $ lab with brilliant people.

forget reasons why, work with what you have and develop what you can.

matters more what "is" and not what "should be"

my 2c

:)

Re: I am looking for help with ST2000LM007 Mobile HDD

June 10th, 2017, 12:13

colanco wrote:
Amarbir[CDR-Labs] wrote:I am actually wonderstruck that till now a great reverse engineering team like Acelab does not have a capability to handle these drives


What makes you suppose this?

I am sure at 99.99% that ACE has the solution ..... another thing is to offer it in a pc3K update (it will).

At this moment it is more "profitable" to use it by other means .......


Hello,
This is what i am saying to i am sure they have it and this solution is shared between a few highly technical guru users

Re: I am looking for help with ST2000LM007 Mobile HDD

June 10th, 2017, 13:02

Amarbir[CDR-Labs] wrote:Hello,
This is what i am saying to i am sure they have it and this solution is shared between a few highly technical guru users

the ACELab solution was ready a week ago(long after these drives were cracked by certain people), not sure when it's gonna be released.

As for "a million dollar lab", Seagates are RE-ed by one guy - Max, and he's just one guy, he's good but he's not even the best.

Re: I am looking for help with ST2000LM007 Mobile HDD

June 10th, 2017, 15:53

Doomer wrote:
Amarbir[CDR-Labs] wrote:Hello,
This is what i am saying to i am sure they have it and this solution is shared between a few highly technical guru users

the ACELab solution was ready a week ago(long after these drives were cracked by certain people), not sure when it's gonna be released.

As for "a million dollar lab", Seagates are RE-ed by one guy - Max, and he's just one guy, he's good but he's not even the best.



Well,
This is one reason i do understand the broader world wide picture of guru level Techs .I am Yet Not Close To That But one day if i survive and learn good i will reach there with self determination .If you are determined to RE a Seagate or For That Matter Any Drive Its Not Long It Can Survive without you understand how it works and how it can be cracked its not impossible its possible but takes great dedication .In My This third Year In Data Recovery Here In India i Am Determined To Complete My Infrastructure .Once That is Done i am a free bird will definitely dedicate time for new drives and hard solutions .My Research in Physical Work is already at Its Peek and i Have Done Great Progress in that [ Even Then Few Tools More Are Required ] and might be some custom Tools will be looking for some 3d Etc Printers ,CNC Routers And Laser Cutters ,

PS : Again My Due Respects To Two Of The Most Brilliant DR Techs Worldwide

Re: I am looking for help with ST2000LM007 Mobile HDD

July 24th, 2017, 8:00

Amarbir check PM

This is what i am saying to i am sure they have it and this solution is shared between a few highly technical guru users

Re: I am looking for help with ST2000LM007 Mobile HDD

July 25th, 2017, 0:45

Hello
here is solved case video.

https://www.youtube.com/watch?v=8elz8E7 ... e=youtu.be

DF :)

Re: I am looking for help with ST2000LM007 Mobile HDD

August 3rd, 2017, 14:34

translator regeneration on these drive is very very tricky due to particular features of the FW, it is extremely dangerous to use m0,6,2...... without checking NRGlist... which was missed in the video. I would say you are lucky if they were no entries on it (which is very unlikely on newer drives).

read precautions here:
http://blog.acelaboratory.com/pc-3000-f ... rives.html

Re: I am looking for help with ST2000LM007 Mobile HDD

August 3rd, 2017, 14:38

Yes, you are correct, I would recommend what ACE says, do not modify any FW on these drives, you could loose your data.
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