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 Post subject: cryptolocker infection
PostPosted: June 7th, 2017, 16:06 
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Joined: February 26th, 2016, 5:02
Posts: 81
Location: Poland
Hello,

I have Computer with infection cryptolocker. At the moment all documents file are not able to open. Could you help with this?

Marcin


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 Post subject: Re: cryptolocker infection
PostPosted: June 7th, 2017, 16:19 
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Joined: September 8th, 2009, 18:21
Posts: 15531
Location: Australia
https://www.bleepingcomputer.com/virus-removal/cryptolocker-ransomware-information

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A backup a day keeps DR away.


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 Post subject: Re: cryptolocker infection
PostPosted: June 8th, 2017, 0:40 
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Joined: January 28th, 2009, 10:54
Posts: 3455
Location: Greece
1. Send us an email with 2-3 encrypted files
2. In that email, include the ransom note. Usually this is a .txt or .html file with name like help_decrypt.txt or +decrypt_files.txt or similar. You can find it usually inside every folder with encrypted files.
3. If possible, send us a pair of encrypted and unencrypted files (which you may possibly have from an older backup)
4. Do not send us modified / corrupted files from various attempts you may have done.

A specialized technician will contact you with the results of the analysis and the evalution of the files you sent

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http://www.northwind.gr
SandForce SSD Recovery
Ransomware Reverse Engineering - NoMoreRansom! partners


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