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 Post subject: Oh guys, I messed up
PostPosted: August 7th, 2017, 22:56 
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Joined: August 7th, 2017, 22:41
Posts: 4
Location: Near Chicago
Long story short, one of my clients is a little clinic I recent helped transition to a new EMR. Because I am here, it's safe to assume the obvious happened. I swear I setup online backup. I CANNOT find it. At all.
I am beside myself :cry: . The doc ain't too thrilled either. I have done a PCB swap exactly once, and by some miracle all the planets aligned and it worked.

I have a Seagate Barracuda 1TB
Serial: S1D7CZJH
Model: ST1000DM003
PN: 9YN162-021
FW: HP16
Date: 13251
Site: SU

DTO: 662621-001
CT: 2CFWL01Z43TAQ7

Back when I learned of this trick, my instructor told me pretty much everything shy of the model number has to match. Perusing the (forum) boards it looks like, at for some drives, the standard has relaxed. How close do I gotta get? I think I found my board on ebay, but I'd like to be sure any failure is because the drive is dead and not because I got the wrong PCB.

Further, if the board doesn't work, (and we are reasonably certain it's a good board) is there still a chance for data recovery? I've never had the opportunity (a client who valued their data more than the price quoted), any suggestions for not spending a million dollars unnecessarily? I feel like I'm going to eat this one :/

Any of y'all got any input on this one?
Thanks much for any help


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 Post subject: Re: Oh guys, I messed up
PostPosted: August 8th, 2017, 7:16 
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Joined: August 7th, 2017, 22:41
Posts: 4
Location: Near Chicago
Important thing I forgot to mention:
The platters don't appear to be frozen, as it spins up momentarily on power. Both in a box as master/slave and an external dock.


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 Post subject: Re: Oh guys, I messed up
PostPosted: August 8th, 2017, 7:39 
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Joined: April 3rd, 2011, 0:19
Posts: 1639
Location: Providence, RI
Don't even attempt PCB swap on this model. It will never in a million years work, and if you lose that original PCB you'll be losing code necessary to recover the data. Each PCB from this series of drive is unique to the drive as they store adaptive information in a ROM chip on the board.

How does the drive sound? Is it clicking or does it spin up and back down after it's powered on? Or, does it sound to be spinning normally? PCB failures are extremely uncommon with this model, but they are plagued by head failures and firmware issues.

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 Post subject: Re: Oh guys, I messed up
PostPosted: August 8th, 2017, 7:49 
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Joined: April 3rd, 2011, 0:19
Posts: 1639
Location: Providence, RI
Edit: I just noticed that in your second post you said it spins up "momentarily". So I assume you mean it spins up, a bit of accessing sound (soft clicking) and then after about 10-15 seconds it spins back down. This is the common symptom of failed read/write heads with this model.

Recovery is likely still possible, but not DIY. It'll need clean room work to replace the heads, and likely will need some firmware code patching to stabilize it after repair. I can't speak for other companies, but our rate for such cases here is $650 plus the cost of the donor hard drive we'll need to pull the heads from (looks like I can pick one up for around $100 that'll match your specs).

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 Post subject: Re: Oh guys, I messed up
PostPosted: August 8th, 2017, 12:13 
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Joined: August 7th, 2017, 22:41
Posts: 4
Location: Near Chicago
What would the non-rush time on that be?
I am footing this bill, and i really can't afford to do this as it is, but I definitely can't afford rush processing :(


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 Post subject: Re: Oh guys, I messed up
PostPosted: August 8th, 2017, 16:46 
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Joined: April 3rd, 2011, 0:19
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Location: Providence, RI
That is the non-rush price I'm quoting. Expedited/emergency services are extra.

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https://www.data-medics.com/raid-data-recovery/


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 Post subject: Re: Oh guys, I messed up
PostPosted: August 8th, 2017, 16:49 
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Joined: August 7th, 2017, 22:41
Posts: 4
Location: Near Chicago
Yes sir, i was asking about the time.


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 Post subject: Re: Oh guys, I messed up
PostPosted: August 8th, 2017, 17:04 
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Joined: April 3rd, 2011, 0:19
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Location: Providence, RI
Lately, it's been 2 to 3 weeks because we've been pretty backed up with cases. During really busy times it can go as high as a month. When things slow down (hasn't happened lately) it's usually more like 8-12 days.

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https://www.data-medics.com/raid-data-recovery/


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