All times are UTC - 5 hours [ DST ]




Post new topic Reply to topic  [ 4 posts ] 
Author Message
 Post subject: Recovering files from dying HDD
PostPosted: August 11th, 2017, 14:29 
Offline

Joined: August 11th, 2017, 14:14
Posts: 1
Location: South Florida
Cheers!

I have a Dell XPS laptop that was running slow and acting erratically and then wouldn't boot all of the sudden. Tried a bunch of stuff to repair it but still couldn't get it to boot. I then ran the Dell built-in diagnostics and it failed the hard drive portion of the test. I got an Error Code 2000-0142 which according to the Dell Forums indicates hard drive failure. Based on that, I decided to get all the data off that I could before replacing the hard drive.

Booted up an Ubuntu Live CD and ran the following command to an external hard drive.

Code:
rsync -avhW --no-compress --progress * /media/ubuntu/Seagate

The backup initially started off alright, but has progressively slowed down and I am now receiving more and more errors as seen attached.

Any suggestions on where to go from there? We unfortunately have photos from vacations on their we would like to save if possible. Thanks for the help!


Attachments:
File comment: rsync errors
20170811_141235.jpg
20170811_141235.jpg [ 739.86 KiB | Viewed 583 times ]
Top
 Profile  
 
 Post subject: Re: Recovering files from dying HDD
PostPosted: August 11th, 2017, 19:46 
Offline

Joined: October 16th, 2013, 13:21
Posts: 237
Location: Brazil
Try with hddsuperclone or ddrescue, in ubuntu. Hddsuperclone has a linux image that you can boot directly into.


Top
 Profile  
 
 Post subject: Re: Recovering files from dying HDD
PostPosted: August 11th, 2017, 23:12 
Offline

Joined: November 7th, 2015, 13:04
Posts: 107
Location: Austin metro area TX USA
Unfortunately, apparently, there was no routine backup onto external media of your OS or your Data partitions, correct? And, when the troubles began, you valiantly tried to fix the HD before you turned attention to saving the data -- in the past, I've done the same. Please let us know if you successfully pull off your data.

_________________
"Take care of thy backups and thy restores shall take care of thee." Ben Franklin
http://collegecafe.fr.yuku.com/forums/4 ... hnologies/


Top
 Profile  
 
 Post subject: Re: Recovering files from dying HDD
PostPosted: August 12th, 2017, 5:26 
Offline

Joined: August 18th, 2010, 17:35
Posts: 3095
Location: Massachusetts, USA
What exactly Dell XPS version do you have? Is it actually one of those tablet like models?
If so, the machine has a combination of HDD for data and SSD for cache purpose. Quite often the cached data in the SSD is what's screwing things up.

If you would like help recovering the files and potentially repair the machine, please check the signature.

_________________
Hard Drive and RAID Data Recovery Specialist in Massachusetts


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 4 posts ] 

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: maninder and 41 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group