Recovering files from dying HDD

[jalenofthenight]

Cheers!

I have a Dell XPS laptop that was running slow and acting erratically and then wouldn't boot all of the sudden. Tried a bunch of stuff to repair it but still couldn't get it to boot. I then ran the Dell built-in diagnostics and it failed the hard drive portion of the test. I got an Error Code 2000-0142 which according to the Dell Forums indicates hard drive failure. Based on that, I decided to get all the data off that I could before replacing the hard drive.

Booted up an Ubuntu Live CD and ran the following command to an external hard drive.

Code:

rsync -avhW --no-compress --progress * /media/ubuntu/Seagate

The backup initially started off alright, but has progressively slowed down and I am now receiving more and more errors as seen attached.

Any suggestions on where to go from there? We unfortunately have photos from vacations on their we would like to save if possible. Thanks for the help!

Attachments

rsync errors

[rogfanther]

Try with hddsuperclone or ddrescue, in ubuntu. Hddsuperclone has a linux image that you can boot directly into.

[RolandJS]

Unfortunately, apparently, there was no routine backup onto external media of your OS or your Data partitions, correct? And, when the troubles began, you valiantly tried to fix the HD before you turned attention to saving the data -- in the past, I've done the same. Please let us know if you successfully pull off your data.

[labtech]

What exactly Dell XPS version do you have? Is it actually one of those tablet like models?
If so, the machine has a combination of HDD for data and SSD for cache purpose. Quite often the cached data in the SSD is what's screwing things up.

If you would like help recovering the files and potentially repair the machine, please check the signature.