All times are UTC - 5 hours [ DST ]




Post new topic Reply to topic  [ 3 posts ] 
Author Message
 Post subject: windows 10 keeps loading and loading and nothing happens
PostPosted: September 15th, 2017, 14:52 
Offline

Joined: September 15th, 2017, 14:21
Posts: 1
Location: california
I everyone and thanks for the help in advance
i am not a computer expert, that's why am here trying to get help to repair my hard drive or recover my files
so my hp was due for an update, i left the computer on and went to work, when i was back, it was trying to start up but i only got the windows logo and that's all, i restarted and let it sit for awhile , but nothing, i look to some videos on you tube none of them help or my knowledge is poor, finally i decide to take the hard drive from the laptop (hp G72) and use the USB adapter to transfer files to my sons laptop, (newer and bigger storage), i was able to see files of the hard drive, but the access to any of them was denied (not just the warning and click continue as administrator ) they are totally denied, also my file "user" is not there, do you guys think i can recover? any advice? i think is a simple fix for you expert guys but for me is too much, any help will be greatly appreciated thanks


Top
 Profile  
 
 Post subject: Re: windows 10 keeps loading and loading and nothing happens
PostPosted: September 15th, 2017, 16:15 
Offline
User avatar

Joined: July 12th, 2010, 4:38
Posts: 1418
Location: Portugal
This might be only a software problem and not a HDD problem.
But you could first check the health of the HDD and after (if all OK) try to get the files out, maybe with a Linux Live CD.

_________________
http://www.pclab.com.pt facebook.com/PCLAB.A.T
ACELab partner


Top
 Profile  
 
 Post subject: Re: windows 10 keeps loading and loading and nothing happens
PostPosted: September 15th, 2017, 17:58 
Offline

Joined: October 16th, 2013, 13:21
Posts: 713
Location: Brazil
Or, if you have the option, connect the drive to a winXP machine.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 3 posts ] 

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: Google [Bot], Google Adsense [Bot] and 83 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group