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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Seagate ST31000528AS 1TB 7200.12, no spin, not recognized

September 17th, 2017, 14:30

Greetings everyone.
The title says it all. The drive is silent, not spinning and not recognized in BIOS.

Code:
F3 2>Z

ExecuteSpinRequest

HighPowerMode = 0100
DiagError 00006002
F3 2>U

ExecuteSpinRequest

DiagError 00006008
Spin Error
Elapsed Time 5.397 secs
R/W Status 2 R/W Error 84150180
F3 2>Z

Spin Down Complete
Elapsed Time 0.084 msecs
F3 2>U

ExecuteSpinRequest

ExecuteSpinRequest

HighPowerMode = 0100
DiagError 00006008
Spin Error
Elapsed Time 5.397 secs
R/W Status 2 R/W Error 84150180


I have removed PCB and cleaned contacts. No change.
Is there anything else I can try? Any wisdom that can be gleamed from the diagnostics I posted?

Re: Seagate ST31000528AS 1TB 7200.12, no spin, not recognize

September 17th, 2017, 15:29

dfoderick wrote:Any wisdom that can be gleamed from the diagnostics I posted?

you should have post the log prior to:

Code:
F3 2>Z // first line from the code YOU posted

Re: Seagate ST31000528AS 1TB 7200.12, no spin, not recognize

September 17th, 2017, 15:36

This is my entire session

Code:
ASCII Diag mode

F3 T>
ASCII Diag mode

F3 T>
ASCII Diag mode

F3 T>/2

F3 2>Z

ExecuteSpinRequest

HighPowerMode = 0100
DiagError 00006002
F3 2>U

ExecuteSpinRequest

DiagError 00006008
Spin Error
Elapsed Time 5.397 secs
R/W Status 2 R/W Error 84150180
F3 2>Z

Spin Down Complete
Elapsed Time 0.084 msecs
F3 2>U

ExecuteSpinRequest

ExecuteSpinRequest

HighPowerMode = 0100
DiagError 00006008
Spin Error
Elapsed Time 5.397 secs
R/W Status 2 R/W Error 84150180
F3 2>Z

Spin Down Complete
Elapsed Time 0.103 msecs
F3 2>
Spinning Down

Spin Down Complete
Elapsed Time 0.091 msecs
Delaying 5000 msec

Jumping to Power On Reset▒
Rst 0x20M
ASCII Diag mode

F3 T>/2

F3 2>Z

ExecuteSpinRequest

HighPowerMode = 0100
DiagError 00006002
F3 2>U

ExecuteSpinRequest

DiagError 00006008
Spin Error
Elapsed Time 5.397 secs
R/W Status 2 R/W Error 84150180
F3 2>Z

Spin Down Complete
Elapsed Time 0.106 msecs
F3 2>U

ExecuteSpinRequest

ExecuteSpinRequest

HighPowerMode = 0100
DiagError 00006008
Spin Error
Elapsed Time 5.397 secs
R/W Status 2 R/W Error 84150180
F3 2>
Spinning Down

Spin Down Complete
Elapsed Time 0.099 msecs
Delaying 5000 msec

Jumping to Power On Reset▒
Rst 0x20M
ASCII Diag mode

F3 T>
ASCII Diag mode

F3 T>/2

F3 2>Z

ExecuteSpinRequest

HighPowerMode = 0100
DiagError 00006002
F3 2>U

ExecuteSpinRequest

DiagError 00006008
Spin Error
Elapsed Time 5.397 secs
R/W Status 2 R/W Error 84150180
F3 2>Z

Spin Down Complete
Elapsed Time 0.097 msecs
F3 2>U

ExecuteSpinRequest

ExecuteSpinRequest

HighPowerMode = 0100
DiagError 00006008
Spin Error
Elapsed Time 5.397 secs
R/W Status 2 R/W Error 84150180
F3 2>/1

Re: Seagate ST31000528AS 1TB 7200.12, no spin, not recognize

September 17th, 2017, 16:42

Are you sure that there are no sounds coming from the drive? Could there be a stiction fault or seized spindle motor?

If you have a multimeter, can you detect any voltage pulses at the motor terminals? What are the resistances between each pair of motor terminals?

Does the motor controller IC become hot?

Re: Seagate ST31000528AS 1TB 7200.12, no spin, not recognize

September 17th, 2017, 17:58

Thanks for the help. The drive really does not make any sound that I can hear.

On defective drive, IC's are warm to touch where I indicated in attached photo. 0 resistance and 0 voltage at motor terminals where measured in photo. Tested between all 3 terminals.

(BTW, as a sanity check, I measured motor terminals on a good drive and got 300 ohm and between 5 -15 milli volts on the good drive, not sure what range is to be expected)

Defective board looks kinda discolored to me at the 2 warm points, even more to the naked eye than in the photo.
Attachments
Seagate.png
Defective 7200.12

Re: Seagate ST31000528AS 1TB 7200.12, no spin, not recognize

September 17th, 2017, 18:41

The resistances between each pair of terminals should be the same and should be of the order of 1 or 2 ohms. I don't know why your good drive is showing 300 ohms. Are you measuring the resistance with power off?

The voltages at each terminal should be pulsing immediately after the spin-up command. The pulses should stop after 5.397 secs.

Is the good drive the same model? If so, does its PCB spin up your patient?
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