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 Post subject: Help: Hard Drive Physical Issue
PostPosted: October 5th, 2017, 5:20 
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Joined: October 5th, 2017, 5:06
Posts: 1
Location: Australia
Hi all,

First time here (and first time doing hard drive repair, I'm trying to repair a portable hard drive for a friend who dropped it, I opened it up and found the heads stuck so the disks wouldn't spin. When I returned the heads to the default position, it looked like it worked fine, but my computer still couldn't read it. Any advice?

P.S. I'm only interested in retrieving the data, not looking to make it usable in the long term, so I didn't care about dust or anything (but still trying to keep it clean)

https://youtu.be/JcGAdloawpw


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 Post subject: Re: Help: Hard Drive Physical Issue
PostPosted: October 5th, 2017, 17:10 
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Joined: November 7th, 2015, 13:04
Posts: 170
Location: Austin metro area TX USA
According to scuttlebutt across The 'Net, if you opened the hard-drive in a non-ultra-clean room, data recovery may be all but impossible. However, check with others here, maybe a data recovery company specialist will have an idea.

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 Post subject: Re: Help: Hard Drive Physical Issue
PostPosted: October 5th, 2017, 17:37 
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Joined: April 3rd, 2011, 0:19
Posts: 2003
Location: Providence, RI
If the dust didn't mess it up, running it without the top spindle screw in place definitely did ruin it. w/o that top screw holding the axle steady the vibration killed the heads and probably caused microscopic scratching all across all the platter surfaces. I'd say it's a 90% chance to be a waste of time and money now.

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 Post subject: Re: Help: Hard Drive Physical Issue
PostPosted: October 6th, 2017, 6:10 
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Joined: February 8th, 2014, 8:08
Posts: 456
Location: Eastern Europe /recovering worldwide/
UnknownDestiny wrote:
dropped it, I opened it up and found the heads stuck so the disks wouldn't spin. When I returned the heads to the default position ... Any advice?

Best advice here would to those, who might be reading this topic in the future - to not repeat any of the steps above.

We work with cases like this, but such recoveries aren't cheap.

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 Post subject: Re: Help: Hard Drive Physical Issue
PostPosted: October 6th, 2017, 18:05 
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Joined: May 11th, 2017, 17:10
Posts: 236
Location: Iran
UnknownDestiny wrote:
Hi all,

First time here (and first time doing hard drive repair, I'm trying to repair a portable hard drive for a friend who dropped it, I opened it up and found the heads stuck so the disks wouldn't spin. When I returned the heads to the default position, it looked like it worked fine, but my computer still couldn't read it. Any advice?

P.S. I'm only interested in retrieving the data, not looking to make it usable in the long term, so I didn't care about dust or anything (but still trying to keep it clean)

https://youtu.be/JcGAdloawpw


if you open drive then say good bye to your drive and data :twisted: :twisted: :twisted:

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Email: mazaheri.online@gmail.com

Mobile: +989185005214


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