All times are UTC - 5 hours [ DST ]




Post new topic Reply to topic  [ 9 posts ] 
Author Message
 Post subject: WD80EFZX NAS overvoltage
PostPosted: October 6th, 2017, 8:30 
Offline

Joined: October 6th, 2017, 8:11
Posts: 4
Location: Norway
I managed to connect 19V power to a QNAP NAS expecting 12, and blew the NAS and 4 of these WD drives. I've been doing some research, and it appears there's a possibility I can get the drives to spin up again by snipping a TVS diode. Unfortunately, there's no labels on the PCB, so I've attached an image here hoping someone can confirm my guesses or tell me I'm way off :)

I've marked what I believe are the diodes:

1) This appears to not be connected - Out of range with ohm meter at 20M
2) 0-0.1 Ohm, both directions
3) 0-0.1 Ohm, both directions

Should I, in theory, get the drive to spin up by snipping 2 and 3?


Attachments:
PCB.jpg
PCB.jpg [ 3.71 MiB | Viewed 6974 times ]
Top
 Profile  
 
 Post subject: Re: WD80EFZX NAS overvoltage
PostPosted: October 6th, 2017, 9:48 
Offline
User avatar

Joined: April 3rd, 2011, 0:19
Posts: 2003
Location: Providence, RI
Nope, the TVS diodes on this one are the two much larger black components just up from the two you marked. Check those and see if they read near 0 ohms in both directions.

_________________
Data Medics - Hard Drive, SSD, and RAID Data Recovery Service Company


Top
 Profile  
 
 Post subject: Re: WD80EFZX NAS overvoltage
PostPosted: October 6th, 2017, 9:52 
Offline
User avatar

Joined: April 3rd, 2011, 0:19
Posts: 2003
Location: Providence, RI
Here I circled them for you:


Attachments:
TVS Diodes.jpg
TVS Diodes.jpg [ 6.48 MiB | Viewed 6955 times ]

_________________
Data Medics - Hard Drive, SSD, and RAID Data Recovery Service Company
Top
 Profile  
 
 Post subject: Re: WD80EFZX NAS overvoltage
PostPosted: October 6th, 2017, 13:12 
Offline

Joined: October 6th, 2017, 8:11
Posts: 4
Location: Norway
Thanks!

The leftmost of the two you circled shows close to 0 ohm, both directions. The rightmost shows 2.4 kOhm and 600 Ohm, and the diode tester doesn't complain about it.

So, in theory I could snip the leftmost diode and get the drive spinning enough to get data off, as long as I don't mess up the voltage again?


Top
 Profile  
 
 Post subject: Re: WD80EFZX NAS overvoltage
PostPosted: October 6th, 2017, 14:18 
Offline
User avatar

Joined: September 8th, 2009, 18:21
Posts: 15525
Location: Australia
ErikS wrote:
I managed to connect 19V power to a QNAP NAS expecting 12, and blew the NAS and 4 of these WD drives.

I've marked what I believe are the diodes:

1) This appears to not be connected - Out of range with ohm meter at 20M
2) 0-0.1 Ohm, both directions
3) 0-0.1 Ohm, both directions

Component #1 is a zero-ohm resistor (or fuse?). The 12V TVS diode (Z4) will be shorted (as you have already determined). You can snip the diode, but you will need to replace the "fuse". You can use a blob of solder or a wire link as long as there is no other damage to the PCB.

BTW, you say that you "blew the NAS" and the drives. If the NAS really is damaged, could you upload detailed photos of both sides of its PCB? Perhaps there is a simple DIY solution.

_________________
A backup a day keeps DR away.


Top
 Profile  
 
 Post subject: Re: WD80EFZX NAS overvoltage
PostPosted: October 8th, 2017, 16:13 
Offline

Joined: October 6th, 2017, 8:11
Posts: 4
Location: Norway
Thanks! All drives are spinning and 14TB of data's being copied off.

The NAS that died is a QNAP TS-451A. Attached photos of the main PCB. If you have suggestions for testing and DIY fixing I'd love to try fiddling with it.


Attachments:
20171008_225635.jpg
20171008_225635.jpg [ 4.54 MiB | Viewed 6857 times ]
20171008_225647.jpg
20171008_225647.jpg [ 4.34 MiB | Viewed 6857 times ]
Top
 Profile  
 
 Post subject: Re: WD80EFZX NAS overvoltage
PostPosted: October 8th, 2017, 17:20 
Offline
User avatar

Joined: September 8th, 2009, 18:21
Posts: 15525
Location: Australia
Could you provide close-up shots of these areas?

Attachment:
12V_5V_comp.jpg
12V_5V_comp.jpg [ 114.97 KiB | Viewed 6845 times ]
Attachment:
12V_5V_bot.jpg
12V_5V_bot.jpg [ 138.68 KiB | Viewed 6845 times ]

_________________
A backup a day keeps DR away.


Top
 Profile  
 
 Post subject: Re: WD80EFZX NAS overvoltage
PostPosted: October 9th, 2017, 11:58 
Offline

Joined: October 6th, 2017, 8:11
Posts: 4
Location: Norway
Here's the images, are they usable?


Attachments:
20171009_181336.jpg
20171009_181336.jpg [ 3.87 MiB | Viewed 6819 times ]
20171009_181312.jpg
20171009_181312.jpg [ 3.94 MiB | Viewed 6819 times ]
Top
 Profile  
 
 Post subject: Re: WD80EFZX NAS overvoltage
PostPosted: October 10th, 2017, 15:34 
Offline
User avatar

Joined: September 8th, 2009, 18:21
Posts: 15525
Location: Australia
Can you measure the voltages on these pins?
Attachment:
Power.jpg
Power.jpg [ 85.02 KiB | Viewed 6776 times ]

_________________
A backup a day keeps DR away.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 9 posts ] 

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: Google [Bot] and 34 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group