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 Post subject: HITACHI data recovery 5k500.b-500
PostPosted: October 11th, 2017, 10:01 
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Joined: August 12th, 2015, 12:44
Posts: 33
Location: italy
Hi everyone!

i really need some support on data recovery for an HDD 5k500.b-500 model, does anyone could provide some step by step support?
i just do a platter swap without success... where i can found some new platters and tools?

Thanks'


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: October 11th, 2017, 10:45 
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Joined: November 29th, 2006, 10:08
Posts: 6947
Location: UK
Firstly, what was the actual problem with the drive?

Secondly, why did you do a platter swap?

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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: October 11th, 2017, 11:02 
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Joined: August 12th, 2015, 12:44
Posts: 33
Location: italy
the HDD during cloning operation stop works at 5%, and platters start clicking! :cry:


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: October 11th, 2017, 11:43 
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Joined: October 16th, 2013, 13:21
Posts: 240
Location: Brazil
You can find new platters in a new hard disk of the same brand, but how would that help you to recover the data ?

Also, from your last message, I think you mean heads, not platters. Or you really have replaced the platters ( the round things, where data is stored ) ?? :shock: :shock:


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: October 11th, 2017, 11:46 
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Joined: August 12th, 2015, 12:44
Posts: 33
Location: italy
yeah sorry i mean Head 8) !!!


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: October 11th, 2017, 15:14 
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Joined: August 12th, 2015, 12:44
Posts: 33
Location: italy
Hi again!

i really need some support on data recovery for an HDD 5k500.b-500 model, does anyone could provide some step by step support?
i just do a head swap without success... where i can found some new heads and tools?

Thanks'


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: October 11th, 2017, 18:31 
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Joined: October 16th, 2013, 13:21
Posts: 240
Location: Brazil
As for tools for replacing the heads, you can take a look of the hddsurgery subforum here :
viewforum.php?f=26

They produce the tools you would need.

As for heads, you need to find and buy other ( working ) disk with compatible head . It would help if you provide the full model of the disk. A good picture of the label would be even better so that somebody could check and point you to compatible models.


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: October 12th, 2017, 7:31 
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Joined: August 12th, 2015, 12:44
Posts: 33
Location: italy
here it is the full serial HTS545050B9A300 Type TS5SAA500 5V 700 mA DC.

thanks for r replay!


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: October 31st, 2017, 10:43 
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Joined: August 12th, 2015, 12:44
Posts: 33
Location: italy
Hi Eveyone!

so i still need some help... Can you provide some?
Can i replace heads from another size like 160 GB or 250 GB but still same model ? does someone try to do this ?
i see this https://www.ebay.com/itm/For-HGST-hts54 ... 1099736549 for tools... are this good ?


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: October 31st, 2017, 11:19 
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Joined: June 8th, 2006, 19:44
Posts: 2855
Location: Atlanta, GA
Why and how did the drive originally fail?

What was the condition of the heads that you removed?

Without proper diagnosis, you are shooting in the dark.

Without knowledge, experience, and a clean room, the odds are way against you. If you value the data, bring it to a pro.


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: October 31st, 2017, 12:24 
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Joined: August 12th, 2015, 12:44
Posts: 33
Location: italy
Thank's for the guide! i really appreciate! i confirm that i had just make 1 attemp to swap broken head but.. somethings gone bad.. initially hdd start correclty the operations of cloning raw data mode, but it stops again at 5% when i remove the cover i found a small piece of paper on the broken head... so what about now? can you giude to buy replacements head and some cheap tools ? everythings logic board it's ok.. but i'm not sure on platters now.. do i have to make a visual check on platters ?


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: October 31st, 2017, 17:34 
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Joined: October 16th, 2013, 13:21
Posts: 240
Location: Brazil
After all that has happened / been done to the drive, if the data is important you should it to a professional. I thing @northwind from this forum is near you ( Italy / Greece ). ( There may be others that I am forgetting, sorry folks ! )

If data is not important, just trash the drive. The cost of good drives and tools will not be worth it for a one-off.


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: December 4th, 2017, 13:44 
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Joined: August 12th, 2015, 12:44
Posts: 33
Location: italy
Hi guys i'm back with some news... finally i do a right replacement of hdd platters into a new one... magnetic heads now are good and try reading but using R-studio i have thousands of CRC error what to do from now ?


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: December 4th, 2017, 14:48 
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Joined: December 6th, 2012, 8:49
Posts: 139
Location: españa
XAN wrote:
Hi guys i'm back with some news... finally i do a right replacement of hdd platters into a new one... magnetic heads now are good and try reading but using R-studio i have thousands of CRC error what to do from now ?

Well, this would be the expected.

I don't want to question your abilities, but I understand that you wouldn't expect the heads to work properly, although I must admit, I'm surprised that the hdd even came to be recognized


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: December 4th, 2017, 15:58 
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Joined: August 12th, 2015, 12:44
Posts: 33
Location: italy
i don't have so much abilities.. i know.. and right equipment.. but i really need to understand what is the problem now.. if i take back original platters on donor hdd everythings it's ok but if i put platter to be recovered to donor i have this CRC error.. what this errors mean? platters damaged? but i can't see relevant scratched areas.. shoul i clean platters ?

Thank's


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: December 4th, 2017, 16:50 
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Joined: December 6th, 2012, 8:49
Posts: 139
Location: españa
XAN wrote:
have this CRC error.. what this errors mean? platters damaged? but i can't see relevant scratched areas.. shoul i clean platters ?
Thank's

CRC refers to errors in the integrity of data read in the corresponding sector

They occur for several reasons, including slight damage to surfaces or heads. In your case, if you have exchanged the platters (madness) you have lost alignment.


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: December 4th, 2017, 16:57 
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Joined: August 12th, 2015, 12:44
Posts: 33
Location: italy
ok alignment how can i make right alignment now ? or just to make some try ?


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: December 4th, 2017, 17:46 
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Joined: December 6th, 2012, 8:49
Posts: 139
Location: españa
This doesn't work that way. I don't even know if you can get the alignment back without marking them first (if this is one of your problems), I've never needed it.

Not everything can be reversible and you have to admit that your data is probably no longer recoverable, at least at a reasonable cost, but I suppose you already knew that.....


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: December 12th, 2017, 17:29 
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Joined: August 12th, 2015, 12:44
Posts: 33
Location: italy
Yahh You completely right... but i want to understand more so could you explain ? about alignement i mean ? some schematics ?? why alignment affect reading and write data ?

Thank's :!:


Last edited by XAN on December 12th, 2017, 17:39, edited 1 time in total.

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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: December 12th, 2017, 17:38 
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Joined: September 8th, 2009, 18:21
Posts: 9801
Location: Australia
I confess I don't understand the "alignment" issue. Isn't the point of an embedded servo to eliminate the necessity for alignment?

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