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 Post subject: HITACHI data recovery 5k500.b-500
PostPosted: October 11th, 2017, 10:01 
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Joined: August 12th, 2015, 12:44
Posts: 20
Location: italy
Hi everyone!

i really need some support on data recovery for an HDD 5k500.b-500 model, does anyone could provide some step by step support?
i just do a platter swap without success... where i can found some new platters and tools?

Thanks'


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: October 11th, 2017, 10:45 
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Joined: November 29th, 2006, 10:08
Posts: 6891
Location: UK
Firstly, what was the actual problem with the drive?

Secondly, why did you do a platter swap?

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PC Image Data Recovery
www.pcimage.co.uk


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: October 11th, 2017, 11:02 
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Joined: August 12th, 2015, 12:44
Posts: 20
Location: italy
the HDD during cloning operation stop works at 5%, and platters start clicking! :cry:


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: October 11th, 2017, 11:43 
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Joined: October 16th, 2013, 13:21
Posts: 206
Location: Brazil
You can find new platters in a new hard disk of the same brand, but how would that help you to recover the data ?

Also, from your last message, I think you mean heads, not platters. Or you really have replaced the platters ( the round things, where data is stored ) ?? :shock: :shock:


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: October 11th, 2017, 11:46 
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Joined: August 12th, 2015, 12:44
Posts: 20
Location: italy
yeah sorry i mean Head 8) !!!


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: October 11th, 2017, 15:14 
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Joined: August 12th, 2015, 12:44
Posts: 20
Location: italy
Hi again!

i really need some support on data recovery for an HDD 5k500.b-500 model, does anyone could provide some step by step support?
i just do a head swap without success... where i can found some new heads and tools?

Thanks'


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: October 11th, 2017, 18:31 
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Joined: October 16th, 2013, 13:21
Posts: 206
Location: Brazil
As for tools for replacing the heads, you can take a look of the hddsurgery subforum here :
viewforum.php?f=26

They produce the tools you would need.

As for heads, you need to find and buy other ( working ) disk with compatible head . It would help if you provide the full model of the disk. A good picture of the label would be even better so that somebody could check and point you to compatible models.


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 Post subject: Re: HITACHI data recovery 5k500.b-500
PostPosted: October 12th, 2017, 7:31 
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Joined: August 12th, 2015, 12:44
Posts: 20
Location: italy
here it is the full serial HTS545050B9A300 Type TS5SAA500 5V 700 mA DC.

thanks for r replay!


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