Segate 7200.12 Illegal condition

[senordingdong]

Segate
ST31000524AS
Firmware: JC4B
DateCode:12177 Site Code SU

Trying to get an image of this drive, thus far unsuccessfully.

When i plug it in (power and sata) i get exactly 11 clicks, then DMESG starts to show attempts to interface with it. After many failures and attempts to negotiate at lower and lower speeds it identifies as a ATA-6: ST_M13FQBL.

Most times it will not be able to list capacity at all, but once or twice it showed up at 4.1GB. I tried to image this and got 4.1GB worth of i/o errors. Curiously it seems to read SMART and show 1 bad sector.

When i connect to UART i get
Boot 0x20M
Spin Up
(then after around a minute)
Illegal condition encountered.


I cannot interact via UART, CTR Z does nothing

I suspect it will likely come down to a head issue, but the number of firmware updates that were released for this series has me wondering if there is a possible firmware issue.

I have never seen "Illegal condition encountered." before, and can find no other reference to anyone else ever seeing it either.

any thoughts?

thank you as always

[pcimage]

11 clicks and spin down = bad heads

[ddrecovery]

11 clicks and spin down = bad heads

+1. Don't keep booting the drive to try to read it you will be causing more damage. You need to seek professional data recovery help.

[senordingdong]

Ok, thank you for the confirmation.



If anyone wants to toss their hat into the ring here with a quote/estimate via PM i am listening.

[data-medics]

If there's no rings on the platters, our rate is typically $650 + cost of the donor drive we need to pull the heads from. But, lately I've been seeing a lot of 7200.12's that have the platters just destroyed with scratches.

[pcimage]

If there's no rings on the platters, our rate is typically $650 + cost of the donor drive we need to pull the heads from. But, lately I've been seeing a lot of 7200.12's that have the platters just destroyed with scratches.

Our pricing is similar, and in most cases one platter surface is damaged in these drives.

[lifeguarddubai]

Agree with Pcimage almost all cases one of the surface have scratch..............

[Belthazor]

If there's no rings on the platters, our rate is typically $650 + cost of the donor drive we need to pull the heads from. But, lately I've been seeing a lot of 7200.12's that have the platters just destroyed with scratches.

This is totally overpriced, $650.
We could do it for $350.

[mr_spokk]

If there's no rings on the platters, our rate is typically $650 + cost of the donor drive we need to pull the heads from. But, lately I've been seeing a lot of 7200.12's that have the platters just destroyed with scratches.

This is totally overpriced, $650.
We could do it for $350.

Say's the man with 1 post...

[labtech]

If there's no rings on the platters, our rate is typically $650 + cost of the donor drive we need to pull the heads from. But, lately I've been seeing a lot of 7200.12's that have the platters just destroyed with scratches.

This is totally overpriced, $650.
We could do it for $350.

What's your location, please? I may be able to refer some clients who fall within your rate.

[pepe]

It's not the end of the world if it has rings...
done several with such damage.