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 Post subject: seagate ST3500418AS It Clicks 11 Times And then Spins Down
PostPosted: January 14th, 2018, 10:56 
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Joined: January 14th, 2018, 10:38
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Location: india
I have a seagate 7200.12 500gb model ST3500418AS with firmware CC46,
It Clicks 11 Times And then Spins Down.
is this PCB firmware problem or media ?
it doesn't detect in BIOS.
What can it be and how to overcome it?
Thanks in Advance....


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 Post subject: Re: seagate ST3500418AS It Clicks 11 Times And then Spins Do
PostPosted: January 14th, 2018, 11:18 
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Joined: December 19th, 2006, 8:49
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11 Clicks and Spins Down on those Seagate drives is almost certain HEADS problems. At least 95 % of the times it will be HEADS and NOT anything else.

The only viable option if you need to recover the data inside the drive is to send it to a professional data recovery firm as there is nothing that you can do for yourself to get the data out.

If the data is not needed just buy a new drive (NOT Seagate) and move on.

You can plug the drive to a TTL adaptor to get more diagnostic info but for your description most likely it will be HEADs and there will be nothing that you could do by terminal anyway (apart from check the error messages).

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 Post subject: Re: seagate ST3500418AS It Clicks 11 Times And then Spins Do
PostPosted: January 15th, 2018, 8:16 
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Totally Agreed with Spildit if Data important send Professional ......... Platters might have scratches too .

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 Post subject: Re: seagate ST3500418AS It Clicks 11 Times And then Spins Do
PostPosted: January 15th, 2018, 12:08 
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Joined: January 14th, 2018, 10:38
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Thanks,
Which is good software to use with TTL adaptor diagnostic ?


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 Post subject: Re: seagate ST3500418AS It Clicks 11 Times And then Spins Do
PostPosted: January 15th, 2018, 14:02 
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Joined: August 15th, 2006, 3:01
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Location: CDRLabs @ Chandigarh [ India ]
vinod wrote:
Thanks,
Which is good software to use with TTL adaptor diagnostic ?


Boss ,
Hard drive heads have died ,Do not drag it to the coffin if you need data change the heads

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 Post subject: Re: seagate ST3500418AS It Clicks 11 Times And then Spins Do
PostPosted: January 15th, 2018, 15:14 
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vinod wrote:
Thanks,
Which is good software to use with TTL adaptor diagnostic ?


HyperTerminal (in Windows). Putty as well ... Anything that you can think of. You can use ZOC, or even other tools that do have terminal on it....

But DO NOT ISSUE commands to the drive, just check the log.

At any rate it will not fix broken heads ...

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 Post subject: Re: seagate ST3500418AS It Clicks 11 Times And then Spins Do
PostPosted: January 16th, 2018, 0:11 
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Joined: January 14th, 2018, 10:38
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Location: india
Amarbir[CDR-Labs] wrote:
vinod wrote:
Thanks,
Which is good software to use with TTL adaptor diagnostic ?


Boss ,
Hard drive heads have died ,Do not drag it to the coffin if you need data change the heads


Thanks....


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 Post subject: Re: seagate ST3500418AS It Clicks 11 Times And then Spins Do
PostPosted: January 16th, 2018, 0:12 
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Joined: January 14th, 2018, 10:38
Posts: 4
Location: india
Spildit wrote:
vinod wrote:
Thanks,
Which is good software to use with TTL adaptor diagnostic ?


HyperTerminal (in Windows). Putty as well ... Anything that you can think of. You can use ZOC, or even other tools that do have terminal on it....

But DO NOT ISSUE commands to the drive, just check the log.

At any rate it will not fix broken heads ...



Thanks....


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 Post subject: Re: seagate ST3500418AS It Clicks 11 Times And then Spins Do
PostPosted: January 16th, 2018, 1:59 
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If you goal is to rescue data please note that data can be destroyed next time the drive clicks one time. If data is needed I would not power on that drive any more. Next step would be clean room inspection of heads to ensure media will not get damaged by heads.

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 Post subject: Re: seagate ST3500418AS It Clicks 11 Times And then Spins Do
PostPosted: January 16th, 2018, 16:00 
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digisupport wrote:
If you goal is to rescue data please note that data can be destroyed next time the drive clicks one time. If data is needed I would not power on that drive any more. Next step would be clean room inspection of heads to ensure media will not get damaged by heads.


Agree !!!

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