All times are UTC - 5 hours [ DST ]




Post new topic Reply to topic  [ 7 posts ] 
Author Message
 Post subject: What's going on with my HDD?
PostPosted: January 19th, 2018, 23:41 
Offline

Joined: January 19th, 2018, 23:35
Posts: 2
Location: Winnipeg
Hi, folks,

Hopefully some people here can help out a noob like me sort through my HDD issue. I plugged in my portable 750gb drive one day a few weeks ago to find it making some obscure sounds as per the video below (pardon the mic issue with the audio fading out towards the end, but you can still hear the sound that the drive makes).

https://www.youtube.com/watch?v=GDs1jFYPUtM

Not sure what's going on, but if I had to guess I'd say a spindle is stuck on the platter? I'm worried data recovery on a drive like this is going to run into the hundreds if not over a thousand dollars, but the data on it needs to be recovered. Anyone here have any ideas what exactly is going on with it and what my recovery options are? I don't need the drive back but do need the data recovered. What would be the most cost-effective way of restoring the data if it's even possible?

Cheers, and thanks in advance!
Evan


Top
 Profile  
 
 Post subject: Re: What's going on with my HDD?
PostPosted: January 20th, 2018, 4:18 
Offline
User avatar

Joined: August 20th, 2015, 9:00
Posts: 30
Location: India
it's looks like Head Stuck ... Moter was working as per sounds..


Top
 Profile  
 
 Post subject: Re: What's going on with my HDD?
PostPosted: January 20th, 2018, 4:44 
Offline

Joined: November 29th, 2006, 10:08
Posts: 7006
Location: UK
Shouldn't be expensive at this stage, if it's not tampered with.

Try Luke at "Recovery Force" in Canada (user "lcoughey" on this forum)

_________________
PC Image Data Recovery
www.pcimage.co.uk


Top
 Profile  
 
 Post subject: Re: What's going on with my HDD?
PostPosted: January 20th, 2018, 14:19 
Online
User avatar

Joined: December 19th, 2006, 8:49
Posts: 8537
Location: Portugal
pcimage wrote:
Shouldn't be expensive at this stage, if it's not tampered with.

Try Luke at "Recovery Force" in Canada (user "lcoughey" on this forum)


Agree. Head is stuck to the platter. Drive have to be opened in laminar flow workbench - HEPA 100 or aseptic clean room and inspected, then heads should be unstuck and returned to parking area. If done properly and if you are lucky there will not be any platter damage neither the need to replace the head stack.

If you attempt do-it-yourself methods you will scratch the platter and ruin the heads.

If you open the drive yourself outside aseptic HEPA 100 clear air (without dust particles) you will kill the heads + platters and you will make recovery way more dificult.

If you hit the drive or band it to try to unstuck the heads you might be lucky but most likely you will NOT be lucky and you will rip-off the heads and sliders will be stuck to platter and will scratch it making recovery impossible even for the best of the professionals. So if you need the data don't risk to do this, i did have luck with this method on some WD 2.5 drives (blue ones) but better not gamble if you can't loose the data.

And forget about the other stupid things like heating or freezing the drive. That will not get the heads un-stuck and will kill the platter.

_________________
1Q9xrDTzTddUXeJAFRn37aqh1Yr6buDCdw - (Bitcoin Donations)
paypal.me/Spildit - (PayPal Donations)
The HDD Oracle - Platform for OPEN research on Data Recovery.


Top
 Profile  
 
 Post subject: Re: What's going on with my HDD?
PostPosted: January 20th, 2018, 23:10 
Offline

Joined: January 19th, 2018, 23:35
Posts: 2
Location: Winnipeg
Wow - thanks so much for all the speedy and helpful replies! You guys are fantastic and saved me a lot of trouble.

I will contact Luke and try to get the HDD out ASAP. I'm in no rush to get the data recovered, but it sure would be a loss to have it gone forever.

Thanks again to everyone for the help!


Top
 Profile  
 
 Post subject: Re: What's going on with my HDD?
PostPosted: January 21st, 2018, 3:08 
Offline
User avatar

Joined: August 15th, 2006, 3:01
Posts: 2428
Location: CDRLabs @ Chandigarh [ India ]
EvanK ,
I could not hear a thing .But if my Friends above say its a head thats now come out of its parking area and got stuck on the hard drive round rotating platters ,Then its heads stuck on platters.There are many videos on youtube that you will come across that perform the so called surgery of removing top cover and then dragging the heads out from the platters to the parking area .Almost all of them are doing this on older seagate aka samsung st1000lm024 drives .Releasing heads in these drives was easy and they would mostly go on the plastic ramp outside the platters .This is not the case with Western digital hard drives .The western digital hard drives if dragged out will come near the ramp and never load on the ramp .They will get stuck there .The technique is to remove the ramp then perform the process and use new set of heads if data is important .So Please Beware of The Same .I had made a video on my youtube channel after i started to receive a lot of drives that were butchered by customers/computer shops .Here it Is -> https://www.youtube.com/watch?v=9F0XjzuKzgY

Image

_________________
Regards
Amarbir S Dhillon , Chandigarh Data Recovery Labs
Logical,Semi Physical And Physical Data Recovery
Website-> http://www.chandigarhdatarecovery.com


Top
 Profile  
 
 Post subject: Re: What's going on with my HDD?
PostPosted: January 21st, 2018, 6:11 
Offline
User avatar

Joined: March 6th, 2010, 3:46
Posts: 287
Location: Kolding | Denmark
With the right tools and the right technique heads might survive. But they need to be inspected under microscope before reuse.
+1 Recovery Force is the way to go..

_________________
Digitalsupport Data Recovery
https://digitalsupport.dk


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 7 posts ] 

All times are UTC - 5 hours [ DST ]


Who is online

Users browsing this forum: Majestic-12 [Bot] and 32 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group