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 Post subject: WD WD10JPVT-23A1YT0 - damaged? An attempt to recover data
PostPosted: January 25th, 2018, 1:12 
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Joined: September 12th, 2017, 15:20
Posts: 11
Location: Poland
Hello.

I have attempted to recover data from WD WD10JPVT-23A1YT0. HDD worked on Sony Vaio laptop until yesterday. The owner only said that when browsing the Internet everything began to stutter and slow down and then completely hung up. After the restart, he received the message "Operating system not found".

And so the laptop came to me. I immediately connected his disk to my computer. The computer has installed HDD, you can even see files and directories on individual partitions. However, it takes forever to try to get into these catalogs or copy anything.

I decided that I would try to dump Sector by Sector copy with DMDE for further attempts. After a few hours, "CRC data error" popped out and I reacted by command to ignore every error.

After the night, the effect is:

Image

And now I do not know if there is a sense of waiting a month for this copy or to go for it differently?

S.M.A.R.T:

Image


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 Post subject: Re: WD WD10JPVT-23A1YT0 - damaged? An attempt to recover dat
PostPosted: January 25th, 2018, 15:18 
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Joined: December 19th, 2006, 8:49
Posts: 9046
Location: Portugal
Slow issue ....

Typical firmware problem on WD drives ...

The drive have bad sectors and pending sectors. Firmware can't handle them properly. While loading the pending sectors to RAM and working in the background with those defects the drive MCU resources are all used and you can't use the drive in a normal way to get data.

You need to "patch" the firmware first.

Or if the data is important send the drive to a specialized data recovery firm because at this point it should be a easy and cheap recovery.

If you want to try yourself this is the method i use :

http://www.hddoracle.com/viewtopic.php? ... t=60#p9874

Read here - http://www.hddoracle.com/viewtopic.php?f=86&t=848

And Here - http://www.hddoracle.com/viewtopic.php?f=59&t=1456

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 Post subject: Re: WD WD10JPVT-23A1YT0 - damaged? An attempt to recover dat
PostPosted: January 25th, 2018, 15:37 
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Joined: September 12th, 2017, 15:20
Posts: 11
Location: Poland
Use your firmware tool and get a copy of all modules


Which program should I use? I tried WDR6 but can not see the disk. When I try to change the port to custom, the "Privileged instruction" error appears. It's the same when I choose most options


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 Post subject: Re: WD WD10JPVT-23A1YT0 - damaged? An attempt to recover dat
PostPosted: January 26th, 2018, 8:53 
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Joined: August 18th, 2010, 17:35
Posts: 3187
Location: Massachusetts, USA
The laptop was probably dropped or knocked around causing "the sudden issues".
If the data is important, a hardware imager would be the proper choice in obtaining an image/clone. The extract the files from the clone.

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 Post subject: Re: WD WD10JPVT-23A1YT0 - damaged? An attempt to recover dat
PostPosted: January 26th, 2018, 15:08 
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Joined: December 19th, 2006, 8:49
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Location: Portugal
Do not use WDR, it will not work on modern OS and with modern drives.

You would need to use something like WDMarvel (windows) or hddsupertool (Linux).

Set BIOS for IDE compatible mode on the port you intend to plug the drive.

Again if data is important the best action that you can take is to send it to a data recovery firm....

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 Post subject: Re: WD WD10JPVT-23A1YT0 - damaged? An attempt to recover dat
PostPosted: January 27th, 2018, 14:57 
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Joined: September 12th, 2017, 15:20
Posts: 11
Location: Poland
The topic was pulled here - http://www.hddoracle.com/viewtopic.php?f=3&t=2286&e=0

But I give up. There is no progress and I do not want to lose this data. What's more, I noticed an alarming case.

I looked closely and noticed that a few screws holding PCBs were missing. After an even closer inspection, it turned out that the holes in the PCB do not coincide with the threads in the disk casing.

Image Image

Is it electronics from a different model? How is it possible that it has been going on for almost 3 years?

Borrowing this situation, I give the disk to the owner with an indication of a professional data recovery service.

Please close the topic.


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