ST5000DM000 Replaced with ST5000DM003

[ftln]

Hello All,

I'm a first poster here.

I have been reading alot about the different issues with the Seagate Expansion ST5000DM000 5tb drive.

I have had one of these drives for the last year and I have just received my 5th RMA.

The drives would always fail after reaching about 3/4 capactity.

They are in a small windows server connected directly to the sata on a Z270 motherboard.

I am using it in a plex server and have a collection of movies and series, alot of the movies are 4k HDR backed up to MKV and some of the files are up to 60gb each.

Anyway I just got my new replacement but this time I have noticed I have a different model, its a ST5000DM003 and has label which mentions Barracuda compute.

Does anybody have any information on this drive ? What is the likelyhood of it failing again ? Does it use SMR like the older model ?

Here is a crystal disk info of the new drive and the label , any feedback on this disk would be greatly appreciated :





Regards,
FTLN

[ftln]

Piece of advice, don't expect that the new DM 003 to be any better, on the contrary, they do have way more problems as they are "upgraded" to a new series so DM000 should be better than DM003 so expect it to die shortly as well ....

I cant find any info on this disk anywhere though, maybe its too new ..

Are there any tools that give me more info on the charecterisitcs ?

[jermy]

I cant find any info on this disk anywhere though, maybe its too new ..

thats what @Spildit is trying to tell you
the newest one are more crappier then the older ones

Are there any tools that give me more info on the charecterisitcs ?

what different does the characteristics make ?
you're gonna sleep better at night if you knew if its this garbage or that garbage ?

[fzabkar]

The following review suggests that the ST5000DM000 models were not originally sold as internal drives, but were restricted to external products. Maybe the ST5000DM003 followed a similar path?

http://www.legitreviews.com/seagate-barracuda-st5000dm000-5tb-desktop-hard-%20drive-review_161241 (8 Apr 2015, ST5000DM000)

Of course Seagate now lists them as internal models:

https://www.seagate.com/www-content/product-content/desktop-hdd-fam/en-us/docs/100743772a.pdf
https://www.seagate.com/www-content/product-content/desktop-hdd-fam/en-us/docs/100743772b.pdf
https://www.seagate.com/www-content/product-content/desktop-hdd-fam/en-us/docs/100743772c.pdf
https://www.seagate.com/www-content/product-content/desktop-hdd-fam/en-us/docs/100743772d.pdf
https://www.seagate.com/www-content/product-content/desktop-hdd-fam/en-us/docs/desktop-hdd-ds1770-4-1405us.pdf

Could the ST5000DM003 be a ST6000DM003 which didn't make the grade, or a good ST6000DM003 whose capacity was cut to 5TB to service your RMA? The 6TB model has 6 heads, so an equivalent 5TB model would have 5 heads. The ST6000DM003 is a 5400 RPM drive, with 256MB cache. Your ST5000DM003 is also 5400 RPM, whereas the ST5000DM000 was 5900 RPM.

https://www.seagate.com/www-content/product-content/barracuda-fam/barracuda-new/en-us/docs/100805918c.pdf
https://www.seagate.com/www-content/product-content/barracuda-fam/barracuda-new/en-us/docs/100805918d.pdf
https://www.seagate.com/www-content/product-content/barracuda-fam/barracuda-new/en-us/docs/100805918e.pdf

[fzabkar]

Is there a part number on the bottom of the PCB?

[ftln]

Is there a part number on the bottom of the PCB?

I'll have to pull it from the server tonight and I'll let you know the PCB model number.

[ftln]

I just checked the reference on the PCB of the disk :

100802503 Rev A

[ftln]

And here is a Crystal disk mark test , I did two just to make sure the first was not a mistake :

[fzabkar]

This is your drive:

Model: ST5000DM003
P/N: 2FH18L-568
Firmware: 0001
PCB 100802503 REV A

A Google search for your PCB finds ...

Model: ST5000DM003 P/N: 2FH18L-568 F/W: 0001
Model: ST8000DM004 P/N: 2CX188-568 F/W: 0001
Model: ST6000DM001 P/N: 1XY17Z-300 F/W: CC48

The ST6000DM001 has 6 discs / 12 heads and spins at 7200 RPM. Its maximum sustained data transfer rate is 220MB/s.

https://www.seagate.com/www-content/product-content/barracuda-fam/desktop-hdd/barracuda-7200-14/en-us/docs/desktop-hdd-ds1770-6-1507us.pdf
https://www.seagate.com/www-content/product-content/desktop-hdd-fam/en-us/docs/100782401c.pdf

Therefore it would appear that the same PCB was used in an earlier 7200 RPM drive, so we cannot distinguish the drives on the basis of the PCB.

The ST5000DM000 has 4 discs / 8 heads and a maximum sustained data transfer rate of 180MB/s. It is an SMR model.

The ST6000DM003 has 3 discs / 6 heads and a maximum sustained data transfer rate of 185MB/s. It also uses SMR. Its speed is 5400 RPM.

ST8000DM004 / ST6000DM003 / ST4000DM004 / ST3000DM007 / ST3000DM008 / ST3000DM002
https://www.seagate.com/www-content/datasheets/pdfs/3-5-barracuda-3tbDS1900-9-1710GB-en_GB.pdf

A comparison of part numbers and firmware versions would suggest that your drive probably has 3 discs and uses SMR. (Note that the ST4000DM000 / 2AE166-568 model appears to have 6 heads ?)

ST4000DM000 P/N: 1F2168-568 F/W: CC51
ST4000DM000 P/N: 2AE166-568 F/W: 0001

ST5000DM000 P/N: 1FK178-568 F/W: CC41

ST4000DM004 P/N: 2CV104-568 F/W: 0001 4 heads
ST5000DM003 P/N: 2FH18L-568 F/W: 0001 "L" heads
ST6000DM003 P/N: 2CY186-568 F/W: 0001 6 heads
ST8000DM004 P/N: 2CX188-568 F/W: 0001 8 heads

I would run a HD Tune read benchmark and post the graphical results.

You may be able to determine the number of heads as follows:

How to determine number of heads using HD Tune:
http://www.hddoracle.com/viewtopic.php?f=59&t=650

I suspect that the part number is coded as follows:

Code:

2CV104-568
:    :
:    4 heads
2TB per platter

[ftln]

Here is Atto :

1st is SSD Raid 0, 2nd and 3rd are 2 runs on the ST5000DM003

[Doomer]

Does anybody have any information on this drive ?

It's Seagate V11 model, it's is newer and faster than Crawford (that you had)

What is the likelyhood of it failing again ?

It's definitely gonna fail, nobody knows when

Does it use SMR like the older model ?

Yes, it does

[fzabkar]

Does anybody have any information on this drive ?

It's Seagate V11 model, it's is newer and faster than Crawford (that you had)

Is the ST6000DM003 also a V11?

The ST6000DM003 has 3 discs / 6 heads and a maximum sustained data transfer rate of 185MB/s. It also uses SMR. Its speed is 5400 RPM.[/code]

Review (ST5000DM000):
http://www.legitreviews.com/seagate-barracuda-st5000dm000-5tb-desktop-hard-drive-review_161241

HD Tune read benchmark (ST5000DM000-1FK178, 188MB/s):
http://www.legitreviews.com/wp-content/uploads/2015/04/seagate-5tb-read.jpg

CrystalDiskInfo SMART (ST5000DM000-1FK178, 5980 RPM):
http://www.legitreviews.com/wp-content/uploads/2015/04/seagate-5tb-cdi.jpg

Label (ST5000DM000, 1FK178-568):
http://www.legitreviews.com/wp-content/uploads/2015/04/seagate-ST5000DM0001.jpg

[Doomer]

Is the ST6000DM003 also a V11?

Yes, I believe so

[fzabkar]

Is the ST6000DM003 also a V11?

Yes, I believe so

Then how can it be faster?

[Doomer]

Then how can it be faster?

What "it"?

5TB with 5 heads 5400rpm (V11) is faster than 5TB with 8 heads 5900rpm (Crawford)

it is also cooler which is even more important for external drives

Last edited by Doomer on February 16th, 2018, 20:40, edited 1 time in total.

[ftln]

Here is the HD TUNE Bench results on the ST5000DM003 :

Standard Benchmark Read :



and

Short stroke 3gb Read

[fzabkar]

Then how can it be faster?

What "it"?

5TB with 5 heads 5400rpm (V11) is faster than 5TB with 8 heads 5900rpm (Crawford)

Look at the numbers. What do they tell you?

SMR drives have slightly more BPT than non-SMR drives. This offsets their lower RPM, resulting in similar transfer rates. The reason that the former has less heads for the same capacity is that it has approximately twice as many TPI.

To the OP, can you repeat the short stroke test with different stroke lengths until you find a setting where each head is visible?

[ftln]

To the OP, can you repeat the short stroke test with different stroke lengths until you find a setting where each head is visible?

Im not sure how to do that ?

Do I raise the GB on the short stroke test or lower it ?

[fzabkar]

Each head would normally have a different bits-per-track spec. This shows up as a slightly different transfer rate. The drive traverses the user area in serpentine fashion. For exampe, it might read 100 tracks on head 0, followed by 100 tracks on head 1, then 100 on head 2, and so on until it returns to head 0. Therefore you should see small steps in the performance curve, each step corresponding to one serpentine segment. Try reducing the stroke to 1GB and see whether the "blips" become wider and further apart.

[ftln]

Here is a 1,2,3,4 gb short stroke read test :