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 Post subject: ST500DM002 and 000000EE
PostPosted: February 19th, 2018, 3:58 
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Joined: February 19th, 2018, 3:45
Posts: 1
Location: Russia
Hello.
Can I get my data back at home from this drive (I got tx/rx terminal atm only)?

Seagate ST500DM002
SN S2AKLCNQ
PN 1BD142-541
FW KC65

Boot 0x10M
Spin Up
FAIL Servo Op=0100 Resp=0003
ResponseFrame FFFF 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 FFFF
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
***same strings cutted***
FAIL Servo Op=0100 Resp=0003
ResponseFrame 2EA0 0603 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
LED:000000EE FAddr:0010289C


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 Post subject: Re: ST500DM002 and 000000EE
PostPosted: February 19th, 2018, 4:02 
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Joined: May 29th, 2011, 8:47
Posts: 96
Location: Russia
Quote:
Can I get my data back at home from this drive

No


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 Post subject: Re: ST500DM002 and 000000EE
PostPosted: February 19th, 2018, 9:02 
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Joined: December 19th, 2006, 8:49
Posts: 9510
Location: Portugal
Most likely bad heads with media damage as well.

If it's possible to get the data at all the only chance is to take the drive to a specialized data recovery firm and NOT and ordinary computer repair shop.

Does the drive clicks something like 11 times and then spins down ?

Do not power the drive anymore if the data is of importance. The more you power on the drive the ore you risk for the heads to cause damage to the platters ...

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