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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Can’t connect my WD5000AAJS

May 19th, 2018, 2:54

Hi,

I’ve a old WD5000AAJS where I’d like to retrieve data’s (I don't have anymore the computer on which it was connected).

1. Connection with USB adapter
I tried to connect using my USB adapter.
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At the beginning my Windows 7 install the driver, but then I don’t see it in the file explorer.
When I look in the devices, I can see it few seconds and then it disappear.
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I also tried on other computers without any success.

2. Connection internally
Then I tried to connect it directly in my computer.
It’s quite strange, because, I can see it in the Bios:
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also visible in the device manager:
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and in the disk management (but not with the correct size ??)
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But still nothing in the File Manager:
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Do someone would have an idea to solve my issue?

Thanks

Fab

Re: Can’t connect my WD5000AAJS

May 19th, 2018, 8:21

Heh, it's simple.
You don't connect +12V and +3,3V.
USB Adapters can't have +12V and +3,3V and that's why you cant detect your drive via USB Bridge.

Re: Can’t connect my WD5000AAJS

May 19th, 2018, 10:32

That usb cable is only for notebook drives.

If you absolutely need to connect the disk via usb, you will need an external enclosure, with its own power supply, designed for 3.5inch hdds.

The size of the hdd in disk manager is correct, and it is showing you the partitions. Depending on the way it was formatted/partitioned in the other computer, it may not show drive letters. Were you using linux or some other kind of OS ?

Try with dmde and see if it can identify the partitions and file tree.

Re: Can’t connect my WD5000AAJS

May 19th, 2018, 15:58

Hi,
Thank you both for the time taken to try to help me.
I understand now, why it's not working with my adapter. However, why doesn't it work when I connect it in my PC as my other hard drives?
Thanks

Fab

Re: Can’t connect my WD5000AAJS

May 19th, 2018, 16:41

Hi,
Thank you all for your interest to my issue.
I now understand why my USB adapter is useless.
Not sure how to use MHDD/Victoria (http://hddguru.com/software/2005.10.03-Victoria/)
Fab

Re: Can’t connect my WD5000AAJS

May 20th, 2018, 2:31

Just a long shot.
On Disk Management go to the large partition of your drive, right click on it and select "Assign Drive Letter".

Re: Can’t connect my WD5000AAJS

May 20th, 2018, 4:37

The usb adapter won't work with a 3.5 drive because the usb port you plug in to is unable to supply enough current to reliably power up the drive. Remember the usb port will typically supply 5v at between 0.5 and 1.0 amps which then has to be raised by the adapter to 12v to spin up the drive.

There is a simple solution which I use on a pc desktop system.
You need to buy in a sata extension cable. Modify the male end plastic connector to fit the adaptor. Then you need to connect the pc power connector to the drive with the modified sata cable. Plug the cable in to the usb adapter and then plug the adapter in to a usb port. Voila!

Re: Can’t connect my WD5000AAJS

May 20th, 2018, 10:24

northwind wrote:Just a long shot.
On Disk Management go to the large partition of your drive, right click on it and select "Assign Drive Letter".


Hi,
I tried.
I connected again my HDD in my computer and I can see again in the disk management
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Unfortunately, when I right click on the largest partition, I don't have the option to assign a letter:
Image

Fab

Re: Can’t connect my WD5000AAJS

May 20th, 2018, 14:15

I installed the free version of MiniTools Partition Wizard.
There also, I can see my HDD
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Then I performed a Surface test
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There, I've been able to assign a drive letter to the main partition
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but still not visible in File manager
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Here are the other options of MiniTools Partition Wizard:
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Any other thing I could do?

Fab

Re: Can’t connect my WD5000AAJS

May 20th, 2018, 16:39

Not sure why, but seems that the partiton is Linux
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Should I change it ?
Is there a risk to loose all the data's?

Fab

Re: Can’t connect my WD5000AAJS

May 20th, 2018, 18:34

First, it would help to know the health of the disk from SMART. You can use CrystalDiskInfo to get the SMART from the disk:
https://crystalmark.info/en/download/

Second, as already mentioned in a previous post, use the program DMDE to see if it can recognize the partitions:
https://dmde.com/download.html

The drive is showing 3 partitions in windows disk management, but none of them are recognized by the type. This could be due to logical data corruption, the disk failing to read data due to bad health, the partitions are encrypted, or windows does not know how to read the type of partition (such as if the disk came from a mac computer). My vote is the drive came out of a mac (or maybe from a Linux installation), and windows just doesn't know how to read the partitions.

Re: Can’t connect my WD5000AAJS

May 20th, 2018, 19:00

A couple more questions that could help understand what is going on.

Did the drive come from a a computer running windows?

Was the drive removed from the computer after/because the computer quit working?

Re: Can’t connect my WD5000AAJS

May 20th, 2018, 20:06

Please ignore my previous posts, as they were made while your posts were under review and were not visible yet.

Was the drive originally in a Windows computer? If so, then at some point in time it would appear that someone installed Linux on it. Don't change the partition type. Don't do anything that would alter data on the drive at all. You will likely need to perform logical data recovery, and if you make any changes you will make your recovery chance less successful. I will let others that are more familiar with logical recovery software advise you further.

Re: Can’t connect my WD5000AAJS

May 20th, 2018, 22:28

Seems like the drive used to be on a machine that was running some sort of Linux distro (likely), or the drive is coming out of some sort of NAS box.

It makes sense that Windows can't recognize the volumes, as Windows does not natively support Ext4 file system.
To access the files:
- need file recover software (e.g. R-Studio), or
- connect the drive to a Linux machine, or
- boot your a computer using a Linux bootable flash drive (e.g. Ubuntu) with this drive connected.

Re: Can’t connect my WD5000AAJS

May 22nd, 2018, 16:54

Hi,
I started a Linux session on a USB key.
I've been able to see the hard drive, but it's completely empty.
Very very strange.

I installed R-Studio, but then it asked to also install something else "R". As I don't know what it is, I'm a little bit afraid to put in on my machine.

Fab

Re: Can’t connect my WD5000AAJS

May 22nd, 2018, 17:52

Ok, Fabio,

Do not change anything in the partitions yet.

Lets first try to understand better the situation.

Where was the drive being used ? Connected to a Mac, a linux machine, inside a NAS , some other strange computer ?

The MiniTool screenshot show it as a correct linux partition scheme ( swap plus two data partitions ). Understanding from where the hdd came can help to diagnose and eventually fix the problem.

Re: Can’t connect my WD5000AAJS

May 23rd, 2018, 16:24

Hi,

It's coming from a normal computer (tower) where windows 7 was the OS.

It was the computer from my brother in law. And he received it from a friend few years ago.

I don't understand why miniTools is saying that it was running on a linux system. However as it was visible when I boot my computer with Ubuntu ...

Fab

Re: Can’t connect my WD5000AAJS

May 23rd, 2018, 18:57

And what was the problem that happened to the computer ? Has your relative done something to it ? Or taken the computer to someone else before you ?

The partition scheme seems correct to a linux installation. Maybe he tried to install linux on the computer , didn´t work or didn´t like it, then remembered to ask you to recover his already deleted data ?

Re: Can’t connect my WD5000AAJS

May 23rd, 2018, 19:09

Or maybe there is just a drive mixup. It happens.

Re: Can’t connect my WD5000AAJS

May 24th, 2018, 1:38

Hi,
No, nothing so special.
It was old, slow and took place => I offered him a laptop that I installed.
For sure, I connected both to transfer data's he wanted to the laptop.
But some time ago, he realized that he forgot to transfer some files. As he kept both hard drive, I bought him a hard drive case. With it he was able to read the first hard drive, but not the second one.

Fab
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