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 Post subject: HUH721212ALE601 firmware help
PostPosted: March 28th, 2024, 16:49 
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Joined: March 28th, 2024, 16:45
Posts: 7
Location: United States
I recently bought a HUH721212ALE601 drive and it started throwing smart errors. I have a 2nd one and am hoping to make sure firmware is up to date on it. Can anyone help point me to the correct file as well as the utility to flash?
I assume this will not wipe the drive correct?

My drive is a WD HUH721212ALE601 and on firmware LEGL0002 (which I can't find anywhere) so it seems sus.

Thanks for any assistance!


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 Post subject: Re: HUH721212ALE601 firmware help
PostPosted: March 28th, 2024, 17:21 
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Joined: September 8th, 2009, 18:21
Posts: 15533
Location: Australia
Could we see the label?

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 Post subject: Re: HUH721212ALE601 firmware help
PostPosted: March 28th, 2024, 17:35 
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Joined: March 28th, 2024, 16:45
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Sure, here you go.


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 Post subject: Re: HUH721212ALE601 firmware help
PostPosted: March 28th, 2024, 18:22 
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Joined: March 28th, 2024, 16:45
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Location: United States
Oh and it is a "recertified" drive, but shouldn't matter for firmware.


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 Post subject: Re: HUH721212ALE601 firmware help
PostPosted: March 28th, 2024, 18:25 
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Joined: September 8th, 2009, 18:21
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Location: Australia
I don't know what an "LHC drive" is. :-?

https://support-en.wd.com/app/warrantystatusweb

    Serial Number - AAHS6MEH
    Warranty Status - NO LIMITED WARRANTY
    Model Number - 0F29596
    Description - LHC Drive ASM 12.0TB, 512e, SATA P3_PWDIS_Support, Wasabi, SED
    Warranty Expiration Date*

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 Post subject: Re: HUH721212ALE601 firmware help
PostPosted: March 28th, 2024, 22:07 
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Joined: August 28th, 2020, 2:34
Posts: 25
Location: Russia
Label says fw is 3d0, i guess early this drive has standard oem fw, you could try update it with LEGNXB01


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 Post subject: Re: HUH721212ALE601 firmware help
PostPosted: March 29th, 2024, 11:05 
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Joined: March 28th, 2024, 16:45
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Location: United States
Thanks! I'll give it a go tonight.


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 Post subject: Re: HUH721212ALE601 firmware help
PostPosted: March 29th, 2024, 15:54 
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Joined: March 28th, 2024, 16:45
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Location: United States
Gave it a shot and it failed. Did I run it correctly?


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 Post subject: Re: HUH721212ALE601 firmware help
PostPosted: March 29th, 2024, 16:44 
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Joined: March 28th, 2024, 16:45
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Location: United States
Tried with hugo and just got "failed to update firmware" error.


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 Post subject: Re: HUH721212ALE601 firmware help
PostPosted: April 10th, 2024, 15:47 
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Joined: April 10th, 2024, 15:45
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Were you ever able to get this updated? I just bought several of these drives and am having the same issues. (Hugo 7.4.5 in windows)


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 Post subject: Re: HUH721212ALE601 firmware help
PostPosted: April 10th, 2024, 16:49 
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Joined: March 28th, 2024, 16:45
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Location: United States
No, never got the firmware to take.


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 Post subject: Re: HUH721212ALE601 firmware help
PostPosted: April 17th, 2024, 6:21 
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Joined: April 17th, 2024, 6:15
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Location: Monaco
I have two of these drives also (HUH721212ALE601) with firmware LEGL0002. I bought them from Amazon UK from GoHardDrive. I have been unsuccessful using hugo and sg3-utils (sg_write_buffer) to flash it with any other firmware including LEGNXB01 (which appears to be the latest) and LEGNXU09.

As an aside, I was successful using Hugo 7.4.5 (in Ubuntu 22.04) in changing the block size from 512 to 4096. I obtained Hugo deb file from: https://archive.org/download/hugo-7.4.5


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