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 Post subject: ST31500341AS 7200.11 issues
PostPosted: July 21st, 2018, 23:19 
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Joined: July 21st, 2018, 22:55
Posts: 2
Location: Canada
My Seagate 1.5TB 7200.11 died a couple of months ago. It was no longer visible in the BIOS, so I thought it was the BSY error. I could not log into the terminal, so I had the PCB replaced and the BIOS swapped, but still no joy. It is visible in my USB dock as a BAD drive with a partition of 3.5GB after the PCB swap. But I still can't log into the terminal and if I connect it to the Sata bus, the PC will not boot. It also has the click of death when it spins up. I thought it was the heads, but the fact that it hangs the PC makes me think it's not that simple. I swapped the board again with the same model board (no BIOS swap) just to make sure my 'new' PCB was not the issue. It still has the click of death when it powers up. I did not try to access the drive with this board, as the BIOS is not correct.

Any bright ideas? It must be a short to hang the PC and cause terminal issues, but the PCB is 'new'. Would a motor problem cause these issues?

Thanks


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 Post subject: Re: ST31500341AS 7200.11 issues
PostPosted: July 22nd, 2018, 3:33 
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Joined: December 19th, 2006, 8:49
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Just send the drive to a reputable data recovery firm if you need the data from it ?

Most likely head(s) or pre-amp damage ... There is nothing that you can do by yourself to fix the drive ....


That "click of death" is telling you to NOT POWER UP THE DRIVE any longer if you do need the data ...

You should never attaempt any of those internet do-it-yourself fixes if the drive is just clicking .... It will NOT WORK.

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 Post subject: Re: ST31500341AS 7200.11 issues
PostPosted: July 25th, 2018, 15:10 
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This really does need professional recovery, DIY will just make it worse.

Does it stop spinning after the 'click of death' or keep spinning?

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 Post subject: Re: ST31500341AS 7200.11 issues
PostPosted: July 25th, 2018, 17:25 
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Location: Canada
Nick_CT wrote:
This really does need professional recovery, DIY will just make it worse.

Does it stop spinning after the 'click of death' or keep spinning?


Yes it does stop spinning.

Odd that it hangs the PC after the PCB swap, it did not do this when it died. Although some time has passed since I took it out of the PC and did spend a little time in the USB dock.

Any idea why I can't get into the terminal? Although this is kinda moot if the heads are dead. I was going to try a head swap, as I have a few of these I pulled out of my server due to old age. But I think the platters will likely need a transplant, which I would not attempt.


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 Post subject: Re: ST31500341AS 7200.11 issues
PostPosted: July 26th, 2018, 1:24 
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Joined: May 29th, 2011, 8:47
Posts: 93
Location: Russia
Data_Boy wrote:
I thought it was the BSY error.

BSY is a STATE


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 Post subject: Re: ST31500341AS 7200.11 issues
PostPosted: July 26th, 2018, 16:32 
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Data_Boy wrote:
(...)
I was going to try a head swap, as I have a few of these I pulled out of my server due to old age. But I think the platters will likely need a transplant, which I would not attempt.


Sure ... If you want to make sure that your data will be gone for good + if you need to get rid of a perfectly working donor drive ...

DON'T do this.

Honestly ...

You will just end up with 2 damaged drives instead of 1.

And no-one would ever do a platter swap unless necessary .... So .... If you are talking about platter swaping it's quite simple to see that you will not have any sort of sucess with head stack replacement as well ...

Not to mention lack of tools, knowledge ... hepa 100 aseptic room ...

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