Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
August 7th, 2018, 18:19
HDD was working fine on a laptop computer, when all of a sudden stopped and user could not boot anymore.
Now it is not detected on setup, neither from USB adapter.
I swapped boards (with proper BIOS transfer) with a (new) WD10JPVX-22JC3T0 with same PCB model.
The old PCB worked well with the new HDD, but the new PCB on the bad HDD showed the same symptom.
Any guidance?
TYVM.
Max.
August 7th, 2018, 19:07
Most likely it's a firmware malfunction causing the drive to get stuck in a busy state. Possibly it could have a single failed read/write head (they don't always click with just one bad head if it's not head 0 or 1). In either event, it's probably best to get it to a data recovery center that can properly evaluate it and recover the data. Our typical price (here in the USA where things are expensive) is $450 in most cases like you describe. Higher (like ~$700) if it's not just the firmware and the heads have failed. Just to give you a ballpark idea of what this sort of thing costs.
August 7th, 2018, 19:29
I can hear no sound of moving heads. It looks like the arm is always in the park position. Platters spin OK.
August 7th, 2018, 20:17
deleted
August 7th, 2018, 21:37
??? deleted ???
August 7th, 2018, 21:54
Smartx21 wrote:I can hear no sound of moving heads. It looks like the arm is always in the park position. Platters spin OK.
So, then I assume you're running it with the top cover removed??? In that case, your chance of a good recovery result just went from 100% down to 50% and the cost of recovery just went up about a thousand dollars.
Very bad idea what you just did.
I'm done trying to help here.
August 7th, 2018, 23:15
yes I deleted my post. I misread the topic and my answer was not appropriate.
Mystery solved!
Powered by phpBB © phpBB Group.