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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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ST31500541AS show as unallocated with 3.86GB

August 5th, 2018, 9:33

Hi,

My Seagate HDD stop working & show as unallocated with 3.86GB.

After my diagnostic when i plug the disk in the power support of computer, the disk motor works but after some seconds i heard knocks .. after 7 or 8 knocks the motor disk stop.

Re: ST31500541AS show as unallocated with 3.86GB

August 5th, 2018, 9:47

Can you post terminal log?

huolsam wrote:After my diagnostic when i plug the disk in the power support of computer, the disk motor works but after some seconds i heard knocks .. after 7 or 8 knocks the motor disk stop.

Unfortunately, typical symptoms of head/s failure.

Re: ST31500541AS show as unallocated with 3.86GB

August 5th, 2018, 9:50

likely heads are gone

Re: ST31500541AS show as unallocated with 3.86GB

August 5th, 2018, 10:03

unknown wrote:Can you post terminal log?

huolsam wrote:After my diagnostic when i plug the disk in the power support of computer, the disk motor works but after some seconds i heard knocks .. after 7 or 8 knocks the motor disk stop.

Unfortunately, typical symptoms of head/s failure.


Hi,

how can i make a terminal log ??

Re: ST31500541AS show as unallocated with 3.86GB

August 5th, 2018, 10:04

MindMergepk wrote:likely heads are gone


if i changed the heads, the drive will works again ??

Re: ST31500541AS show as unallocated with 3.86GB

August 5th, 2018, 10:38

Maybe, but it all depends of the data in the drive. If it the data is not worth some US$ 200 or 300 at least, then just get another drive

Re: ST31500541AS show as unallocated with 3.86GB

August 5th, 2018, 10:39

rogfanther wrote:Maybe, but it all depends of the data in the drive. If it the data is not worth some US$ 200 or 300 at least, then just get another drive


Thank you

Re: ST31500541AS show as unallocated with 3.86GB

August 5th, 2018, 12:06

huolsam wrote:Hi,

My Seagate HDD stop working & show as unallocated with 3.86GB.

After my diagnostic when i plug the disk in the power support of computer, the disk motor works but after some seconds i heard knocks .. after 7 or 8 knocks the motor disk stop.


After that the motor stops, does it start to spin again after few seconds or it stay stationary?
If motor starts to spin again without re-plugging power supply, then it might be a firmware issue, this can happen often in particular 7200.11 seagate drives as ST3750330AS or ST31000333AS models.
But if you have any other seagate family or even a common 7200.11 drive as ST3500320AS model, then motor will not spin up again automatically and this means that heads are faulty.

Re: ST31500541AS show as unallocated with 3.86GB

August 5th, 2018, 12:33

I forgot to say, also your ST31500541AS (Barracuda LP) drive can behave by re-starting the motor if there is a firmware issue.
If motor doesn't spin alone again, then definitely it has bad heads.
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