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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Seagate st2000ddm001. How to know if it's 7200.11 ?

August 18th, 2018, 20:18

Hello,

I have an external hard drive, Seagate Back plus 2TB 3.5" . It's from 2013.
I had some problems with it, and seatools Short DST test fail and also long test failed.
I tried to do a full format on it but it failed after it reached 70%.
I wanted to run test with Seatools DOS, so i took the Hard drive out from the enclosure,
and tried to connect it directly to my computer using SATA, but BIOS don't recognize it.
You can hear the hard drive spin, and there are NO click noises or something like this.

I connected the hard drive back to the USB enclosure, and connected it to the computer, and windows says it needs to be
format. so i click to format it, but it fail.

I read the post about the SEAGATE 7200.11 BIOS don't recognize (viewtopic.php?t=11040&start=).
I think maybe i have the known BYS problem with the Seagate st2000dm001,
but how can i know if this hard drive is the 7200.11 series?
It doesn't say it on the hard drive sticker (see picture).

Thank you.
Attachments
seagate.jpg

Re: Seagate st2000ddm001. How to know if it's 7200.11 ?

August 18th, 2018, 23:21

Its not.

Re: Seagate st2000ddm001. How to know if it's 7200.11 ?

August 19th, 2018, 4:51

Hi,
Thanks.
I'm going to purchase a new hard drive, but do you have an
idea on how to check it?
How can i make BIOS recognize it again?
Thanks.

Re: Seagate st2000ddm001. How to know if it's 7200.11 ?

August 23rd, 2018, 9:04

The 7200.11 problem you are talking about is most likely the common 'bug' for firmware SD15 of a particular drive. It has nothing to do with the problem this drive has.

Your current drive most likely has developed a large amount of bad sectors, or has a failing read/write head. Unless you are interested in recovering the data, I'd just throw the faulty one away and replace it. It cannot be repaired to be used again.
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