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 Post subject: HELP Seagate terminal error
PostPosted: September 17th, 2018, 2:14 
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Joined: September 17th, 2018, 2:05
Posts: 8
Location: Australia
Good day,

I have Seagate HDD Barracuda 7200 1000Gb, model ST1000DM003, but I can't see it in Windows, even if I plug it in my system loads too long. Is there any chance to get my files back? Could you please help me, what to do with that error.

Starting LBA of RW Request=0000000000087B9E Length=0000015C
ProcessRWError -Read- at LBA 0000000000087B9E Sense Code=43110081

I have cleaned SMART through the terminal, but it didn't help. Thank you.


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 Post subject: Re: HELP Seagate terminal error
PostPosted: September 17th, 2018, 2:38 
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Joined: May 29th, 2011, 8:47
Posts: 102
Location: Russia
Quote:
Is there any chance to get my files back?

Only if you take hdd to some skilled engineer


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 Post subject: Re: HELP Seagate terminal error
PostPosted: September 17th, 2018, 4:51 
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Joined: September 17th, 2018, 2:05
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Location: Australia
What if I replace PCB board and transfer old bios chip? will it help?


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 Post subject: Re: HELP Seagate terminal error
PostPosted: September 17th, 2018, 6:09 
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Joined: November 9th, 2006, 15:15
Posts: 2984
AlexBW wrote:
What if I replace PCB board and transfer old bios chip? will it help?


It will not. Specific parameters within the service area of the disk are causing these errors and need to be properly disabled or cleared to improve this. It may be possible to do yourself over terminal window but there is always a risk of further problems and messing with SA objects without knowing specifically what you are doing can cause irreversible data loss.


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 Post subject: Re: HELP Seagate terminal error
PostPosted: September 17th, 2018, 8:38 
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Joined: September 17th, 2018, 2:05
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Location: Australia
If it possible, could you please tell me possible commands for the terminal window or where can I read about them? I have access to the terminal and my only aim is to extract my data. Thank you very much


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 Post subject: Re: HELP Seagate terminal error
PostPosted: September 17th, 2018, 8:43 
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Joined: November 9th, 2006, 15:15
Posts: 2984
Only possibility you have without proper tools is to enter via congen using 'F' command - but command will vary between models, I do not recall exact commands for your model and like I said earlier it may cause additional errors and complications.

You would be better asking someone to remotely look into this - but you have to consider that this failure you have relates to overflowing of relocated defects table which suggests there are many read errors - this can very often be a symptom of a much bigger issue such as heads degrading or failing. If this is the case, you really will need a professional to take a look at this for you.


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 Post subject: Re: HELP Seagate terminal error
PostPosted: September 17th, 2018, 9:04 
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Joined: September 17th, 2018, 2:05
Posts: 8
Location: Australia
Thank you, you are right, I will try to find a proper professional as I really need my data. Thank you for your time.


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 Post subject: Re: HELP Seagate terminal error
PostPosted: September 17th, 2018, 15:44 
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Joined: September 8th, 2009, 18:21
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Location: Australia
Try the following commands at Level T in terminal:

    F"MediaCacheControl",00,22
    F"READ_SPARING_ENABLED",0,22
    F"WRITE_SPARING_ENABLED",0,22
    F"OFFLINE_SPARING_ENABLED",0,22
    F"DAR_ENABLED",0,22
    F"DISABLE_IDLE_ACTIVITY",1,22
    F"BGMS_DISABLE_DATA_REFRESH",1,22
    F"ABORT_PREFETCH",1,22
    F"READ_LOOKAHEAD_DISABLED_ON_POWER_UP",1,22
    F"READ_CACHING_DISABLED_ON_POWER_UP",1,22

_________________
A backup a day keeps DR away.


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 Post subject: Re: HELP Seagate terminal error
PostPosted: September 18th, 2018, 5:15 
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Joined: September 17th, 2018, 2:05
Posts: 8
Location: Australia
Thank you very much, but unfortunately, it didn't help. POR Failed General, New screenshot attached.


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 Post subject: Re: HELP Seagate terminal error
PostPosted: September 18th, 2018, 7:11 
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Joined: November 9th, 2006, 15:15
Posts: 2984
After some time you will either see a ready state and data may be accessible, or you will see an LED error at terminal. But even in the event device comes online, it will be quite tricky to recover without recovery software and dependent on how many errors are present on the surface, you may not be able to clone it without some hardware imager.

At this point it will likely be fairly inexpensive, however the more unstable it becomes the more difficult and ultimately expensive this will be for you. If data is not worth anything, and after some time the device reaches a readiness state, you can try with some commercial image tools - but if data has any value, I would seriously consider getting it evaluated by a professional


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 Post subject: Re: HELP Seagate terminal error
PostPosted: September 18th, 2018, 8:39 
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Joined: September 17th, 2018, 2:05
Posts: 8
Location: Australia
Thank you very much for your advice, I really appreciate. What kind of recovery software? Could you tell me the name of the program? Should I make a raw disk copy and then try to recover files from the raw image? My problem that I can't even normally enter the bios or boot the system with that disk, maybe I just need to wait for more time, like 5-10 minutes?


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 Post subject: Re: HELP Seagate terminal error
PostPosted: September 18th, 2018, 9:17 
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Joined: September 17th, 2018, 2:05
Posts: 8
Location: Australia
Thank you very much for your time and advice. I really appreciate it. Could you tell me the name of this software recovery application? Should I make a RAW image first and then try to recover from the image?

After all errors, my disk has this in terminal:

TCC-0021
Dither
PowerState = IDLE1
PowerState = IDLE2

I have tried to remove power, close terminal and reconnect again, but nothing has happened.


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 Post subject: Re: HELP Seagate terminal error
PostPosted: September 18th, 2018, 17:46 
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Joined: September 8th, 2009, 18:21
Posts: 11029
Location: Australia
AlexBW wrote:
Could you tell me the name of this software recovery application? Should I make a RAW image first and then try to recover from the image?

Create a sector-by-sector clone with ddrescue (freeware) or HDDSuperClone, then run data recovery software against the clone.

_________________
A backup a day keeps DR away.


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 Post subject: Re: HELP Seagate terminal error
PostPosted: September 18th, 2018, 23:40 
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Joined: May 29th, 2011, 8:47
Posts: 102
Location: Russia
fzabkar wrote:
Try the following commands at Level T in terminal:

    F"MediaCacheControl",00,22
    F"READ_SPARING_ENABLED",0,22
    F"WRITE_SPARING_ENABLED",0,22
    F"OFFLINE_SPARING_ENABLED",0,22
    F"DAR_ENABLED",0,22
    F"DISABLE_IDLE_ACTIVITY",1,22
    F"BGMS_DISABLE_DATA_REFRESH",1,22
    F"ABORT_PREFETCH",1,22
    F"READ_LOOKAHEAD_DISABLED_ON_POWER_UP",1,22
    F"READ_CACHING_DISABLED_ON_POWER_UP",1,22


You forgot to attach detailed manual with pictures


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 Post subject: Re: HELP Seagate terminal error
PostPosted: September 19th, 2018, 3:47 
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Joined: September 17th, 2018, 2:05
Posts: 8
Location: Australia
Is there any specific order to enter these commands? I just pressed CTRL+Z and then entered every command one by one.


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 Post subject: Re: HELP Seagate terminal error
PostPosted: September 19th, 2018, 4:01 
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Joined: November 9th, 2006, 15:15
Posts: 2984
As I said before, there is a chance you can get this online by disabling certain parameters, since you entered them already and there is no access, there are likely other issues which was always a high possibility. traditional software can be dangerous as an unstable device will not remain mounted via Windows and you will be unlikely to secure a complete recovery, and subsequent attempts to do so will simple cause the drive to degrade.

It is your choice, and if you do decide to try yourself it will be better to image as opposed to searching out and recovering individual files, but I really recommend you get this done by someone who has the right tools to do it safely.


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