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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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HELP Seagate terminal error

September 17th, 2018, 2:14

Good day,

I have Seagate HDD Barracuda 7200 1000Gb, model ST1000DM003, but I can't see it in Windows, even if I plug it in my system loads too long. Is there any chance to get my files back? Could you please help me, what to do with that error.

Starting LBA of RW Request=0000000000087B9E Length=0000015C
ProcessRWError -Read- at LBA 0000000000087B9E Sense Code=43110081

I have cleaned SMART through the terminal, but it didn't help. Thank you.
Attachments
Seagate error.jpg

Re: HELP Seagate terminal error

September 17th, 2018, 2:38

Is there any chance to get my files back?

Only if you take hdd to some skilled engineer

Re: HELP Seagate terminal error

September 17th, 2018, 4:51

What if I replace PCB board and transfer old bios chip? will it help?

Re: HELP Seagate terminal error

September 17th, 2018, 6:09

AlexBW wrote:What if I replace PCB board and transfer old bios chip? will it help?


It will not. Specific parameters within the service area of the disk are causing these errors and need to be properly disabled or cleared to improve this. It may be possible to do yourself over terminal window but there is always a risk of further problems and messing with SA objects without knowing specifically what you are doing can cause irreversible data loss.

Re: HELP Seagate terminal error

September 17th, 2018, 8:38

If it possible, could you please tell me possible commands for the terminal window or where can I read about them? I have access to the terminal and my only aim is to extract my data. Thank you very much

Re: HELP Seagate terminal error

September 17th, 2018, 8:43

Only possibility you have without proper tools is to enter via congen using 'F' command - but command will vary between models, I do not recall exact commands for your model and like I said earlier it may cause additional errors and complications.

You would be better asking someone to remotely look into this - but you have to consider that this failure you have relates to overflowing of relocated defects table which suggests there are many read errors - this can very often be a symptom of a much bigger issue such as heads degrading or failing. If this is the case, you really will need a professional to take a look at this for you.

Re: HELP Seagate terminal error

September 17th, 2018, 9:04

Thank you, you are right, I will try to find a proper professional as I really need my data. Thank you for your time.

Re: HELP Seagate terminal error

September 17th, 2018, 15:44

Try the following commands at Level T in terminal:

    F"MediaCacheControl",00,22
    F"READ_SPARING_ENABLED",0,22
    F"WRITE_SPARING_ENABLED",0,22
    F"OFFLINE_SPARING_ENABLED",0,22
    F"DAR_ENABLED",0,22
    F"DISABLE_IDLE_ACTIVITY",1,22
    F"BGMS_DISABLE_DATA_REFRESH",1,22
    F"ABORT_PREFETCH",1,22
    F"READ_LOOKAHEAD_DISABLED_ON_POWER_UP",1,22
    F"READ_CACHING_DISABLED_ON_POWER_UP",1,22

Re: HELP Seagate terminal error

September 18th, 2018, 5:15

Thank you very much, but unfortunately, it didn't help. POR Failed General, New screenshot attached.
Attachments
Seagate error new.jpg

Re: HELP Seagate terminal error

September 18th, 2018, 7:11

After some time you will either see a ready state and data may be accessible, or you will see an LED error at terminal. But even in the event device comes online, it will be quite tricky to recover without recovery software and dependent on how many errors are present on the surface, you may not be able to clone it without some hardware imager.

At this point it will likely be fairly inexpensive, however the more unstable it becomes the more difficult and ultimately expensive this will be for you. If data is not worth anything, and after some time the device reaches a readiness state, you can try with some commercial image tools - but if data has any value, I would seriously consider getting it evaluated by a professional

Re: HELP Seagate terminal error

September 18th, 2018, 8:39

Thank you very much for your advice, I really appreciate. What kind of recovery software? Could you tell me the name of the program? Should I make a raw disk copy and then try to recover files from the raw image? My problem that I can't even normally enter the bios or boot the system with that disk, maybe I just need to wait for more time, like 5-10 minutes?

Re: HELP Seagate terminal error

September 18th, 2018, 9:17

Thank you very much for your time and advice. I really appreciate it. Could you tell me the name of this software recovery application? Should I make a RAW image first and then try to recover from the image?

After all errors, my disk has this in terminal:

TCC-0021
Dither
PowerState = IDLE1
PowerState = IDLE2

I have tried to remove power, close terminal and reconnect again, but nothing has happened.

Re: HELP Seagate terminal error

September 18th, 2018, 17:46

AlexBW wrote:Could you tell me the name of this software recovery application? Should I make a RAW image first and then try to recover from the image?

Create a sector-by-sector clone with ddrescue (freeware) or HDDSuperClone, then run data recovery software against the clone.

Re: HELP Seagate terminal error

September 18th, 2018, 23:40

fzabkar wrote:Try the following commands at Level T in terminal:

    F"MediaCacheControl",00,22
    F"READ_SPARING_ENABLED",0,22
    F"WRITE_SPARING_ENABLED",0,22
    F"OFFLINE_SPARING_ENABLED",0,22
    F"DAR_ENABLED",0,22
    F"DISABLE_IDLE_ACTIVITY",1,22
    F"BGMS_DISABLE_DATA_REFRESH",1,22
    F"ABORT_PREFETCH",1,22
    F"READ_LOOKAHEAD_DISABLED_ON_POWER_UP",1,22
    F"READ_CACHING_DISABLED_ON_POWER_UP",1,22


You forgot to attach detailed manual with pictures

Re: HELP Seagate terminal error

September 19th, 2018, 3:47

Is there any specific order to enter these commands? I just pressed CTRL+Z and then entered every command one by one.

Re: HELP Seagate terminal error

September 19th, 2018, 4:01

As I said before, there is a chance you can get this online by disabling certain parameters, since you entered them already and there is no access, there are likely other issues which was always a high possibility. traditional software can be dangerous as an unstable device will not remain mounted via Windows and you will be unlikely to secure a complete recovery, and subsequent attempts to do so will simple cause the drive to degrade.

It is your choice, and if you do decide to try yourself it will be better to image as opposed to searching out and recovering individual files, but I really recommend you get this done by someone who has the right tools to do it safely.
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