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 Post subject: WD10EZEX problem
PostPosted: September 22nd, 2018, 6:43 
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Joined: September 22nd, 2018, 6:29
Posts: 3
Location: Syria
Hello Guys :

I have an old 1 TB hard disk that i've used as an external drive to store all my files and media
yesterday , i tried to use it , it didn't show up .
i opened the disk management , it says unallocated hard drive with unknown capacity
i tried to open it in another PC , i even used a different usb-to-sata cable , it didn't work.

while the hard disk is running , no abnormal sound or clicks are heard . but after 5 minutes or so , a weird loud noise is heard

is the hard drive dead ? and if so , is there a way to recover my files ? What should i do now ?

i really appreciate any help , i am really desperate


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 Post subject: Re: WD10EZEX problem
PostPosted: September 22nd, 2018, 6:56 
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Joined: June 17th, 2018, 11:43
Posts: 236
Location: spain
Without seeing the HDD a little can be said, but the failure seems to be firmware or even hardware. Firmware problems can be caused by a physical failure.
If you do not have adequate tools such as wdmarvell, mrtlab, etc. it is very difficult to do anything.
If you do not have knowledge and the data is very important, it is better not to touch it, it could make the situation worse.

It is what I can help you, my knowledge is not very high.

Greetings.

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 Post subject: Re: WD10EZEX problem
PostPosted: September 22nd, 2018, 16:22 
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Joined: September 22nd, 2018, 6:29
Posts: 3
Location: Syria
i actually don't have these tools you've mentioned , nor do i have the experience to use them.
anyway , the real problem for me is that there is no HDD repair service where i live
thank you for replaying mhp666 , i really appreciate it .


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 Post subject: Re: WD10EZEX problem
PostPosted: September 22nd, 2018, 18:49 
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Joined: January 28th, 2009, 10:54
Posts: 2776
Location: Greece
If you can send it over I can take a look.
If it's something simple I will recover it for free.
You only pay shipping back and forth and a new hard drive to transfer the data.

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http://www.northwind.gr
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 Post subject: Re: WD10EZEX problem
PostPosted: September 23rd, 2018, 0:20 
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Joined: September 22nd, 2018, 6:29
Posts: 3
Location: Syria
Thank you for your kind gesture northwind.
I will try to do that.


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 Post subject: Re: WD10EZEX problem
PostPosted: September 23rd, 2018, 7:39 
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Joined: October 21st, 2007, 8:48
Posts: 1263
@ OP
Where are you located?
I can help you recover your data for free. I am located in Egypt.
And I have a Syrian friends here. :)


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