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 Post subject: Help with 2TB Seagate Barracuda not detected but still spins
PostPosted: September 23rd, 2018, 9:02 
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Joined: September 23rd, 2018, 8:15
Posts: 2
Location: Canada
Hi,

I need help resurrecting my drive that all of a sudden stopped working but is receiving power and still spinning. I would love to see what I can do as I have some of it backed up, but not all.

Here are the details:
Seagate Barracuda 2TB 7200.14 (.14 from the forums I've read)
Model: ST2000DM001
FW: CC43
Board: 100687658 REV B
Date: 13116 but below says DOM: 09/2012

Here's the troubleshooting I've done:
I've tried different PCs, external drive enclosures, SATA cables, Seagate Diagnostic Boot Tool and none have worked and the drive remains undetected. When I tried the Seagate Diagnostic Boot tool in another computer and I received the message that the drive is failing and showed up but failed 2 tests but passed 1 (don't recall the names of the tests though).

I read I can try a serial TTL adapter and recover data but is that a long shot?

If sending it to a pro, any idea what the cost might be and how to find the best one in my area?

Thanks in advance,
Nick


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 Post subject: Re: Help with 2TB Seagate Barracuda not detected but still s
PostPosted: September 23rd, 2018, 9:58 
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Joined: November 29th, 2006, 10:08
Posts: 7241
Location: UK
If you want a good trustworthy pro in Canada then you should look up Luke from Recovery Force.

He’s on this forum as lcoughey

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http://www.pcimage.co.uk

New!! HDD-PCB.COM for all your PCB and donor HDD requirements!


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 Post subject: Re: Help with 2TB Seagate Barracuda not detected but still s
PostPosted: September 23rd, 2018, 11:10 
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Joined: December 8th, 2013, 4:48
Posts: 708
Location: Pakistan
pcimage wrote:
If you want a good trustworthy pro in Canada then you should look up Luke from Recovery Force.

He’s on this forum as lcoughey


+1
highly recommended.

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Data Recovery Pakistan


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 Post subject: Re: Help with 2TB Seagate Barracuda not detected but still s
PostPosted: September 23rd, 2018, 17:33 
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Joined: February 9th, 2009, 16:13
Posts: 2106
Location: Ontario, Canada
PM sent

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Luke
RAID Data Recovery


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 Post subject: Re: Help with 2TB Seagate Barracuda not detected but still s
PostPosted: September 26th, 2018, 9:26 
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Joined: September 23rd, 2018, 8:15
Posts: 2
Location: Canada
Thanks everyone and thanks Luke. I was hoping I would receive a little more DIY type info. I am comfortable working with cables, boards, electronics, etc but also know that some things are just left to the pros with the specialized equipment and expertise.

I assumed (right or wrong) that if what is still spinning and power is getting to it there was a method of diagnosing why its not being recognized. Is that easier said than done>


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