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 Post subject: ST3500312CS With SC13 Not detected
PostPosted: September 30th, 2018, 7:13 
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Joined: January 18th, 2010, 23:53
Posts: 151
Location: india
HDD with model ST3500312CS with FW. SC13.

When connected with terminal Shows only

Rst 0x08M

Then nothing but hdd is spinning without clicks.

Changed PCB and transferred ROM then also Same result.

What is the problem?


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 Post subject: Re: ST3500312CS With SC13 Not detected
PostPosted: September 30th, 2018, 7:55 
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Joined: May 21st, 2007, 16:10
Posts: 1520
Location: Gothenburg/ Sweden
Sounds like a firmware problem.

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 Post subject: Re: ST3500312CS With SC13 Not detected
PostPosted: September 30th, 2018, 10:30 
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Joined: January 8th, 2008, 5:21
Posts: 838
Location: uk
Did you try sending? Ctrl Z


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 Post subject: Re: ST3500312CS With SC13 Not detected
PostPosted: September 30th, 2018, 11:35 
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Joined: December 8th, 2013, 4:48
Posts: 686
Location: Pakistan
likely firmware problem as mentioned by spokk

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 Post subject: Re: ST3500312CS With SC13 Not detected
PostPosted: September 30th, 2018, 14:17 
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Joined: June 17th, 2018, 11:43
Posts: 223
Location: spain
Can you give more information?
What utility do you use ?, do you have access to the SA? etc.

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 Post subject: Re: ST3500312CS With SC13 Not detected
PostPosted: October 1st, 2018, 4:31 
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Joined: January 18th, 2010, 23:53
Posts: 151
Location: india
Problem Solved.

By Blocking Motor Got T Prompt. Tried to clear Smart but got LED: CD error

Then tried with

1. Arrived T Prompt
2. Checked V4 and V40 Nothing
3. Tried with m0,6,3,,,,,22 but got Diag error 500D
4. Applied m0,2,1,,,,,22 then m0,2,2,,,,,22
5. Cleared SMART
6. Data Ready


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 Post subject: Re: ST3500312CS With SC13 Not detected
PostPosted: October 1st, 2018, 5:42 
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Joined: June 17th, 2018, 11:43
Posts: 223
Location: spain
Congratulations and thank you for sharing the solution.

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 Post subject: Re: ST3500312CS With SC13 Not detected
PostPosted: October 1st, 2018, 16:54 
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Joined: December 19th, 2006, 8:49
Posts: 9655
Location: Portugal
DO NOT do this on 7200.12 drives and later. It's .... "rather ok" for 7200.11 and OP was lucky with that pipeline but .... just DON'T DO IT ...

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