SAMSUNG ST500lm012 HD that is not recognized by the BIOS

[veigalex]

Guys, I have a SAMSUNG ST500lm012 HD that is not recognized by the BIOS.
Notebook FIC DIAMOND PCA46

Could someone help?
The HD runs on another notebook perfectly.

[mhp666]

Notebook FIC DIAMOND PCA46

Have you tried another HD on this notebook?

[veigalex]

Yes and works perfectly.

[mhp666]

It is quite rare, but sometimes an old laptop may sometimes recognize a unit and sometimes not, especially with the SSD.

Always in these cases it is recommended to do a BIOS update at the beginning. The manufacturer sometimes says that the update is to fix a certain failure, but other failures not described are usually fixed.

If it used to work on this laptop before and not now. Try removing the battery and charger and having the power button pressed for 30-40 seconds, and then turn it on ..

I'm sorry I did not give you another help.

[fzabkar]

Hardware compatibility issues:
https://ata.wiki.kernel.org/index.php/Known_issues

SATA 3.0 (6Gb/s) devices may not be detected on Intel 5 series and mobile 5 series southbridge

Problem description

Handshake between SATA device and SATA controller on Ibex Peak PCH southbridge may not complete after booting from ACPI G2, G3 state or after resuming from ACPI S3, S4 state and thus device will not down-shift to 3Gb/s speed resulting in undetected device.

Root cause

Southbridge erratum #21.

Affected southbridge

3400, 3420, 3450, B55, H55, HM55, P55, PM55, H57, HM57, Q57, QM57, QS57

Solution

None, reset the system until device is detected.

[veigalex]

I reset, but the BIOS does not identify!

This is SATA 2.

Last edited by veigalex on October 4th, 2018, 16:46, edited 1 time in total.

[veigalex]

https://http2.mlstatic.com/hd-sata-2-500gb-samsung-5400rpm-st500lm012-notebook-dell-D_NQ_NP_844901-MLB27363027081_052018-F.webp

This is SATA 2!

[veigalex]

https://http2.mlstatic.com/hd-500gb-gb-samsung-st500lm012-notebook-ps3-xbox-seagate-D_NQ_NP_710639-MLB25694830375_062017-O.webp

Attachments

51PXwtit4NL.jpg (50.7 KiB) Viewed 5005 times

[mhp666]

I do not know if this can help you?

Attachments

2vbx8jq.gif (5.6 KiB) Viewed 4999 times