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Data recovery and disk repair questions and discussions related to old-fashioned SATA, SAS, SCSI, IDE, MFM hard drives - any type of storage device that has moving parts
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Anonymus WD 3,5" missing label

October 17th, 2018, 6:36

hi guys, a customer brought me a 3.5 "open WD hdd.The customer claims to have opened the HDD after a fall, the problem is that he threw the hard disk label and I do not know how to find a donor for a head SWAP .What do you recommend? connecting it to MRT this is what I can read: Technology mode key: ..........................: OK

RAM:
Read HDD Info: ................................: OK
Heads number: .................................: 4
Head map: .....................................: F
SA Cyl Count: .................................: 170
Serials Mark: .................................: 0x9D16
Control version: ..............................: 45D0

Zone allocation table: ........................: Err

ROM:
Read Rom Infos: ...............................: OK
ROM Data Size: ................................: 192 Kb
ROM version: ..................................: 05.APE
ROM generation: ...............................: 05.APE
Link table version: ...........................: 04.AD
ROM Firmware version: .........................: 000500AP

ROM Modules:
Flash ROM dir reading: ........................: OK
Switched off heads: ...........................: Yes
Heads number: .................................: 0x4
Heads number in use: ..........................: 0x4
heads map: ....................................: 0,1,2,3

Re: Anonymus WD 3,5" missing label

October 17th, 2018, 7:03

MRT should recognize the family of the drive, thats what you need to start with.

Re: Anonymus WD 3,5" missing label

October 17th, 2018, 7:14

Try to find a Kermit with 4 heads ( ex. WD10EAVS-00D7B1 )

Good luck

Re: Anonymus WD 3,5" missing label

October 17th, 2018, 7:50

Yes it's Atlantis family it's a 640 gb HDD, this say the customer. The very problem is found a donor for head, I don't know how

Re: Anonymus WD 3,5" missing label

October 17th, 2018, 8:00

ROM version is tricky. :)
Atlantis or Kermit.

Good luck

Re: Anonymus WD 3,5" missing label

October 17th, 2018, 10:01

Switched off heads: ...........................: Yes
Heads number: .................................: 0x4
Heads number in use: ..........................: 0x4
heads map: ....................................: 0,1,2,3


????

Re: Anonymus WD 3,5" missing label

October 17th, 2018, 14:31

do not understand what you mean

Re: Anonymus WD 3,5" missing label

October 17th, 2018, 14:34

!!??? :lol:

Re: Anonymus WD 3,5" missing label

October 17th, 2018, 14:38

Working with Dragfly1 now :
Technology mode key : ..........................: OK

RAM:
Read HDD Info : ................................: OK
Heads number : .................................: 2
Head map : .....................................: 3
SA Cyl Count : .................................: 192
Serials Mark : .................................: 0xD916
Control version : ..............................: 53B1

Zone allocation table : ........................: OK
SA SPT : .......................................: 1980

ROM:
Read Rom Infos : ...............................: OK
ROM Data Size : ................................: 192 Kb
ROM version : ..................................: 90.95R
ROM generation : ...............................: 90.96R
Link table version : ...........................: 04.0F
ROM Firmware version : .........................: 00900095

ROM Modules:
Flash ROM dir reading : ........................: OK
Switched off heads : ...........................: Yes
Heads number : .................................: 0x2
Heads number in use : ..........................: 0x2
heads map : ....................................: 0,1

SA Module Dir Loading...
Load SA Module dir : ...........................: OK
Configuration reading : ........................: OK
Master Password : ..............................: has not been set
User Password : ................................: has not been set

:lol: :lol: :lol: :lol: :lol: :lol: :lol:

Re: Anonymus WD 3,5" missing label

October 18th, 2018, 1:45

Ask your customer about the colour of the label. If it was blue the family is Atlantis, If it was green - Kermit. The heads are the same, only speed is different.

Re: Anonymus WD 3,5" missing label

October 18th, 2018, 2:21

BGman wrote:The heads are the same, only speed is different.

I'm not suggesting that you are wrong, but my question would be, if the heads are identical, and if the RPM is different, then wouldn't the heads fly higher in the 7200 RPM drive?

Re: Anonymus WD 3,5" missing label

October 18th, 2018, 2:31

Yes it's Atlantis, I wonder, is it enough just the family to find compatible heads? for the seagate disks I had to match with the exact model, and not only. is it different for wd?

Re: Anonymus WD 3,5" missing label

October 18th, 2018, 2:36

Good point, as velocity increases so must the pressure. With the increase in pressure, the separation between the head and media can be increased.



fzabkar wrote:
BGman wrote:The heads are the same, only speed is different.

I'm not suggesting that you are wrong, but my question would be, if the heads are identical, and if the RPM is different, then wouldn't the heads fly higher in the 7200 RPM drive?

Re: Anonymus WD 3,5" missing label

October 18th, 2018, 7:51

northwind wrote:
Switched off heads: ...........................: Yes
Heads number: .................................: 0x4
Heads number in use: ..........................: 0x4
heads map: ....................................: 0,1,2,3


????


it's just a stupid mrt bug, it always say in the log that heads are off.

See example:
switched off bug in mrt log.jpg

Re: Anonymus WD 3,5" missing label

October 18th, 2018, 10:35

If the drive passes tests at 7200RPM they make it Atlantis, if not they changes FW to run at 5400RPM as Kermit. You can find the head model at C5 module (as well as family name) or head code at module 0A of ROM.

Re: Anonymus WD 3,5" missing label

October 18th, 2018, 12:00

For a case like this, I'd compare the serial number (which should be on a sticker on the bottom of the drive) with other donors of the same family. That'll get you pretty close.

I see in my resources some 00500AP firmware versions with serial numbers around WCASY37... I'd bet yours is close to that, so just aim for an Atlantis family drive with similar serial and you'll probably get the heads you need.

Re: Anonymus WD 3,5" missing label

October 19th, 2018, 18:24

data-medics wrote:For a case like this, I'd compare the serial number (which should be on a sticker on the bottom of the drive) with other donors of the same family. That'll get you pretty close.

I see in my resources some 00500AP firmware versions with serial numbers around WCASY37... I'd bet yours is close to that, so just aim for an Atlantis family drive with similar serial and you'll probably get the heads you need.


This is the serial found on the side : Wmasy3943080

Re: Anonymus WD 3,5" missing label

October 20th, 2018, 7:55

Your drive WD6400AAKS WD BLUE

Re: Anonymus WD 3,5" missing label

October 20th, 2018, 15:31

@magnetepazzo, you can input the serial number into WD's warranty checker:

http://support.wdc.com/warranty/warrantystatus.aspx

Re: Anonymus WD 3,5" missing label

October 21st, 2018, 1:05

Thanks to all for Help.
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