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 Post subject: Unrecoverable partition? Seagate Momentus 500gb 2.5"
PostPosted: December 4th, 2018, 8:41 
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Joined: December 4th, 2018, 8:36
Posts: 2
Location: United Kingdom
Hi,

Looking for a little help on data recovery for this drive in the UK. I've had it with a data recover team who tell me they've been through multiple head changes, have recovered most of one partition, but the other is unrecoverable. Does this make sense?

Would greatly appreciate any specialist help, and any references to good services in the UK who could take a look - apparently there are a lot of data recovery cowboys around!

Thanks,

C


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 Post subject: Re: Unrecoverable partition? Seagate Momentus 500gb 2.5"
PostPosted: December 5th, 2018, 3:07 
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Joined: November 29th, 2006, 10:08
Posts: 7843
Location: UK
Hello!!! :-)

Where has it been previously?

It could well be that they’re right, if it has physical media damage and if they are saying “multiple head changes” then that sounds plausible. Unless they are scammers of course :-(

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 Post subject: Re: Unrecoverable partition? Seagate Momentus 500gb 2.5"
PostPosted: December 5th, 2018, 6:48 
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Joined: December 4th, 2018, 8:36
Posts: 2
Location: United Kingdom
Thanks for replying!

Don't want to name them in a negative light, they've actually been pretty good at communications and have charged me nothing. One of the few services I found that seemed to charge a reasonable fixed fee for recovery, and if they're being honest, they've lost time and money on the drive for no revenue.

Had a further chat with them and they explained they'd tried 2/3 heads but couldn't perform any reads from that partition, tried front to back, back to front, reads from middle, etc each set of heads getting damaged in the process. Suspected it might be a servo problem but cant say for sure. They recommended sending it direct to Seagate recovery services in Holland. Seems like the only option / last resort.


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 Post subject: Re: Unrecoverable partition? Seagate Momentus 500gb 2.5"
PostPosted: December 5th, 2018, 8:30 
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Joined: December 12th, 2017, 3:24
Posts: 3
Location: india
Hello
Its like issue of Bad Surface thats y Data Reading Could not Performed well...


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 Post subject: Re: Unrecoverable partition? Seagate Momentus 500gb 2.5"
PostPosted: December 5th, 2018, 15:55 
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Joined: November 29th, 2006, 10:08
Posts: 7843
Location: UK
crossbox wrote:
Thanks for replying!

Don't want to name them in a negative light, they've actually been pretty good at communications and have charged me nothing. One of the few services I found that seemed to charge a reasonable fixed fee for recovery, and if they're being honest, they've lost time and money on the drive for no revenue.

Had a further chat with them and they explained they'd tried 2/3 heads but couldn't perform any reads from that partition, tried front to back, back to front, reads from middle, etc each set of heads getting damaged in the process. Suspected it might be a servo problem but cant say for sure. They recommended sending it direct to Seagate recovery services in Holland. Seems like the only option / last resort.


Given that the heads are getting killed, I suspect scratch(es) on the platter(s) :-(

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