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 Post subject: WD External Drive Crashes Computer
PostPosted: January 2nd, 2019, 21:23 
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Joined: December 29th, 2018, 16:51
Posts: 7
Location: Florida
I have a WD My Passport Ultra, 1TB. At some point it stopped working (not sure when). Now, when I plug it into a computer, it won't completely recognize the drive. It shows up in explorer but no drive volume. It also, more or less, starts to crash the computer istelf. Things will freeze up or hang. Things won't load if I try to run them. Then, if I unplug the drive, everything works (all the programs that I previously tried to open will open).

I've tried several different cables and computers with the same result. Any ideas?


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 Post subject: Re: WD External Drive Crashes Computer
PostPosted: January 3rd, 2019, 3:14 
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Joined: October 5th, 2015, 18:53
Posts: 482
Location: US
Most likely your drive has slow responding problem, bad sectors and may be unstable heads. If you have important data on this drive - I would recommend to go to professional data recovery service. Right now it should be not expensive to get data back. Unfortunately if you will try to continue "play" with drive - most likely drive will go to more worse state and it will be harder for data recovery specialist to get data from drive (and more expensive) or even impossible.


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 Post subject: Re: WD External Drive Crashes Computer
PostPosted: January 3rd, 2019, 4:05 
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Joined: November 29th, 2006, 10:08
Posts: 7843
Location: UK
drHDD wrote:
Most likely your drive has slow responding problem, bad sectors and may be unstable heads. If you have important data on this drive - I would recommend to go to professional data recovery service. Right now it should be not expensive to get data back. Unfortunately if you will try to continue "play" with drive - most likely drive will go to more worse state and it will be harder for data recovery specialist to get data from drive (and more expensive) or even impossible.


Agree 100%

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